Family accommodation in Gangnam-gu

Good location

It was a mom and son trip to visit universities, see some family and reconnect with Seoul and Korea after experiencing loss. I had asked for a view of Namsam tower months earlier with no response and then asked again right before we arrived... I spent quite a bit on a twin suite so thought it could be considered, or at least communicated that it wasn't available - but nothing. I thought the hotel was amazing - good location, clean and we really liked our room but the communication was lacking so it hindered the experience. Also, I think as a Korean Canadian who is fluent in Korean, it's somewhat insulting to speak Korean to front desk staff and then be spoken to in English, as if my accent or level is not good enough - it's actually a bit insulting so that was another point that didn't make the experience very positive. I would consider coming back as the hotel itself is nice and well located, but I hope these items, however small they seem, can be improved.

Good location if you want to stay in Gangnam, Seoul.

1人旅で3泊しましたが、温泉もそれほど混まずゆっくりできました。夜鳴きそばやロビーの無料コーヒーなどもあり快適な滞在でした。スタッフも皆さんフレンドリーで完璧な日本語で案内してくれます。洗濯機が無料で使えるのもボーナスでした（乾燥機は別途有料) 一時的のようですが、空港行きバス乗り場もホテルの目の前で大変便利でした。確かに立地は坂の上にありますが、シンノンヒョン駅からホテルへの上り坂はそれほどキツく感じませんでした。オンジュ駅からのほうが下り坂で楽です。また韓国へ行く際は利用したいです。

Clean room, comfortable bed.

Excellent location