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Excellent place to stay, comfortable bed and very friendly and helpful staff. Great location only a short bus ride to the railway station and into the centre. Ticino ticket is available for free travel in the whole area! Brilliant hotel! Thanks, Jimmy and Gwyneth

Absolutely beautiful location

All of it!

Our stay was lovely. If you are planning to be in the Lake Como area, but would like to avoid the hustle and bustle of Bellagio/Varenna/Como, I highly recommend Filario in Lezzeno. It’s a quieter town, with ferry and bus access to get wherever you need to be on the lake. It’s also not a bad idea to spend the day at Filario itself. Lovely private beach, excellent included breakfast, and beautiful rooms with an unbeatable view. Highly recommend!

Amazing property!!!

The pool lounger system is the one major flaw here, and it needs fixing. Guests go out around breakfast, leave belongings on loungers, and effectively reserve them for the entire day - often while the loungers sit empty for hours. At peak times, this creates long queues, and you can expect to wait 1-2+ hours for a lounger (even though many sit empty) simply because others are hoarding spots. Management needs to enforce a clear time limit for unattended loungers and stop guests from “saving” chairs for friends or family who are not actually at the pool. The current setup is frustrating, unfair, and well below the standard of the rest of the hotel. Pool service also needs improvement. Food was delivered to the wrong guests several times, and some of our orders were incorrect. That said, we had an amazing stay overall. The rest of the property is excellent: restaurants and bars are lovely, the food and drinks are great, and the concierge, front desk, restaurant, and wider hotel staff were attentive, professional, and clearly experienced. This is a beautiful hotel with excellent service in most areas, but the pool operation is a serious weak point and should be addressed.