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Penta Hotel

3.0 star property

Photo gallery for Penta Hotel

On the beach
Exterior
Double Room, Sea View
Interior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Douglas Beach
    ‪2 min walk‬
  • Palace Casino
    ‪4 min walk‬
  • Tynwald
    ‪3 min drive‬
  • Isle of Man (IOM)
    ‪16 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Douglas

Located in Douglas, Penta Hotel is on the beach, within a 5-minute walk of Douglas Beach and Palace Casino. .This beach guesthouse is 0.3 mi (0.4 km) from Douglas Bay Horse Tramway and 0.8 mi (1.3 km) from Gaiety Theatre.
View more Guest houses in DouglasOpens in a new window

What's nearby

  • Douglas Beach - 2 min walk - 0.2 km
  • Palace Casino - 4 min walk - 0.4 km
  • Gaiety Theatre - 16 min walk - 1.4 km
  • Manx Museum - 2 min drive - 1.7 km
  • Tynwald - 3 min drive - 2.0 km

Getting around

  • Douglas Ferry Station - 8 min drive
  • Snaefell Mountain Railway Bungalow Station - 13 min drive
  • Isle of Man (IOM) - 22 min drive

Restaurants

  • ‪Frank Matcham’s - ‬14 min walk
  • ‪Marmaris - ‬11 min walk
  • ‪Cafe Villa - ‬14 min walk
  • ‪Terminus Tavern - ‬9 min walk
  • ‪Talk Of The Town - ‬17 min walk

About this property

Penta Hotel

Beachfront guesthouse for sun and fun
Penta Hotel offers 21 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
This smoke-free guesthouse offers complimentary parking nearby.
Featured amenities include dry cleaning/laundry services and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

The Penta Hotel
Penta Hotel Douglas
Penta Hotel Guesthouse
Penta Hotel (SG Clean)
Penta Hotel Guesthouse Douglas

Reviews

Penta Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here very quiet lovely bathroom plenty of hot water. Parking good. Close to promanard.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice hotel. Spacious clean rooms. Staff great. Complimentary continental breakfast. Reception not manned through day, but not a problem as telephone linked. Had a great stay.
Stayed 1 night in May 2025

8/10 Good

Mr Robert monteith

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliess very good, bed comfortable ,,access quite good breakfast only ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

6/10 Okay

SHOKO

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a cycling weekend !
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, friendly staff, breakfast as advertised
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Penta is a nice, reasonably priced hotel across from the beach. We stayed in room 19, which is considered a ‘large twin’. We didn’t have a view, but the room was spacious,quiet, clean and well maintained. I would warn those with mobility issues that the tub is high and may be difficult to climb out. The free Breakfast was simple but it was all we needed: cereal, toast , juice, coffee and tea. Although there were only a few restaurants close by, we liked the Chinese restaurant next to the casino. The bus stop is across the street, allowing us to get all over the island without difficulty. We highly recommend the Penta.
Stayed 6 nights in Sep 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but well maintained and the staff members were wonderful!
Stayed 3 nights in Aug 2024

6/10 Okay

David, London

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well located budget hotel with friendly and efficient staff. The room was very stuffy and airless and the “continental” breakfast was really just some cereals and toast. But a good location.
Stayed 5 nights in Jul 2024

8/10 Good

D

Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree, SIMI VALLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was very helpful in finding transportation from the hotel to the port. Hotel is located close to the town center, bus stations, electric tram. Clean, modern, with continental bfast included.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for a long weekend

No view from room but clean and pleasant with all the amenities you would expect
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Good value for money. Clean and spacious with friendly helpful staff.
Stayed 4 nights in May 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Golfing IOM

Perfect base for our trip
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024

4/10 Poor

Joe

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a rundown hotel with good cleanliness. During our stay, it had ongoing building work. There was scaffolding outside, not only blocking the sea view but also posing safety concerns. However, the hotel did not disclose this condition and still charged for the non-existent 'sea view.' Based on this, I can't trust this hotel chain.
Stayed 2 nights in Apr 2024

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Large & clean rooms, free cereals & toast, kettle in room, shirt walk to town.
Stayed 3 nights in Mar 2024

6/10 Okay

imelda

Liked: Cleanliness, property conditions & facilities, room comfort

Gym comp in IOM

Stayed 3 nights in Dec 2023

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Penta was spotlessly clean. Large room & en suite. Was unmanned most of the time but was easy to communicate with manager & sister hotel, when required. Limited, free continental breakfast, was unexpected (other than what we read in previous reviews) Would've loved a bar on site but were able to use the sister hotel. Comfortable stay. Fair walk to centre of Douglas but not a problem.
Stayed 2 nights in Nov 2023

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Excellent value for money. We were 5 friends with 5 rooms and I heard no complaints. One of our party had difficulty walking so would have welcomed a hotel nearer Douglas centre, but the Penta is walkable from the centre if fit, otherwise buses run up and down the promenade. A shorter walk the other way gets you to the electric railway north. I plan to return.
Stayed 2 nights in Oct 2023

8/10 Good

G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation,relaxed place
Stayed 2 nights in Sep 2023