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Best Western Plus Provo University Inn

2.5 star property

Photo gallery for Best Western Plus Provo University Inn

Welcome to our hotel lobby, featuring a reception desk, seating area with a large TV, and a kitchenette.
Welcome to our lobby, where a warm reception area offers a comfortable seating space and a convenient coffee service.
Welcome to our hotel lobby, featuring a reception area and comfortable seating with tables and chairs.
Enjoy the serene atmosphere on the deck, surrounded by lush greenery and a beautifully landscaped garden.
Stroll across the serene pond, surrounded by lush greenery and a naturalistic landscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View map
1600 N Freedom Blvd, Provo, UT, 84604
  • Brigham Young University
    ‪2 min walk‬
  • LaVell Edwards Stadium
    ‪7 min walk‬
  • Utah Valley Convention Center
    ‪2 min drive‬
  • Provo, UT (PVU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

Two single beds with wooden headboards, a blue upholstered bench, and a small table.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Two single beds with white linens, a desk, and a television.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Relax in a cozy space with a comfortable sofa, wooden desk, and flat-screen TV.

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Two single beds with white linens, a desk, and a television.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

Relax in comfort with a large bed, desk, and sofa in this inviting space.

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Relax in comfort with a large bed, desk, and sofa in this inviting space.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(88 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Provo

With a stay at Best Western Plus Provo University Inn in Provo (Carterville), you'll be within a 10-minute walk of Brigham Young University and Provo River. .This hotel is 0.6 mi (0.9 km) from LaVell Edwards Stadium and 0.7 mi (1.2 km) from Utah Valley Hospital.

What's nearby

  • Brigham Young University - 2 min walk - 0.2 km
  • LaVell Edwards Stadium - 7 min walk - 0.6 km
  • Utah Valley Hospital - 11 min walk - 1.0 km
  • Utah Valley Convention Center - 2 min drive - 2.5 km
  • Provo Utah Temple - 3 min drive - 2.2 km

Getting around

  • Provo Station - 4 min drive
  • Provo Central Station - 4 min drive
  • Salt Lake City International Airport (SLC) - 51 min drive

Restaurants

  • ‪Maverik Adventure's First Stop - ‬17 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Burger Supreme - ‬5 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

Best Western Plus Provo University Inn

Hotel with free breakfast, a short walk to Brigham Young University
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Grab a bite from the snack bar/deli serving guests of Best Western Plus Provo University Inn. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Provo? This hotel has 2800 square feet (260 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Breakfast was great
Stayed 3 nights in Apr 2025

8/10 Good

Matthew, St. Petersburg

Liked: Staff & service, property conditions & facilities
Before booking this property I was somewhat concerned after reading the reviews. I booked anyways and took a chance. I was glad I did. I'm not sure why people have left such negative reviews when this hotel property was nothing like what I read online. It's not a five star property; however, this isn't a low star property either. It was a nice stay, great free complimentary breakfast, clean, quiet, helpful staff. This property even has adjacent restaurants including an authentic gourmet Indian restaurant with the best spiced curry I've had since visiting India twenty five years ago. I would absolutely stay here again if given the opportunity. Thanks for the hospitality and enjoyable stay!
Stayed 2 nights in May 2025

10/10 Excellent

Iskander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Brylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t bad for the price but the pull out sofa bed was a lot smaller than expected. We had to get creative to fit 2 kids on it. There is only 1 elevator and we had to wait a good 5 minutes every time we used it. Ended up just using the stairs a couple times. Staff was friendly and brought extra pillows and blankets to our room.
Stayed 2 nights in May 2025

8/10 Good

Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stephanie

Liked: Staff & service

Ok

Very noisy outside. Needed a microwave. Lobby had a funny smell
Stayed 1 night in May 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for the money. Very close to campus and my kids. We were there for graduation and this is a great location. The room was big, but the bathroom was in need of some care. It was clean, but the toilet was loud and a little finicky. It wasn't a deal-breaker, though. The other things and the good variety we enjoyed at breakfast outweighed any negatives and I would recommend this hotel for staying in Provo during graduation week. Friendly staff, lots of room, and a great breakfast contributed to my positive review of this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We will come again when in the area.
Stayed 1 night in May 2025

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
We had an enjoyable 2 day stay here. It was affordable and clean and the desk guy was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Quite spot

Stayed 1 night in Apr 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our favorite place to stay in privo
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer, Fillmore

Stayed 1 night in Apr 2025

8/10 Good

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They only had 2 carts to bring in bags and stuff. Often neither was available. We suggested they need 3 or 4 carts. They listened but weren't very receptive. Other than that we loved our stay and will likely return.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
No room service for the time i stayed. Ants in the bathrrom and sink area.
Stayed 5 nights in Apr 2025

10/10 Excellent

tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit. The staff was great! One thing is that the grout and floor trim in the bathroom could really be updated. The room was average but clean but the bathroom made it seem like a less than 3 star hotel.
Stayed 3 nights in Apr 2025

4/10 Poor

Ken

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was poor, not hot, nor served when it was supposed to be. Door handle was falling off closet door.
Stayed 1 night in Mar 2025

4/10 Poor

Ken

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor breakfast that was not hot or put out on time. Also, door handle falling of closet door.
Stayed 1 night in Apr 2025

10/10 Excellent

Nephi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, polite staff and affordable
Stayed 2 nights in Apr 2025

10/10 Excellent

Anjela

Liked: Cleanliness
I won’t stay anywhere else. This is the perfect location for all our family activities. Close to BYU and our married children. It’s very clean, pet free and actually has extra blankets. We also love having a tub. Great place!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Varanisese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny, Lewis Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a visit to BYU (we came for a graduation). Within walking distance to campus, almost as close as you can get.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All staff we encountered were friendly and helpful. Rooms were clean and comfortable. We had a great stay. The Continental breakfast was the best I've had anywhere and well maintained.
Stayed 2 nights in Apr 2025