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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Outdoor dining
Fridge, microwave, coffee/tea maker
Seasonal outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking (Private Balcony)
The Wander Hotel, a Ramada by Wyndham
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,092 reviews
The price is NZ$128
includes taxes & fees
5 Jan - 6 Jan 2026
The Wander Hotel, a Ramada by Wyndham

About the area

Gatlinburg

With a stay at Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (Downtown Gatlinburg), you'll be within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. .This hotel is 0.3 mi (0.5 km) from Ole Smoky Moonshine Distillery and 0.3 mi (0.5 km) from Gatlinburg SkyPark.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 1 min walk - 0.2 km
  • Gatlinburg Convention Center - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.4 km
  • Gatlinburg SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms.
Guests are offered a complimentary buffet breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 257 out of 1008 reviews
Rating 8 - Good. 191 out of 1008 reviews
Rating 6 - Okay. 185 out of 1008 reviews
Rating 4 - Poor. 174 out of 1008 reviews
Rating 2 - Terrible. 201 out of 1008 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Stayed 6 nights in Sep 2025

10/10 Excellent

Holly

Stayed 3 nights in Sep 2025

10/10 Excellent

Connie

Stayed 2 nights in Sep 2025

6/10 Okay

Jody

Room was comfortable, but could use updating. Was good for sleeping and showering which is all we needed.
Stayed 2 nights in Sep 2025

4/10 Poor

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

kailah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and safe!
Stayed 2 nights in Aug 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property showing b its age, no elevators working, pool was heated to hot tub temps
Stayed 2 nights in Sep 2025

6/10 Okay

charles

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Samuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they gave us, it looked like house keeping forgot that they were suppose to finsh cleaning! All the bed linens were stripped, there was still trash from who ever was in it before. This wasnt right at check out time either this was at 2345. The second room they gave us the bed was broken on the head board end, so we ended up sleeping on the foot end scared to asknfor another room with what we had seen already, also the water in the shower took about 10 minutes just to get warm!
Stayed 4 nights in Sep 2025

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Judy

Travelled with partner
Liked: Amenities
The bears and clean room. The staff was nice. We had a great time there. I recommend it.
Stayed 6 nights in Aug 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Mary

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Dont stay here it was up on a hill that i walked c

Stayed 2 nights in Sep 2025

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was shabby and poorly maintained. The property has three separate buildings. The check-in lobby is in one building and one bedroom building is located across the parking lot at the bottom of a mountain. The second bedroom building is located at the top of that mountain. The two bedroom buildings are connected by an elevator, however the elevator is out of order. That required us to around the block and up an extremely steep driveway to get to our building. The floor of our room was very dirty, the vanity lights didn't work and there appeared to be black mold along the baseboard in the bathroom. I am amazed that Quality Inn allows this property to operate under their name.
Stayed 2 nights in Sep 2025

6/10 Okay

DIANA

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Floors (tile) were dirty. Needed mopping. Linens were clean room was alright other than more cleaning. Breakfast buffet was good and had many choices. Expedia price was NOT price I paid, even after pet fee. Should have been just over 500$ was over 600$. Was told double charged for parking-which was supposed to be included on Expedia price. Careful
Stayed 4 nights in Sep 2025

8/10 Good

jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recent stay

loved the room and the balcony loved sitting out there would return everyone very nice thank you
Stayed 4 nights in Sep 2025

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor in the room needed to be mopped, it was dirty. One light bulb was out and we asked to be replaced but it never got done. The elevators were out of order so I had our room moved to the ground. The free breakfast should go to at least 10am for breakfast. Other than that the stay was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were amazing in our room. Creekside made it so worthwhile hearing that sitting on our balcony.
Stayed 1 night in Sep 2025

10/10 Excellent

tara

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and perfect location. Pet friendly too!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Jeffery, Fort Wayne

Travelled with partner
Liked: Staff & service
Very convenient to downtown. Walking distance to everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tyler

Stayed 4 nights in Sep 2025

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
El elevator no funcionaba y la puerta del room no Servia tambien la del bancon.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

6/10 Okay

Christopher

Pet fee charged per day instead of a just a pet fee.
Stayed 2 nights in Jul 2025