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Hotel Cristal

3.0 star property

Photo gallery for Hotel Cristal

Front of property
Single Room
Lobby sitting area
Lobby
Daily buffet breakfast (CHF 19 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View map
4 Rue Pradier, Geneva, GE, 1200
  • City Center Shopping Area
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪17 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Hôtel International & Terminus

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 682 reviews
The price is NZ$390
includes taxes & fees
23 Sept - 24 Sept
Hôtel International & Terminus

About the area

Geneva

With a stay at Hotel Cristal in Geneva (Geneva City Centre), you'll be within a 5-minute drive of Jet d'Eau Fountain and United Nations European Headquarters. .This eco-certified hotel is 4.9 mi (7.9 km) from CERN and 14.9 mi (24 km) from Haut-Jura Regional Nature Park.

What's nearby

  • City Center Shopping Area - 8 min walk - 0.7 km
  • Rue du Rhône - 8 min walk - 0.7 km
  • Centre International de Conferences Geneve - 17 min walk - 1.4 km
  • Jet d'Eau Fountain - 17 min walk - 1.5 km
  • United Nations European Headquarters - 3 min drive - 2.1 km

Getting around

  • Geneva Station - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • ‪Les Brasseurs - ‬2 min walk
  • ‪Holy Cow! - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Café de Paris - ‬1 min walk
  • ‪Post'Café - ‬2 min walk

About this property

Hotel Cristal

Eco-certified hotel with a 24-hour front desk and a bar
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 78 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Hotel Cristal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 257 out of 712 reviews
Rating 8 - Good. 310 out of 712 reviews
Rating 6 - Okay. 113 out of 712 reviews
Rating 4 - Poor. 19 out of 712 reviews
Rating 2 - Terrible. 13 out of 712 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bhaskar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service from front desk manager was very good . There were few amenities missing and they were able to accomodate. Room is nice however the bed is too low and they are more like 2 twin beds instead of queen size beds for couple. There was some chemical cleaning smell in the room , so we had to open windows. There are glass doors and got to be cautious not to hurt yourself going to bathroom etc. Our overall stay was pleasant and central to all places, 5 minute walk to the train station , supermarket and restaurants
Stayed 1 night in Jun 2025

8/10 Good

Dilka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, Clean, and Comfortable

I stayed at Hotel Cristal while attending business conferences in Geneva, and it was a great choice for my trip. The hotel’s excellent central location, just a short walk from Gare Cornavin, made it incredibly convenient to get around the city. There are plenty of restaurants and shops nearby, which was perfect for quick meals and evening strolls after work. The hotel was very clean and well-maintained, something I truly appreciated during a busy schedule. While the room was a bit small, it was comfortable and quiet—ideal for resting at night after long conference days. A special mention goes to the friendly and helpful staff, who made my stay smooth and pleasant with their warm service. Overall, I would recommend Hotel Cristal to business travelers and tourists alike looking for a clean, centrally located hotel with great service in Geneva.
Stayed 6 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable and extremely well located It’s a no-frills, get the job done Hotel. Rooms are a bit small but very nice. Train station is seven minutes walking Great choice especially if you’re looking for a place to sleep before catching a train
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yandra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service and excellent location. However, the facilities are in urgent need of renovation.
Stayed 2 nights in Feb 2025

8/10 Good

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the many hotels surrounding the train station in Geneva. This one is modern and can be reached easily via an undergound passage to a pedestrian mall, something to consider if you have heavy bags. Very clean facility, comfortable but sparse rooms. Very good buffet breakfast. Efficient staff at the front desk. Walkable to the lake and area hotels and shops, even a walk across the bridge takes no more than 20 minutes. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station, nice place and well maintained. The checkout time is at 12 which is very convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was welcoming and helpful. Rooms were clean and comfortable. Very convenient location near the train station and walkable to Old Town and the lake. Buses were easy to navigate and a nice option to reach the United Nations.
Stayed 1 night in Mar 2025

10/10 Excellent

Min Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mahmoud, Riyadh

Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel Cristal set up their hotel info wrong online and as a result were over booking. Arrived at hotel and had no room, no record of us in their system, and they accused us of being at fault, until after they wasted an hour of our time admitted they'd been having more people than have rooms claim to have reservations lately. Were left with needing to find another room in the city over the holiday
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well rounded hotrl
Stayed 4 nights in Dec 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, well-maintained property at reasonable prices and located at a very convenient area near transportation and shopping.
Stayed 3 nights in Dec 2024

8/10 Good

Bremen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, the staff at the front desk is extremely friendly and always ready to solve any problem. My first visit to Geneva (17 years ago) was to this hotel and from then until now it has improved a lot. It no longer resembles that old, dirty and dark hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Yurii

Liked: Cleanliness, staff & service, property conditions & facilities
I may recommend staying in this hotel to my colleges
Stayed 4 nights in Oct 2024

6/10 Okay

Brittany

Served the purpose. Was close to everything and convenient.  The walls are quite thin so you will hear people in the hallways and next door.  Bathroom had an odd smell. Small but it works- no frills. Clean. Odd things with the structure and layout: The walls have a stone-like popcorn ceiling material. Gaps in workmanship and the gaps in the ceiling where the air comes in are odd and a bit unsettling. Key for room-with a weighted keychain- not a card. Safe in room. Tea bag and one instant coffee and a decaf instant coffee. One pillow. It's great if you're staying in the city and need to be close to everything. I'd stay again but nothing exceptional. Meets the need.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located right outside the central train station. Many restaurants close by. Rooms are basic but very clean. Bathroom also clean with shower only, good hot water. Front desk staff friendly and helpful. Convience store close by at the train station, small mini bar in hallway of each floor if you don't feel like walking. I have found hotels in Geneva can be quite expensive so this was a good value. My meetings were out by the airport but with free transport pass and one stop to the airport it was convenient and nice to be in the city center in the evening.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff and nice new clean room. Great location for me.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small and the bathroom was not very private. It was right as you came into the room with just colored glass separating the toilet and shower area.
Stayed 1 night in Sep 2024