Great location in the city centre, walkable to everything. The hotel reception is on the 3rd floor which is accessible via a small lift (2 people & suitcases). It looked tired in places, showing wear and tear. While we were there there was a blackout and the staff were helpful, taping touches to the banister up the stairs, providing bottled water and hand fans for the heat. Bathroom door didn't have a lock, wires above bathroom mirror, TV directly above Daughters bed. Bathroom was a wet room and when the floor was wet it was very slippery, had to wear flip flops all the time in bathroom. I would say this was a b&b standard not a 3star hotel