Hilton Garden Inn West Edmonton

3.0 star property

Photo gallery for Hilton Garden Inn West Edmonton

Reception
Exterior
Terrace/patio
Indoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Oasis Centre
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪31 min drive‬

Room options

King Evolution room

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • Free Wi-Fi

Standard Two Queens

  • Sleeps 4
  • Free Wi-Fi

Standard Two Queens

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Evolution room

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

1 King Bed

  • Sleeps 2
  • Free Wi-Fi

1 King Bed 1 Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Accessible Room

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About the area

Edmonton

With a stay at Hilton Garden Inn West Edmonton in Edmonton (West Edmonton), you'll be within a 5-minute drive of West Edmonton Mall and Fantasyland. .This hotel is 6 mi (9.7 km) from Rogers Place and 12.1 mi (19.4 km) from South Edmonton Common.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.5 km
  • Oasis Centre - 3 min drive - 2.5 km
  • Scotiabank Theatre Edmonton - 3 min drive - 2.9 km
  • Galaxyland - 4 min drive - 2.5 km
  • Crystal Labyrinth Mirror Maze - 4 min drive - 2.5 km

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬6 min walk
  • ‪Grill City - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Olive Garden - ‬9 min walk

About this property

Hilton Garden Inn West Edmonton

Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy American cuisine at Graden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Edmonton? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Graden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Backyard Lounge and Patio - This bar specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Backyard Lounge and Patio
  • Graden Grille and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (4,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Edmonton West

Hilton Garden Inn Hotel Edmonton West

Hilton Garden Inn West Edmonton

Edmonton Hilton Garden Inn

Hilton Edmonton

Hilton Garden Inn Edmonton

Hilton Garden Inn West Edmonton Alberta

Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Hotel

Hilton West Edmonton Edmonton

Hilton Garden Inn West Edmonton Hotel

Hilton Garden Inn West Edmonton Edmonton

Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Shawn

Stayed 2 nights in Feb 2026

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Amenities
The room was clean but the hotel is in need of renovations. The hallways extremely hot. Room wasn’t. We were on the 6th floor. Hotel elevator has a bounce. Had to go to floor 3 to get ice as the machines on floor 6, 5, and 4 were out of order.
Stayed 1 night in Feb 2026

8/10 Good

Royce, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Staff is Awesome breakfast is ok, but is not enough. Tv is small. Pillow is flat small also. I like the pool not crowded. And the room is spacious, same the bathroom.
Stayed 2 nights in Feb 2026

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities
The lobby is full of sunshine ! Love it
Stayed 1 night in Feb 2026

4/10 Poor

Adrianus

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Although you can see the age of the building starting to show, the room was still in good shape. None of the ice machines in the building were working, we tried multiple floors. When asking the staff why I was seeing a double payment pending on my credit card they were dismissive and kept deflecting the answer. When asked for the manager on duty I was told he was out and would be back later but he was always out!!. When I did finally talk to the Guest Service Manager he again dismissed my inquiry about the double payment. I made a comment that I would not be staying at this hotel again and he just walked away!! Overall the cleaning staff were great but the front desk staff and management coud use a refresher course on customer training and maybeing honest. Ultimatly the double payment was removed and I was charged the correct amount but I would not stay at this hotel again.
Stayed 3 nights in Feb 2026

2/10 Terrible

Art

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was dirty and handicap parking was not plowed but everything else was . Not cool
Stayed 1 night in Feb 2026

10/10 Excellent

Peizhi, Milton

Stayed 1 night in Feb 2026

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, nice and clean, quiet and spacious. Only complaint I have is that the pillows are pretty terrible. Bed was great though, breakfast was wonderful and staff were very friendly.
Stayed 1 night in Feb 2026

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was hot, 28.5 degrees, we tried opening a window but that didn't work too well since there was a snow blizzard outside. They put us in the worse view room, 221, we looked at the boiler system and it was noisy. I think for one night it would have been fine but we stayed 4 nights. The towels were rough and the pillows very thin, we had to use 3 to sit up in bed. Lastly, the front door was being closes due to the cold air coming in so we had to walk to the side of the building but then my sister in law fell and scrapped her knees and she isn't young so it was very painful. I don't think we will stay there again.
Stayed 6 nights in Feb 2026

10/10 Excellent

Linda

Stayed 2 nights in Feb 2026

8/10 Good

Donald

Liked: Cleanliness, staff & service
The staff was very helpful and polite. They made our stay very pleasant.
Stayed 2 nights in Feb 2026

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness
In the -30 weather the main doors were not operating. We had to go to a side entrance. Looking for the side entrance in the dark, I tripped on an uneven sidewalk.
Stayed 1 night in Feb 2026

10/10 Excellent

Amonn

Stayed 1 night in Feb 2026

10/10 Excellent

gary

Stayed 1 night in Feb 2026

6/10 Okay

Erick

Liked: Cleanliness, staff & service
The bed was old and had a big dip in the middle and the Hot Tub didn’t have Jets, we were under the impression it was renovated and it clearly was not. Unfortunately will not stay there again
Stayed 2 nights in Feb 2026

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and with good locations
Stayed 1 night in Feb 2026

2/10 Terrible

Mahsa

Stayed 2 nights in Feb 2026

10/10 Excellent

Jacinta

Great stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities
Easy check in and clean rooms
Stayed 1 night in Feb 2026

8/10 Good

Robin

Stayed 2 nights in Feb 2026

8/10 Good

Leanne

Stayed 3 nights in Feb 2026

10/10 Excellent

Gihan

Stayed 1 night in Jan 2026

10/10 Excellent

Sheldon

Stayed 2 nights in Jan 2026

8/10 Good

Clayton, Grimshaw

Stayed 1 night in Jan 2026

8/10 Good

candy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
4stars
Stayed 2 nights in Feb 2026