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Sheraton Duesseldorf Airport Hotel

4.5 star property

Photo gallery for Sheraton Duesseldorf Airport Hotel

Meeting facility
Executive Room, 2 Single Beds, Non Smoking
Lobby
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • PSD Bank Dome
    ‪5 min drive‬
  • Messe Düsseldorf
    ‪5 min drive‬
  • Merkur Spiel-Arena
    ‪5 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪1 min walk‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living room

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Düsseldorf

With a stay at Sheraton Duesseldorf Airport Hotel in Düsseldorf (Lohausen), you'll be within a 10-minute drive of Messe Düsseldorf and Merkur Spiel-Arena. .This luxury hotel is 5.4 mi (8.6 km) from Konigsallee and 5.4 mi (8.8 km) from Rhine Promenade.

What's nearby

  • PSD Bank Dome - 5 min drive - 7.2 km
  • Messe Düsseldorf - 5 min drive - 4.0 km
  • Congress Centre Duesseldorf - 5 min drive - 4.0 km
  • Merkur Spiel-Arena - 5 min drive - 4.3 km
  • Konigsallee - 9 min drive - 8.1 km

Getting around

  • Düsseldorf Airport Terminal Station - 4 min walk
  • Eckenerstraße Tram Stop - 14 min walk
  • Düsseldorf Intl. Airport (DUS) - 3 min drive

Restaurants

  • ‪Marché Restaurant - ‬8 min walk
  • ‪Goodman & Filippo - ‬5 min walk
  • ‪Nordsee - ‬8 min walk
  • ‪Marché Mövenpick Düsseldorf Airport - ‬7 min walk
  • ‪Jamie's Deli - ‬5 min walk

About this property

Sheraton Duesseldorf Airport Hotel

Luxury hotel with a fitness center and a 24-hour business center
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 195 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5:30 AM to 10:30 AM and on weekends from 5:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Düsseldorf? This hotel has 6426 square feet (597 square meters) of space consisting of conference space and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 5:30 AM and 10:30 AM and on weekends between 5:30 AM and 11:00 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 38.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 10:30 AM on weekdays and 5:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Chocks

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 6,426 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Grab bar near toilet (95 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 38.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

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Sheraton Duesseldorf Airport Hotel Hotel Düsseldorf

Sheraton Duesseldorf Airport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hakan

Stayed 3 nights in Jan 2025

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MAHESH H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable stay - server in lounge was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

ETHAN

Stayed 1 night in Mar 2025

10/10 Excellent

alan

Stayed 1 night in Mar 2025

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful hotel at the airport. Super clean and luxury . The staff members provide excellent customers service. My only issue was opening the shower very difficult and hard I almost couldn’t take a shower, I was gonna take a bath and I couldn’t the water kept going it didn’t stay . Otherwise my stay was pleasant
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sukhvinder

Stayed 2 nights in Jan 2025

6/10 Okay

Trevor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Reception was quick, friendly and efficient.

The hotel is tired. The rooms are a bit run diwn. Dirty grouting in the bathrooms. A bit old. Only one plug socket at the desk. No bathrobe in a Superior room. Reception was quick, friendly and efficient. Breakfast was good apart from solid scrambled egg.
Stayed 2 nights in Feb 2025

10/10 Excellent

CHIDAMBARAM

Stayed 1 night in Feb 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Business traveller
Liked: Property conditions & facilities
Love staying at the Sheraton @ Dusseldorf Airport. The staff is very friendliest people I’ve met at any hotel. Always willing to help. Definitely will be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Adnan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENIENT WARM WELCOME GOOD SERVICE COMFORTABLE
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, amazing proximity to airport. Actually located in the parking garage. Can walk from hotel right into the airport. Fantastic place for an early morning flight.
Stayed 1 night in Oct 2024

10/10 Excellent

Charisse

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

John, Bournemouth

Business traveller
Liked: Cleanliness, staff & service
Perfect for stay before your flight. No restaurant just finger food in bar snacks. Must be relying on the airport restaurants to feed people.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for late arrivals or early departures. Convenient, with helpful staff and room with most amenities. I would only recommend it for airport stays, as there’s not much in the area apart from the airport.
Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A couple of small issues

Upholstered chair leg collapsed when chair was used. Door lock very difficult to lock and front door cracked. Bottled water was a nice touch. Typical “American “ style hotel. Fantastic location.
Stayed 1 night in Dec 2024