Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Property class: 3.5

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Lobby
Sports facility
Suite, 1 King Bed, Balcony | View from room
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Charlotte Motor Speedway
    ‪2 min drive‬
  • Place, Concord Mills
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

Standard Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.2 out of 10
Very good
(46 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(22 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Hearing/Mobility Accessible King and Two Queen Suite with Tub

  • Sleeps 8

Hearing/Mobility Accessible King Suite with Tub

  • Sleeps 4

King Two Rooms Balcony Suite

  • Sleeps 4

Hearing/Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Hearing/Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

Hearing Accessible Two Queen One Bedroom Suite

  • Sleeps 4

1 KING 1BDRM MOBILITY ACCESS W

  • Sleeps 4

Hearing/Mobility Accessible Premium Wellness King Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Premium Wellness King Room

  • Sleeps 4

King Bed 2 Room Premium Wellness Suite

  • Sleeps 4

Hearing Accessible Premium Wellness Two Queen Room

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Pure Wellness

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Queen/1 Kg Ste Mob/Hear Access Roll in Shower

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Hospitality King Suite

  • Sleeps 4

Hearing/Mobility Accessible Premium Suite with Tub

  • Sleeps 4

Corner Two Queen Two Room Premium Suite

  • Sleeps 6

Two Queen Two Room Premium Suite

  • Sleeps 6

Corner Two Queen Two Rooms Suite

  • Sleeps 6

Hearing Accessible King One Bedroom Suite

  • Sleeps 4

Two Room Premium Suite

  • Sleeps 4

Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

Similar properties

About the area

Concord

When you stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa in Concord, you'll be in a shopping district, within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This golf resort is 5.7 mi (9.1 km) from University of North Carolina at Charlotte and 18.8 mi (30.3 km) from Lake Norman.

What's nearby

  • Rocky River Golf Club - 11 min walk - 0.9 km
  • Great Wolf Lodge Water Park - 15 min walk - 1.3 km
  • Hendrick Motorsports Complex - 16 min walk - 1.4 km
  • Charlotte Motor Speedway - 2 min drive - 2.4 km
  • Concord Mills - 3 min drive - 2.3 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪7-Eleven - ‬15 min walk
  • ‪Texas Roadhouse - ‬18 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a golf course, an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 308 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including an indoor pool and a steam room. Additional amenities at this Art Deco resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Concord? This resort has 42477 square feet (3946 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 5 2026 to April 27 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 685 out of 1131 reviews
Rating 8 - Good. 205 out of 1131 reviews
Rating 6 - Okay. 104 out of 1131 reviews
Rating 4 - Poor. 58 out of 1131 reviews
Rating 2 - Terrible. 79 out of 1131 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kashona

Stayed 2 nights in Jan 2026

10/10 Excellent

Reyna, danville

Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything perfect.
Stayed 1 night in Jan 2026

8/10 Good

Megan

Travelled with family
Liked: Cleanliness
The check in was quick and the front desk staff was kind. Half of the hotel was renovated and half was not. We were assigned to a room on floor 4 which was not renovated yet. The room was clean but outdated. Our heat also was not working very well. It was a chilly night, so this was disappointing. We received two free drinks per adult at the bar, which was nice. We used the pool for a few and that was also clean. We wish there would have been a jacuzzi, but it looks like they removed it. Overall we were pleased.
Stayed 1 night in Jan 2026

10/10 Excellent

Raeshawn

Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The employees were by far the nicest I have ever encountered!
Stayed 2 nights in Jan 2026

2/10 Terrible

Jahir

I tried to cancel but it didnt allow, now i spent 190 on a room i never even to set foot in or checked into
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The place has been great in the past, but did have an issue this time where my door was propped wide open with a rag when i got back to the room. Not sure how long it was like that. Was relieved to find that nothing was stolen.
Stayed 4 nights in Jan 2026

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Jan 2026

10/10 Excellent

coleen, washingtonville

Stayed 3 nights in Jan 2026

10/10 Excellent

Sharlanta

Liked: Cleanliness, staff & service, amenities
Amenities as well as the overall hotel, staff was great also
Stayed 1 night in Jan 2026

10/10 Excellent

Stacie

Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checkin went smooth... Accommodated my request
Stayed 1 night in Jan 2026

10/10 Excellent

Derrick

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Very clean room. Spacious. Front desk was
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

2/10 Terrible

Nimeh

Stayed 2 nights in Jan 2026

8/10 Good

Tab

Travelled with family
Liked: Cleanliness, amenities
Rooms are great. The amenities are excellent. The on-going construction and hotel updates prevent you from relaxing in the hotel during the day.
Stayed 6 nights in Dec 2025

2/10 Terrible

Crystal

Liked: Cleanliness
Stayed 3 nights in Jan 2026

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and remodeled room. Comfortable bed. Only problem we had was not figuring out how to turn heat on.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Spacious room
Stayed 2 nights in Jan 2026

2/10 Terrible

Allen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was given the wrong room. I reserved a king balcony room. I got a room with two full size beds and no balcony!
Stayed 1 night in Jan 2026

2/10 Terrible

Sonny

Disliked: Cleanliness, amenities, property conditions & facilities
The morning staff that checked me out couldn't figure out the billing. They double charged me and said they refunded their mistake. The charges fully processed but the refunds disappeared. I effectively paid double. Both times I called about this situation I was met with extremely rude staff. I ended up disputing the double charges with my bank because the staff was rude and not helpful. (one of which was the 50.00 "incidentals" deposit which is standard to get cancelled was fully charged for no reason). My kids actually enjoyed the stay which stinks because I will now never return to this location. I do not recommend this establishment.
Stayed 1 night in Dec 2025