Book Estill hotels

Staff helpful and friendly

We had a problem when we first got there. Our key card would not work and we were fighting with the door for about 10 mins. Boyfriend went to go get another key and I see a woman peeking out from behind the curtain in the window. I asked her if she was staying in that room and she came to the door and we spoke. Felt terrible because we woke her. Boyfriend comes back around the corner with the original key card and the person behind the desk only to find out that yes that room was already given out to somebody else. So we got a new room. That room was not very clean. Our feet and socks got filthy from walking around on the floor. The room smelled like a subway station, human urine. The air conditioner had a musty smell coming out of it as well, but we were so tired from doing a 12 hour motorcycle ride that we stayed in the room and dealt with it. As we were laying in bed about an hour later, we smell marijuana….Breakfast was fair, not the best but it was included. We will not be returning.

The frame of the hotel door was slightly bent on arrival, like the door had been kicked in. But The door did lock without issue. The bathroom door was completely missing a latching mechanism. It had been torn out, as if that door had also been kick kicked in. The room appeared clean, but the bottom of the toilet bowl had a severe ring. Not sure if it had not been cleaned or they were just hard water stains. My room, unfortunately, was at the front of the hotel, which faces the highway, and is maybe 220 yards from the highway with no trees absorbing the noise. The walls are thin and the road noise was extreme. I would recommend getting a room on the back of the hotel. The hotel does have an ice machine behind the office and a light breakfast and coffee are available 7 - 9 am The hotel was fine in a pinch, but I’m not sure I would recommend it to friends and family

Yed

The hotel and the hotel staff were very accommodating. They allowed early check-in. They assisted us in other ways

The property was older but well maintained. The room was clean and the staff was most helpful.