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Hotel Santa Maria Novella

4.0 star property

Photo gallery for Hotel Santa Maria Novella

View from property
Rooftop bar
Suite, City View | Interior
Free daily buffet breakfast
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Superior Room, City View

View from room

Superior Room, City View

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(46 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Florence

With a stay at Hotel Santa Maria Novella in Florence (Historic Centre of Florence), you'll be steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. .This boutique hotel is 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore and 0.4 mi (0.7 km) from Piazza del Duomo.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 2 min walk - 0.2 km
  • Via de' Tornabuoni - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪Shake Cafe - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Cantinetta Antinori - ‬2 min walk

About this property

Hotel Santa Maria Novella

Boutique hotel with a rooftop terrace, steps from Piazza di Santa Maria Novella
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The onsite parking garage is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1001 reviews
Rating 8 - Good. 117 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful hotel with several sitting areas in which to relax. Breakfast fabulous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Santa Maria Novella was wonderful! The staff was exceptional — especially the team at the breakfast area. They were always so welcoming, friendly, and attentive, serving with genuine smiles and making sure every guest felt cared for. Their warmth really made a difference and set such a positive tone for each day. The rooms were a bit small, but they were very comfortable, beautifully maintained, and had a classic charm that matched the elegance of the hotel. The location couldn’t be better — right in the heart of Florence, close to everything yet peaceful and relaxing. We truly enjoyed our stay and would definitely return. Highly recommend this hotel to anyone visiting Florence!
Stayed 3 nights in Oct 2025

10/10 Excellent

lindsay, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Old Florence style
Stayed 4 nights in Oct 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very lovely. Checkout with Tatiana was great—quick, so polite and efficient. Would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes & yes
Stayed 2 nights in Oct 2025

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great location, amazing breakfast, super friendly staff. 10/10
Stayed 4 nights in Oct 2025

10/10 Excellent

Adaeze

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Enjoyed my stay. Only thing is staff shouldn’t be eating guests food after the breakfast buffet in the presence of guests - not professional. The breakfast options could be much better
Stayed 2 nights in Oct 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, great location to the city and RR.
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Stayed 3 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent choice. Everything was easily walkable.
Stayed 4 nights in Oct 2025

10/10 Excellent

David, Modesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the SN train station. Great location. Staff was so accommodating to whatever we needed. I must stay!!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary, Medina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hint — be sure to go across the Square to Señor Vino‘s for wine and lovely salads, and main courses be sure to pick up an extra bottle of wine so you can go to the top deck at the hotel and enjoy the sunset
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a historic hotel with a very European feel. The room and bathroom are great. Personnel is wonderful. You can walk anywhere from this hotel; the location is just perfect.
Stayed 2 nights in Sep 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always.stay here. Its charming, well run and convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms, friendly staff, fantastic location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and the staff made the stay what it was. Friendly and accommodating!
Parione was some of the best dining we’ve ever had.
Stayed 2 nights in Sep 2025

10/10 Excellent

John, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful authentic experience
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very convenient for the train station. Positioned very well for downtown shopping. Breakfast was fantastic daily. Staff was very pleasant.
Stayed 6 nights in Sep 2025

10/10 Excellent

KATHLEEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
santa Maria Novella hotel was beautiful! The room was gorgeous with a stunning marble bathroom. Amenities and service were first rate. Buffet breakfast was ample! Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Teddy

Stayed 3 nights in Sep 2025

10/10 Excellent

Haoqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will comeback again, love this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

John, Hawkestone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if travelling by train and very convenient to all of the sites.
Stayed 2 nights in Sep 2025

10/10 Excellent

Seth George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the service was excellent, the price was reasonable, the building was historic and the location was perfect. Plus the included breakfast was fabulous.
Stayed 7 nights in Sep 2025