Four Points by Sheraton Edmonton West

3.0 star property

Photo gallery for Four Points by Sheraton Edmonton West

Property amenity
Reception
Indoor pool
Traditional Room, 1 King Bed, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Room service

Explore the area

View map
18540 100 Ave NW, Edmonton, AB, T5S0C2
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(71 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

8.4 out of 10
Very good
(53 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Edmonton

With a stay at Four Points by Sheraton Edmonton West in Edmonton (West Edmonton), you'll be within a 5-minute drive of West Edmonton Mall and Fantasyland. .This hotel is 6.6 mi (10.6 km) from Rogers Place and 7.3 mi (11.7 km) from University of Alberta.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.5 km
  • Fantasyland - 4 min drive - 2.9 km
  • World Waterpark - 4 min drive - 2.9 km
  • Galaxyland - 4 min drive - 3.2 km
  • River Cree Casino - 6 min drive - 6.6 km

Getting around

  • Edmonton Station - 12 min drive
  • Corona Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬16 min walk
  • Firehouse Subs
  • ‪Panda Express West-End - ‬10 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬10 min walk

About this property

Four Points by Sheraton Edmonton West

Hotel in Edmonton with a 24-hour fitness center and a 24-hour business center
Four Points by Sheraton Edmonton West offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 142 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy American cuisine at Four Points Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Edmonton? This hotel has 1760 square feet (164 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Four Points Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Four Points Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,760 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 8 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Edmonton West Hotel
Four Points Sheraton Edmonton West
Four Points By Sheraton Edmonton West Alberta
Four Points Sheraton Edmonton
Four Points by Sheraton Edmonton West Hotel
Four Points by Sheraton Edmonton West Edmonton
Four Points by Sheraton Edmonton West Hotel Edmonton

Four Points by Sheraton Edmonton West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Cody

Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Marianna, Calgary

Stayed 3 nights in Apr 2025

6/10 Okay

Melanie

Travelled with family
Disliked: Staff & service
We rented the conference room for 4 nights but security came at 1 am each night and said we had to leave, seems ridiculous given we paid for the room. No coffee or cup refill when the room was cleaned.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Apr 2025

10/10 Excellent

Rainbow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Keith

Business traveller
Liked: Amenities, property conditions & facilities
The property is next to a busy road so lots of traffic noise . Would have likely been better on the other side of the hotel . There is a Walmart next door so very convenient if you needed a thing. The staff is friendly . There seems to be limited parking but there is an underground parade with a lot of parking. Overall I would stay here again.
Stayed 1 night in May 2025

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice clean hotel, staff were friendly, room was average, backed up to a Walmart, the beginning’s of homeless addicted people, not unsafe but sad to see, lots of garbage in the lane and on sides of the property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Traylee

Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nadegda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

Very comfortable stay! Loved everything ❤️
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Candice

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were friendly and cheerful. Room was clean and the bed was comfortable. My only complaint would be that the bathroom was dark even when putting on the mirror light, which made it hard putting on makeup.
Stayed 1 night in Apr 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari

Stayed 3 nights in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Mar 2025

10/10 Excellent

Marcelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bambi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
We stayed two nights. The room was clean and appropriately set up. The room was not serviced after the first night. Had to request coffee and towels. The public areas; hallways and elevator were dirty. The check in was average. There were a lot of smokers staying the first night, Had to walk thru a lot of smoke to enter the hotel. Hallways smell of smoke Saturday night. We just didn't feel very welcomed or comfortable here.
Stayed 2 nights in Apr 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to WEM, and it ws very convenient. The property and room was nice, new and clean. The staff were nice and helpful . The pool area looked nice, but we didnt get to use it while we were there. The breakfast was good. On th cweekend, it was buffet, but on the weekdays it was a la carte and though we had 3 people staying in the room, we only had 2 vouchers and ended up orderi g a 3rd breakfast, though we could have gotten away with splitting 1 of them. The other comment i had was that there weren't enough towel rails and hooks in the bathroom . We had no placecto hang towels
Stayed 2 nights in Mar 2025

2/10 Terrible

Oksana

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay in this hotel again. Bed sheets was stained when we asked for replacement front desk told us they didn’t have any. Shower pressure was very low. It’s impossible to wash hair. Lobby smells with cannabis. The first and last time I’m staying there.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym open 24hrs
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk person put his hand up in my husbands face to keep him quiet while checking in.
Stayed 1 night in Mar 2025