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Bürgenstock Hotel & Alpine Spa

5.0 star property

Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, pool loungers
Outdoor dining
Contemporary Lake view Bay Suite with Spa Access | View from room
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly

Explore the area

View map
Bürgenstock, Ennetbuergen, 6363
  • Place, Burgenstock
    ‪5 min drive‬
  • Place, Hammetschwand Lift
    ‪5 min drive‬
  • Place, Swiss Transportation Museum
    ‪21 min drive‬

Room options

View all photos for Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Contemporary Lake View Spa Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Spa Suite

  • Sleeps 3

View all photos for Contemporary Lake View Panoramic Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Panoramic Suite

  • Sleeps 3

View all photos for Contemporary Family Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Family Suite

  • Sleeps 4

View all photos for Contemporary Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe Room

  • Sleeps 2

View all photos for Contemporary Lake View Bay Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Bay Suite

  • Sleeps 2

View all photos for Contemporary Lake View Premium Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Premium Suite

  • Sleeps 3

View all photos for Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

  • 38 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, 56 sqm | 603 sqf)

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

  • 56 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

  • 120 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Alpine View Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Alpine View Deluxe Room

  • Sleeps 2

View all photos for Heritage Lake View Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Deluxe Room

  • Sleeps 3

View all photos for Lake View Heritage Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Lake View Heritage Suite

  • Sleeps 3

View all photos for Heritage Lake View Prestige Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Prestige Suite

  • Sleeps 3

View all photos for Heritage Lake View Cottage

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Cottage

  • Sleeps 3

View all photos for Heritage Lake View Prestige Room With Terrace

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Prestige Room With Terrace

  • Sleeps 3

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About the area

Ennetbuergen

When you stay at Bürgenstock Hotel & Alpine Spa in Ennetbuergen, you'll be on a lake and within a 5-minute drive of Hammetschwand Lift. .This family-friendly hotel is 11.9 mi (19.1 km) from Chapel Bridge and 13.5 mi (21.7 km) from Swiss Transportation Museum.

What's nearby

  • Burgenstock - 5 min drive - 2.1 km
  • Hammetschwand Lift - 5 min drive - 2.1 km
  • Chapel Bridge - 18 min drive - 17.5 km
  • KKL Lucerne - 18 min drive - 17.8 km
  • Swiss Transportation Museum - 21 min drive - 19.9 km

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Nidair Restaurant Flugfeld - ‬10 min drive
  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Burger King - ‬11 min drive

About this property

Bürgenstock Hotel & Alpine Spa

Luxury hotel with 12 restaurants and 2 indoor pools
Bürgenstock Hotel & Alpine Spa offers 211 air-conditioned accommodations with free minibar items and minibars. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts, an outdoor tennis court, and a 24-hour health club. 2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 211 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 indoor swimming pools or 2 hot tubs. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ennetbuergen? This hotel has 107640 square feet (10000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Bürgenstock Hotel & Alpine Spa has 12 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 indoor tennis courts
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (107,640 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60 per pet, per night, plus a deposit of CHF 60 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 225.0 per night
Cribs (infant beds) are available for CHF 50.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 239 out of 290 reviews
Rating 8 - Good. 28 out of 290 reviews
Rating 6 - Okay. 12 out of 290 reviews
Rating 4 - Poor. 5 out of 290 reviews
Rating 2 - Terrible. 6 out of 290 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa. Wonderful food - many cuisine options and all are good. Very customizable experience. Extremely friendly and helpful staff.
Parisa restaurant is a must. Reserve in advance.
Welcome drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort loved it
Stayed 1 night in Jul 2025

2/10 Terrible

Mohit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Would avoid. Too bureaucratic and unfriendly staff

- high end hotel but felt quite unfriendly - 2-3 occasions, it was like they didn’t want to help or were plain rude
Stayed 2 nights in Jul 2025

6/10 Okay

Ravi

Liked: Property conditions & facilities
Disliked: Staff & service
Ok- ok… the rooms were small, no upgrade
Stayed 1 night in Jul 2025

8/10 Good

ellena

Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas, Orlando

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Stayed 2 nights in Jul 2025

10/10 Excellent

Piyush

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property and excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Arnav

Stayed 1 night in Jun 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Anuj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Wonderful staff :)
Stayed 2 nights in May 2025

10/10 Excellent

Samit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5 star hotel ever

World class. In its own class as a 5 star hotel. Nothing better period.
Stayed 2 nights in May 2025

10/10 Excellent

Emad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, no negative issue at all.
Stayed 1 night in May 2025

6/10 Okay

MORGAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most restaurants were closed, poor quality food. Small rooms
Stayed 3 nights in May 2025

8/10 Good

Subhadra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

8/10 Good

Georgy, Monaco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. One problem: the food is below average
Stayed 3 nights in Feb 2025

10/10 Excellent

Rory

Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World Class!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucy, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Oct 2024