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Garden of the Gods Resort and Club

Photo gallery for Garden of the Gods Resort and Club

3 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Creator video
2 bars/lounges
42-inch flat-screen TV with cable channels, pay films
Exterior
Luxury
4.5 star property
9.4

Exceptional

Serene escape with breathtaking vistas

Magnificent setting with awe-inspiring views of The Garden of the Gods, this resort offers a serene escape. Indulge in spacious rooms, a large fitness centre, and several pools for a truly luxurious experience.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
3320 Mesa Rd, Colorado Springs, CO, 80904
  • Place, Garden of the Gods
    ‪1 min drive‬
  • Place, US Air Force Academy
    ‪12 min drive‬
  • Place, Pikes Peak
    ‪60 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪27 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds (Lodge)

Terrace/patio

Club Room, 2 Queen Beds (Lodge)

9.4 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Lodge, Deluxe - 1 King Bed)

Premium bedding, down duvets, in-room safe, desk

Club Suite, 1 King Bed (Lodge, Deluxe - 1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Lodge)

Club Room, 1 King Bed (Lodge)

Club Room, 1 King Bed (Lodge)

9.6 out of 10
Exceptional
(40 reviews)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lodge Master)

Suite, 1 King Bed (Lodge Master)

Suite, 1 King Bed (Lodge Master)

  • Mountain view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Cottage, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage Room - 2 Queens

Premium bedding, down duvets, in-room safe, desk

Cottage Room - 2 Queens

9.6 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible (Lodge)

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed, Accessible (Lodge)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Casita)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Casita)

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Casita)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Casita)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Cottage)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Cottage)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Cottage)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Cottage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Casita)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds (Casita)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms (Casita, 2 Kings)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Bedrooms (Casita, 2 Kings)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Bedrooms (Cottage, 2 Kings)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Bedrooms (Cottage, 2 Kings)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Bedrooms (Cottage, 2 Queens and 1 King)

Fridge, espresso maker, coffee/tea maker, electric kettle

Room, 2 Bedrooms (Cottage, 2 Queens and 1 King)

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 2 Bedrooms (Casita, 1 King 2 Queens)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Bedrooms (Casita, 1 King 2 Queens)

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 3 Bedrooms (Cottage, 2 Kings 2 Queens)

Premium bedding, down duvets, in-room safe, desk

Room, 3 Bedrooms (Cottage, 2 Kings 2 Queens)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 3 Bedrooms (Casita, 2 Kings 2 Queens)

Premium bedding, down duvets, in-room safe, desk

Room, 3 Bedrooms (Casita, 2 Kings 2 Queens)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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About the area

Colorado Springs

With a stay at Garden of the Gods Resort and Club in Colorado Springs (West Colorado Springs), you'll be a 3-minute drive from Garden of the Gods and 6 minutes from Colorado College. .This family-friendly hotel is 4.8 mi (7.7 km) from Pikes Peak Center and 5.2 mi (8.4 km) from University of Colorado-Colorado Springs.

What's nearby

  • Garden of the Gods - 1 min drive - 0.4 km
  • US Air Force Academy - 12 min drive - 14.3 km
  • Cheyenne Mountain Zoo - 20 min drive - 17.5 km
  • The Broadmoor Seven Falls - 22 min drive - 17.5 km
  • Pikes Peak - 60 min drive - 57.8 km

Getting around

  • Colorado Springs Airport (COS) - 23 min drive

Restaurants

  • ‪Fuzzy's Taco Shop - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Waffle House - ‬4 min drive
  • ‪IHOP - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Garden of the Gods Resort and Club

Garden of the Gods Resort and Club offers 117 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts and 4 indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 117 guestrooms featuring refrigerators and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor pools. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Grand View Dining Room, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Colorado Springs? This hotel has 8654 square feet (804 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Grand View Dining Room - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Kissing Camels Grille - Overlooking the golf course and garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Rocks Lounge - Overlooking the garden, this restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 to 35 for adults and USD 10 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grand View Dining Room
  • Kissing Camels Grille
  • The Rocks Lounge

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • 4 outdoor pickleball courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,654 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Built in 1951
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 6 to May 23:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay, plus a one-time cleaning fee of USD 200
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 35 for adults, and USD 10 to 25 for children
  • Airport shuttle fee: USD 75 per person (one-way)
  • Pet fee: USD 200 per accommodation, per stay plus USD 200 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To maintain a calming atmosphere, cell phone use is limited at the resort.
This property has an outdoor infinity pool for adults, open seasonally.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Lodge Garden Gods Club
Lodge Garden Gods Club Colorado Springs
Lodge Garden Gods Club Hotel
Lodge Garden Gods Club Hotel Colorado Springs
Garden Gods Club Resort Colorado Springs
Garden Gods Club Resort
Garden Gods Club Colorado Springs
Garden Gods Club
The Lodge At Garden Of Gods Club Colorado Springs Hotel
Garden of the Gods Club Resort
The Lodge at Garden of the Gods Club
Of The Gods Colorado Springs
Garden of the Gods Resort and Club Hotel
Garden of the Gods Resort and Club Colorado Springs
Garden of the Gods Resort and Club Hotel Colorado Springs

Garden of the Gods Resort and Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1001 reviews
Rating 8 - Good. 113 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, gorgeous view, highly recommend. Will be back!
Stayed 2 nights in Jan 2026

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Gorgeous views. Nice amenities like the gym.
Stayed 3 nights in Jan 2026

10/10 Excellent

Doris

Stayed 1 night in Jan 2026

4/10 Poor

GLENN G

Amenities and staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room came with a gas fireplace and it really heated up the room at night in single digit to negative weather. Hot water was always available.
Stayed 4 nights in Jan 2026

10/10 Excellent

Neel, Colorado springs

Stayed 5 nights in Jan 2026

10/10 Excellent

Akeem

Stayed 3 nights in Jan 2026

10/10 Excellent

Aaron, Breckenridge

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Amazing staff. Splurge for the view, it’s worth it
Stayed 1 night in Jan 2026

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this place exceeded every expectation we had. Took one star off because we had dinner and cocktails in the restaurant one night and took our martinis to our room. As we were leaving, the bartender followed us and demanded we leave the martini glasses. He transferred our drinks to a plastic cup—not nice. It was the end of the night and we could’ve brought back the glasses the next morning. Londyn was friendly and helpful and gave us recommendations of places to visit around the area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2026

8/10 Good

Nick

Travelled with family, Travelled with group
Liked: Cleanliness
Wasn’t the best value for the season. Pools were far away and closed. Overall it was fine.
Stayed 3 nights in Nov 2025

10/10 Excellent

Josie

Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 2 nights in Dec 2025

10/10 Excellent

Hannah Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service beyond breathtaking views very accommodating staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a wonderful stay at the Garden of the Gods Resort. The customer service is exceptional. Depending on what room you’re in the walk to and from the lobby can be lengthy but the entire resort is a beautiful place to explore.
Stayed 1 night in Jan 2026

10/10 Excellent

Bertha, Edinburg

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Everything about my stay was impressive. A major storm rolled in on my second night, and by morning fresh snow blanketed Garden of the Gods Park, creating a breathtaking view right from my room. Because I booked through Hotels.com, I received a room upgrade along with nightly expense credits, which was a wonderful bonus. The room itself was outstanding, with a spacious living area featuring a cozy fireplace and a luxurious bathroom complete with a huge soaking tub — perfect after a cold, snowy day. While I didn't catch the names of all the amazing staff, a few stood out. Ella was an exceptional host who checked in with me before, during, and after my stay, making sure I had everything I needed and that my Hotels.com benefits were fully applied. One evening, I enjoyed a fantastic dinner at one of the on-site restaurants, complete with stunning views of Garden of the Gods Park; Jodie was a warm, attentive, and genuinely friendly server who made the experience even better. At the spa, Erica provided a treatment that was both skilled and welcoming. From start to finish, this stay truly lived up to its name — it felt like a real resort experience in every sense.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yuliia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Everything was great from start to finish, and the views from our room were absolutely stunning. A special thank you to Sarah at the concierge desk, she truly went above and beyond to make our stay memorable with her exceptional service and attention to detail. We felt very well taken care of and can’t wait to come back again. Highly recommend!
Stayed 2 nights in Jan 2026

2/10 Terrible

David, Burlingame

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My wife booked us this trip and wanted to surprise me for my birthday, which was on Christmas Day.  I was super excited to stay here.  Upon arrival, the valet staff was polite.  We checked in, and we were happy to be here. Not knowing, my big surprise when I pulled back the bed covers.  A total of three stains were on the sheets.  We were disgusted by how a 4-star resort can make a mistake like this.  My wife was furious and wanted to leave. Instead, we walked back to the front desk to let them know, they said sorry and will change the sheets.  We came back to the room after our dinner at the Grand View (food was decent, presentation was not good, the food was sliding all over the plate before we received it). Our server was great, so we tipped 22%. We went back to our room.  Yes, the sheets were changed, but then they put another stained pillow on top of the clean sheets. We stayed 12/26-12/28 and have tried to call them and have their customer service liaison or GM reach out to us.  We have not heard any reply or feedback.  We will never return to a place that sells "WELLNESS" and makes us feel like we need to go get tested.  Your team needs to figure out what hospitality is.  Non was given, no manager reached out, and the experience is very unprofessional. No manager on site? Ridiculous!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

4/10 Poor

PRISCILLA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My rating dropped from what would have been a 5 to 2 due to the checkout employee. The room was spectacular. The check in staff (Philip) was wonderful. The restaurant food and staff was incredible. However at checkout, (young BOY whose name started with a C) was completely apathetic and downright indifferent to us. I specially went to buy a new robe and he brought me ( threw it on the counter) a torn used one claiming, “ it was the best one he could find” and tried to charge me much more than what was stated on the price sheet placed in the room. I waited nearly 35 min while he ignored us and as they looked for a “new one”while he treated us as if he was doing us a favor. He is in desperate need of etiquette training and proper respect!!!
Stayed 1 night in Dec 2025