Hilton Cartagena

Property class: 4.5

Photo gallery for Hilton Cartagena

Beach nearby, black sand, sun-loungers, beach umbrellas
4 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Exterior
Breakfast, lunch, dinner served; international cuisine, pool views
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included

Explore the area

View map
Avenida Almirante Brion, El Laguito, Cartagena, 130001
  • Place, Castillo Grande Beach
    ‪5 min walk‬
  • Place, Bocagrande Beach
    ‪9 min walk‬
  • Place, El Laguito Beach
    ‪9 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪48 min drive‬

Room options

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(62 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(77 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed

  • City view
  • 143 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Parlor)

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Parlor)

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

7.2 out of 10
Good
(5 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Bay View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Bay View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed (View)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cartagena

With a stay at Hilton Cartagena in Cartagena (El Laguito), you'll be a 2-minute drive from Bocagrande Beach and 8 minutes from Palace of the Inquisition Cartagena Historical Museum. .This beach resort is 3.6 mi (5.8 km) from Rafael Nunez Museum and House and 3.8 mi (6.1 km) from San Felipe de Barajas Castle.

What's nearby

  • Castillo Grande Beach - 5 min walk - 0.4 km
  • Bocagrande Beach - 9 min walk - 0.8 km
  • El Laguito Beach - 9 min walk - 0.8 km
  • Centro Comercial Nao - 14 min walk - 1.2 km
  • Rio Cartagena Casino - 15 min walk - 1.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive

Restaurants

  • ‪Society Bar At Hilton - ‬1 min walk
  • ‪Charlie’s Coffee - ‬2 min walk
  • ‪Presto El Laguito - ‬6 min walk
  • ‪Cilantro Cevicheria - ‬12 min walk
  • ‪Italian Pizza & Pasta - ‬12 min walk

About this property

Hilton Cartagena

Hilton Cartagena offers 341 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Cartagena resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 6 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 341 guestrooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 6 hot tubs, and outdoor tennis courts. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Las Chivas Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cartagena? This resort has 25941 square feet (2410 square meters) of space consisting of a conference center and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Pizza Al Forno - This family restaurant specializes in pizza. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Sunset Grill - This beachfront bar specializes in Regional cuisine and serves lunch only. A children's menu is available. Open daily.
Society Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 87,000 for adults and COP 43,000 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Chivas Restaurant
  • Pizza Al Forno
  • Pool Bar
  • Society Lobby Bar
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • 6 hot tubs
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping centre
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,941 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 210000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 87000 for adults and COP 43000 for children
  • Pet fee: COP 210000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Hilton
Hilton Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hilton Cartagena Hotel Cartagena
Hilton Cartagena Hotel
Hilton Cartagena Resort

Hilton Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 974 out of 1411 reviews
Rating 8 - Good. 257 out of 1411 reviews
Rating 6 - Okay. 108 out of 1411 reviews
Rating 4 - Poor. 35 out of 1411 reviews
Rating 2 - Terrible. 37 out of 1411 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Juanita Andrea Perilla, Rockville

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The rooms were good and with a lot of potential but small details were forgotten. For example, spots/stains in the walls, the doors’ peepholes were missing. Rooms have a great view and the restaurant and food are great. If Hilton Cartagena pays attention to the small details and make a couple of reparations this place will be a gem!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, amenities
Everything is wonderful and the staff is super friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Hernan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and excellent view of Cartagena bay and surrounding
Stayed 5 nights in Jan 2026

8/10 Good

LaFonda

Stayed 5 nights in Nov 2025

10/10 Excellent

kashif

Stayed 4 nights in Jan 2026

10/10 Excellent

Mackenson

Stayed 3 nights in Jan 2026

10/10 Excellent

Azher, Carpentersville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
yes and yes very friendly staff we loved it.
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place very happy.
Stayed 4 nights in Jan 2026

10/10 Excellent

Camilo

Stayed 4 nights in Jan 2026

10/10 Excellent

Hassan

Stayed 7 nights in Jan 2026

10/10 Excellent

RIAD

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service very clean very friendly
Stayed 7 nights in Jan 2026

8/10 Good

Majed

Stayed 7 nights in Jan 2026

10/10 Excellent

Frank, Applesprings

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great trip
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I would return
Stayed 5 nights in Jan 2026

4/10 Poor

Ana

Travelled with partner
Liked: Cleanliness
The pool was dirty had to tell the pool maintenance the two day to come and clean it. Breakfast wasn’t as good as other times I have stayed there. And the guy that called me for my check out was extremely rude.
Stayed 4 nights in Jan 2026

10/10 Excellent

michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2026

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, only complaint is the A/C during the day wasn’t the best throughout the hotel and would get warm inside while the sun was out.
Stayed 6 nights in Jan 2026

10/10 Excellent

Vicente

Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Great location and overall great facility. However, the bolt lock on my door didn't work, which of course is the most important feature for security. I alerted maintenance the first day. Someone came by to look at it and said it would be fixed within the day. Was never fixed during four nights of stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Steven, Bath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around
Stayed 8 nights in Jan 2026

10/10 Excellent

Alma Guadalupe

Liked: Cleanliness, staff & service, amenities
Excelente el trato con los huéspedes y lindas instalaciones
Stayed 1 night in Jan 2026

10/10 Excellent

Brian, North Wildwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 10 nights in Jan 2026

8/10 Good

Jacob

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 10 nights in Jan 2026