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Ockenden Manor Hotel & Spa

4.0 star property

Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, pool loungers
Breakfast, lunch, dinner served; local cuisine
Room (Sussex)
Breakfast, lunch, dinner served; local cuisine
Junior Suite (Spa)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

View map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Hickstead All England Jumping Course
    ‪8 min drive‬
  • Bolney Estate Winery
    ‪10 min drive‬
  • Wakehurst Place
    ‪13 min drive‬
  • London (LGW-Gatwick)
    ‪21 min drive‬

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa)

Junior Suite (Spa)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature)

Double Room (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature)

Suite (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex)

Room (Sussex)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Cuckfield)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

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Alexander House And Utopia Spa

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4.2 out of 5, Very good, 476 reviews
The price is NZ$547
includes taxes & fees
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About the area

Cuckfield

Located in Haywards Heath, Ockenden Manor Hotel & Spa is within a 10-minute drive of Nymans and Bolney Estate Winery. .This spa hotel is 5.1 mi (8.2 km) from All England Jumping Course at Hickstead and 5.4 mi (8.8 km) from Borde Hill Garden.

What's nearby

  • Ockenden Manor Spa - 2 min walk - 0.2 km
  • Hickstead All England Jumping Course - 8 min drive - 9.3 km
  • Nymans - 10 min drive - 11.4 km
  • Bolney Estate Winery - 10 min drive - 8.2 km
  • Wakehurst Place - 13 min drive - 13.3 km

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪Wheatsheaf Inn - ‬12 min walk
  • ‪Rose & Crown Cuckfield - ‬7 min walk
  • ‪The Talbot - ‬2 min walk
  • ‪The Star - ‬4 min drive
  • ‪The Beech Hurst (Harvester) - ‬3 min drive

About this property

Ockenden Manor Hotel & Spa

Hotel with a full-service spa, near Borde Hill Garden
Ockenden Manor Hotel & Spa offers 28 accommodations with coffee/tea makers and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.
Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bathrobes. Conveniences include desks and coffee/tea makers, as well as phones with free international calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 23 and December 27.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Reviews

Ockenden Manor Hotel & Spa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 179 reviews
Rating 8 - Good. 37 out of 179 reviews
Rating 6 - Okay. 18 out of 179 reviews
Rating 4 - Poor. 5 out of 179 reviews
Rating 2 - Terrible. 1 out of 179 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room in spa building. Great spa facilities and grounds.
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location and the staff are absolutely fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with fantastic spa.

Fabulous hotel with fantastic spa. We go when we are flying from Gatwick as 20 minutes from airport
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!
Stayed 2 nights in Apr 2025

10/10 Excellent

MISS

Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.
Stayed 1 night in Feb 2025

10/10 Excellent

siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Xmas/NY 1nt break

Gorgeous room in the attick with beams, nooks & crannies. My daughter loved it! The spa is super, just annoying that a very well behaved 12yr old is only allowed to enjoy for 1.5hrs in the afternoon/evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Dec 2024

8/10 Good

Tayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only critique would be the king bed in Cuckfield / Edward room. It was very hard for us
Stayed 1 night in Dec 2024

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and spa

We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Glenn

Travelled with partner
Liked: Amenities
Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful. Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Stayed 1 night in Sep 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this beautiful old Manor House. The staff were so helpful, courteous and conscious of our needs because my husband has a little difficulty walking. Our room was a lovely bright room overlooking the garden and extremely comfortable. We would not hesitate to recommend The Ockenden Manor.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Would come again.
Stayed 1 night in Jul 2024

8/10 Good

K

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, evening meal and breakfast were very good. Spa also very nice. Good package price. Keep up the good work
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome one night stay! Very relaxing !
Stayed 1 night in Jul 2024