Find El Laguito hotels

Me and my family’s review is based on our experience we had at the Hilton during our five nights stay here. We were in contact with the hotel prior to arrival and spoke to multiple employees and explain to them. We are travelling with kids under the age of six and need connecting rooms to our surprise at the time of check-in, they told us they did not have any connecting rooms and will have to give us separate rooms on different sides of the hotel. This was extremely frustrating after a 12 hour journey, especially after it was confirmed by the hotel in writing that we were going to get connecting rooms at Check In. The hotel manager at the time of the ship was extremely nice. They did offer us 50,000 Hilton points which covered the first night in separate rooms the front desk staff almost seems standoffish with Lil to very minimum interaction now for the hotel. This hotel is located 14 minutes from the famous world city this property definitely looks a lot better in the pictures and is deed. When advertised they showed tennis courts to our shop, we went downstairs to play and we’re hit with the bill of $$40 Canadian per hour, which made no sense but according to the people on the tennis court, the property did not own the tennis court the swimming pool we’re good. The food at the snack bar was decent. The beach was not the best. Water smelt like gas due to the big boats. The Hilton was a No for us. Please research before booking.

Friendly staff, very clean, good buffet breakfast. Love the beach by the hotel. Love to stay there again!!

This was a good property and large rooms. The air conditioning was good and the patio was nice. Though I didn't use the kitchen it looked very functional. There were a couple of maintenance matters that needed to be taken care of, and I did report it. The place it secure. The penthouse is on the 25th floor and it takes a little longer to get to the top, but that was no real issues. There are some restaurants one block away and small stores. Larger restaurants and businesses three blocks away. No issue getting Ubers and fairly convenient getting to town. The two bedrooms were comfortable for family and friends to be there as well.

Poor condition room and AC does not work consistently and for the price the hotel was not the level of what they advertise for

Cockroaches everywhere and the manager never came to give an explanation. We had to wait an hour and a half after check-in time. I would like to get full refund for this one.

We had a great stay at this property! The location was perfect — right next to the beach and within walking distance of several great restaurants. Everything was exactly as described in the listing, which made the experience even better. The staff was very attentive, and anytime we had questions, the owner responded quickly and was very helpful. I would definitely stay here again and highly recommend it to others!