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The Market Urban Hotel

Photo gallery for The Market Urban Hotel

Exterior
Daily buffet breakfast for a fee
Hallway
Lobby sitting area
Triple Deluxe Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Gallery of the Academy of Florence
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(26 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

9.6 out of 10
Exceptional
(24 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room

Family Room

Family Room

9.4 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(37 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About the area

Florence

The Market Urban Hotel is centrally located in Florence, a 5-minute walk from Piazza di Santa Maria Novella and 9 minutes by foot from Gallery of the Academy of Florence. .This hotel is 0.6 mi (1 km) from Piazza della Signoria and 1.1 mi (1.8 km) from Pitti Palace.

What's nearby

  • Central Market - 2 min walk - 0.2 km
  • Piazza di Santa Maria Novella - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
  • Gallery of the Academy of Florence - 8 min walk - 0.7 km
  • Piazza del Duomo - 11 min walk - 1.0 km

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Livio - ‬1 min walk
  • ‪Impressione Chongqing - ‬2 min walk
  • ‪banana bar - ‬1 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬1 min walk

About this property

The Market Urban Hotel

The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1MZ9HXG5O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1013 reviews
Rating 8 - Good. 160 out of 1013 reviews
Rating 6 - Okay. 50 out of 1013 reviews
Rating 4 - Poor. 16 out of 1013 reviews
Rating 2 - Terrible. 8 out of 1013 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sandy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome. Giovanni was very helpful. Always pleasant made my stay great.
Stayed 3 nights in Feb 2026

4/10 Poor

jaehoon

Business traveller
Liked: Cleanliness, staff & service, amenities
During stay at this hotel I suffered severe headache due to four odors emanating swer pipe or toilets. It is essential that the hotel immediate action to resolve this issue for future guest.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anna Luiza

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, great location, friendly staff and lots of toiletries in the vanity kit that came in handy. Would recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kayvan, Richmond Hill

Liked: Cleanliness, amenities, property conditions & facilities
Room402 , stayed for 3 nights! didn’t find any issues. Strongly recommend this hotel and I will be back
Stayed 3 nights in Jan 2026

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed our stay at the Market Urban. The front desk staff was friendly and helpful. The rooms were very roomy and clean. The location is conveniently located near the train station and some great restaurants. We highly recommend this hotel!
Stayed 4 nights in Dec 2025

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely nice, very central hotel so it was easy to get around.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great places today. Convenient location. And amazingly helpful and delightful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jovanna, Carolina

Stayed 3 nights in Jan 2026

8/10 Good

Tarek

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful hotel! Just a stones throw away from Florence’s main station (Santa Maria Novella) and within easy walking distance to all of the main sites. My hotel room was impeccably clean, and very quiet. The decor was stylish, the bed was comfortable, although the Italians have the strange habit of a top sheet and a bottom sheet between the duvet (no actual duvet cover/bedspread that you can close on one side). The staff was incredibly friendly and helpful. Breakfast had a good, if not particularly wide selection. They did make cappuccinos that were fabulous. My one critique for the hotel is that the hot water was a little spotty and the hot breakfast options weren’t very warm. This is minor, and both issues were quickly resolved. If you’re looking for a charming, centrally located hotel in Florence, this is it!
Stayed 2 nights in Jan 2026

10/10 Excellent

Baba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay here you’ll love it. It’s clean, comfortable and the staff are extremely friendly and helpful. The breakfast was average to good. I’d say the only thing too improve about the breakfast would be the following: 1) The pastries and cakes could be more fresh. 2) The bacon and ham products were next to the scrambled eggs and cheeses, which means the scrambled eggs had the bacon smell and steam on it. And the serving cutlery may easily become cross contaminated with pork which might be a problem for those that don’t eat pork. Having said that, the service was excellent and they ask you each morning what coffee you’d like and they make it fresh from their espresso machine. We can confirm the coffees made were excellent; only on the first and second day it was more lukewarm but the following days they were hot and great.
Stayed 6 nights in Jan 2026

10/10 Excellent

Nabil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s location is perfect—just a 3-minute walk from the train station and a 5-minute walk from the historic center of Florence. The room is a bit small, but it is very clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely stay, large family room with 2 king beds and perfect location from the Duomo and several restaurants and only 2 blocks from the train station. Excellent customer service and very clean rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, clean, convenient location
Stayed 2 nights in Jan 2026

8/10 Good

James

Stayed 4 nights in Jan 2026

10/10 Excellent

Young

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff, amenities and clean room
Stayed 2 nights in Dec 2025

8/10 Good

Antonio

Stayed 5 nights in Dec 2025

6/10 Okay

Stephanie

Stayed 2 nights in Dec 2025

10/10 Excellent

Fausto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very nice staff and clean rooms! Highly recommended
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with the best staff! Very friendly and accommodating. Highly recommended.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jack

Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was very clean and the hosts was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Young

Staff members and
Stayed 2 nights in Dec 2025

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Staff were great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marko

Stayed 2 nights in Dec 2025