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G Hotel Kelawai

5.0 star property

Photo gallery for G Hotel Kelawai

Outdoor pool, pool umbrellas, pool loungers
Property amenity
Interior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Air conditioning

Explore the area

Map
2 Persiaran Maktab, George Town, Penang, 10250
  • Gurney Plaza
    ‪1 min walk‬
  • Gurney Drive
    ‪7 min walk‬
  • KOMTAR
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Premier Room

Executive Premier Room

Executive Premier Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Ascott Gurney Penang

  • Pool
  • Pet-friendly
  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, (175)
The price is NZ$212
for 1 room
includes taxes & fees
19 May - 20 May
Ascott Gurney Penang

About the area

George Town

With a stay at G Hotel Kelawai, you'll be centrally located in George Town, steps from Gurney Plaza and 7 minutes by foot from Gurney Drive. .This luxury hotel is 3 mi (4.8 km) from KOMTAR and 5.1 mi (8.3 km) from Penang Hill.

What's nearby

  • Gurney Plaza - 1 min walk - 0.2 km
  • Gurney Paragon - 3 min walk - 0.3 km
  • Gurney Drive - 7 min walk - 0.6 km
  • Penang Adventist Hospital - 9 min walk - 0.8 km
  • KOMTAR - 5 min drive - 4.9 km

Getting around

  • Penang Sentral - 36 min drive
  • Penang Intl. Airport (PEN) - 32 min drive

Restaurants

  • ‪Gurney Food Hall - ‬3 min walk
  • ‪Flip Burger Gurney Paragon Mall - ‬4 min walk
  • ‪Dragon-i - ‬2 min walk
  • ‪Arashi Shabu Shabu - ‬3 min walk
  • ‪Baskin-Robbins - ‬3 min walk

About this property

G Hotel Kelawai

Luxury hotel with free parking connected to a shopping center in George Town
G Hotel Kelawai offers 208 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 208 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Spoon, a restaurant that specializes in Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Spoon - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.
2pm - This restaurant serves light fare only. Happy hour is offered.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee: MYR 34 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 2pm
  • Spoon

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for MYR 160.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 34 per person
  • Airport shuttle fee: MYR 85.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

G Hotel Kelawai Penang
G Hotel Kelawai
G Kelawai Penang
G Kelawai
G Hotel Kelawai Penang/George Town
G Hotel Kelawai George Town
G Kelawai George Town
G Hotel Kelawai Hotel
G Hotel Kelawai George Town
G Hotel Kelawai Hotel George Town

G Hotel Kelawai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, very poor food and beverage.

Hotel is great and house keeping very good. The food and beverage is quite poor for the build of the hotel. The menu is tiny and not great. The drinks are quite poor. Also the staff are not attentive. Theres entire cafes with just no one in attendance at all. It is quite bizarre and they are clearly losing a decent share of money from this. If you went up to me when I was at the pool and asked if I wanted anything I would have, even from the limited menu. The cafe downstairs has never got any staff. If thats the case then just delete the cafe. It is far worse to have a bad, zero service cafe than it is to have a non existent one. Whoever is in charge of the F&B at the hotel really is doing an exemptionally poor job. The rest of the hotel is great. From the door staff to the housekeeping. But the F&B is actually a wonderful example of how not to do something.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Good location, easy to get around . My usual go to hotel when in Penang
Stayed 2 nights in Jan 2025

10/10 Excellent

Wai kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

2/10 Terrible

H.D.

Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 6 nights in Jan 2025

10/10 Excellent

Amanpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2025

10/10 Excellent

Kumell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay, having visited many hotels in the past including Belmond - I can honestly say this was the best hotel experience I’ve ever had. The location is ideal for exploring Penang (just be mindful for traffic), the breakfast and dining options are amazing and the service and care from every member of staff is as incredible
Stayed 4 nights in Jan 2025

10/10 Excellent

Hui Leng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time stay at the hotel. Service is excellent as usual and my kids enjoy the breakfast buffet spread. However the towels are not as clean as the last round.
Stayed 4 nights in Dec 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff at great hotel

Amazing reception staff. Super helpful and friendly. Great team
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Stayed 2 nights in Dec 2024

10/10 Excellent

Wing Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shopping centre, so it's very convenient. Also, the staff are polite and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near to the main shopping malls Gurney Plaza and Gurney Paragon
Stayed 2 nights in Dec 2024

6/10 Okay

Troy Anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I booked this hotel because Expedia said it is a 5 star property. Nothing could be further from the truth. The room was average; certainly not luxurious. The linens were low grade cotton and the towels were thin and similar to something you’d find at Marriott Courtyard. The soap, lotion and shampoo were also low quality and were locked down. The bathtub and shower were across the room from each other so if you wanted to use soap in the tub you had to move back and forth, or dispense soap into a cup and carry to the tub. Genius. The gym was disgusting. Equipment was covered in recently deposited sweat. And while attendants occasionally showed up in the gym; none of them ever cleaned a thing. They’d attend to paperwork and then leave. Meanwhile the equipment and floor was dirty and there was hair everywhere. All 3 days. I paid separately for breakfast. It was ridiculous. I know oatmeal is not necessarily a fan favorite but it should never have the consistency of a pond or a lake. This place never got the memo. While there was the customary piles of bacon and an omelette station, the fruit was sparse. I couldn’t get a banana two of the three days during my stay. Watermelon came with the rind, for free. I take the blame for this mess too. I should have stayed at the Eastern and Oriental but it was substantially more, and again, Expedia told me this place is a 5 Star. My fault for believing this B.S. I am reminded that you get what you pay for.
Stayed 3 nights in Dec 2024

10/10 Excellent

husain bin daud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 5 nights in Dec 2024

10/10 Excellent

Leonie Ching Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

Leonie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2024

8/10 Good

CHEE HOW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2024

8/10 Good

Thomas, Laguna Niguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good 4 star hotel. Breakfast could be better but not bad. Room is large and well laid out.
Stayed 2 nights in Dec 2024

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and modern hotel. 5* level.

Amazing hotel - real 5* level. The location is little bit far from the old town, but the transportation in Malaysia like Grab is cheap and convenient. Really nice rooftop bar and pool with the views of the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious accommodation with great facilities

Hotel felt like it was relatively new, staff were very attentive and easy to chat to. Amazing pool on the roof, and gym was well equipped. The hotel is in between two large malls with loads of eating options, and travelling in taxis was really cheap compared to UK.
Rooftop pool
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 4 nights in Nov 2024

8/10 Good

Azizan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stay
Stayed 3 nights in Aug 2024