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My husband and I stayed here for our honeymoon. The staff is wonderful and very attentive. Breakfast and lunch is very authentic Japanese cuisine, be aware if you have picky eaters or dietary restrictions. The rooms are clean and roomy with complimentary tea and snacks replaced every night. The only negative is the location, if you are traveling from another city be aware their shuttle is only for select times and if you miss that the only option is the city bus. The shuttle is offered to the station and back to the onsen everyday and they will ask what time from their choices works best for you. They are very prompt on time and do not enjoy you being late since food is made fresh for the time you selected, overall an amazing experience and would return if we returned to Kyoto.

If you are looking for a genuinely authentic and deeply immersive Japanese experience, look no further than this beautiful traditional Ryokan. While the inn is clearly old, it is immaculately maintained, showcasing a rich history without sacrificing comfort. The location is simply magical. Tucked away from the tourist hustle, the atmosphere is serene, quiet, and peaceful. We truly felt like we were staying in the forest. The property itself is a destination, featuring a gorgeous walking trail that leads along the river and a small path up to a lovely shrine—perfect for a morning hike. Visiting in October meant very few other tourists, making it feel like we had this pocket of nature all to ourselves. The staff are the heart of this place. They are not just excellent; they are caring and incredibly attentive. Their dedication to an excellent guest experience is evident in every detail. They even generously provided a complementary pickup from a local bus stop when we arrived and offer a convenient shuttle service to the Arashiyama Bamboo Forest and the train station for ongoing travel. Speaking of special touches, the complementary breakfast is a highlight—a beautifully presented and delicious cultural experience you won't forget. A special shout-out to Hiroko Hitomi, who runs this establishment. She truly embodies the spirit of Japanese hospitality, ensuring every guest feels genuinely welcome and special. We highly recommend this Ryokan for a peaceful and authentic stay.

Hotel itself is great but not much around

Excellent location Excellent staff Take care of any requests Convenint location to the major attractions in Arashiyama,

Impeccable cleanliness, great coffee bar, staff incredibly professional, large grocery/information center just across the parking lot. Nice and peaceful with really nice views of the mountains.

Such a lovely room with a beautiful restaurant in the hotel. Calm and peaceful with professional and thoughtful staff.