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The Prestige Hotel Penang

5.0 star property

Photo gallery for The Prestige Hotel Penang

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Property preview
Premier Deluxe
Breakfast, lunch, dinner served; Asian cuisine
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
8 Gat Lebuh Gereja, George Town, 10300
  • Place, Pinang Peranakan Mansion
    ‪1 min walk‬
  • Place, Raja Tun Uda Ferry Terminal
    ‪3 min walk‬
  • Place, Padang Kota Lama
    ‪5 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

9.2 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe

Premier Deluxe

Premier Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Trio

Deluxe Trio

Deluxe Trio

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Deluxe King

Minibar, in-room safe, desk, laptop workspace

Executive Deluxe King

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Originals King

Minibar, in-room safe, desk, laptop workspace

Originals King

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Originals Twin

Minibar, in-room safe, desk, laptop workspace

Originals Twin

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About the area

George Town

With a stay at The Prestige Hotel Penang in George Town (Downtown George Town), you'll be steps from Wonderfood Museum and 3 minutes by foot from Pinang Peranakan Mansion. .This luxury hotel is 0.3 mi (0.4 km) from Fort Cornwallis and 0.3 mi (0.5 km) from Padang Kota Lama.

What's nearby

  • Pinang Peranakan Mansion - 1 min walk - 0.0 km
  • Raja Tun Uda Ferry Terminal - 3 min walk - 0.3 km
  • Fort Cornwallis - 5 min walk - 0.5 km
  • Padang Kota Lama - 5 min walk - 0.5 km
  • Swettenham Pier Cruise Terminal - 7 min walk - 0.6 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Norm Micro Roastery - ‬2 min walk
  • ‪Hwa Pin Café 華賓 - ‬1 min walk
  • ‪Auntie Gaik Lean's Old School Eatery - ‬2 min walk
  • ‪The Glasshouse - ‬2 min walk
  • ‪Fuku Eatery & Dessert - ‬1 min walk

About this property

The Prestige Hotel Penang

Luxury hotel with a full-service spa and a fitness center
The Prestige Hotel Penang offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 162 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch, dinner, or brunch at The Glasshouse, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
TheReserve - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels

The Prestige Hotel Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 421 out of 564 reviews
Rating 8 - Good. 107 out of 564 reviews
Rating 6 - Okay. 24 out of 564 reviews
Rating 4 - Poor. 8 out of 564 reviews
Rating 2 - Terrible. 4 out of 564 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chong Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Stayed 4 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have already rated this hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Nadirah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and always putting up a smile. The security always assisted in opening the doors, even car doors! They have upgraded my stay and I was glad as it was a birthday trip for me. The room was clean and spotless, love everything about it. When I had grabfood delivered, receptionist even called to inform. Had a wonderful and great stay, most definitely will come again. P.S: I had left my neck pillow in the room, but i was already in the airport when i realised it. When i contacted the hotel via Expedia, their response was fast, and managed to arrange for it to be delivered it back home. Another thumbs up!
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location and very efficient and friendly staff. Beautiful looking hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Bhavik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, walking distance to all the great spots. Top luxury
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were courteous, the room was clean and comfortable, and the gym was a nice plus!
Stayed 2 nights in Aug 2025

10/10 Excellent

Genri

Liked: Cleanliness, staff & service, property conditions & facilities
good stay overall
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel n staff, but the bed could have been better if it was a bit more firm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, location and pool. No buildings blocking the pool so you get sunshine and a beautiful view. Luxurious room: carpet, separate tap for drinking water, mini fridge with drinks included and replenished daily. I highly recommended this hotel. Fahmi and Sunil were always in the lobby to help and welcome us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed a beautuful room and pool with a great view of the strait for for six nights. Our comfortable king bed, decor, safe drinking water and complementary drinks were much appreciated. We also appreciated the friendly manner and sensible advice from the staff at the lobby counter. Finally, our big thank you to the room housekeeping staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Niconette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free mini bar with restocking free. Great spa, close to many attractions, wonderful service. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing comfortable room. Love the goodies in the fridge, treats & nespresso in room. Staff was amazing & super friendly. This place was so great that I did not want to leave!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Friendly staff. Clean room. Excellent location near to cafe and good food. Nespresso is a treat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marnie

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with group

Not 5 star, great location

While our stay was comfortable, this hotel is not a 5 star hotel. The staff seem friendly but don’t really speak English so communication is difficult. While everything is clean, the finishes are worn and need a renovation. That being said the location is excellent for George Town
Stayed 4 nights in Jun 2025

10/10 Excellent

Meagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful hotel, loved the pool and the free mini bar in the room
Stayed 2 nights in Jun 2025

8/10 Good

Vozza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, The staffs are very friendly and helpful. room aircon is centralized. We cannot set the temperature and it is very cold in the night when sleeping as the blanket is quite thin. We need to wear extra clothing to sleep.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean
View from pool area
Hotel surroundings
View from pool area
Hotel surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Enjoyed the cold drinks in the fridge- nice touch. Gave us a late check out. The pool area is nice however some tiles fell off, might need a little upkeep.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shangjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3D2N stay at the Prestige Hotel was marvellous. The hotel is situated at the terminal ferry jetty, well located in George Town, away from the traffic hustling and bustling. Hospitality by the service crew was perfect as they were polite and professional. The hotel amenities were spectacular, well maintained and clean. A special shout out to the 3M filtered water tap which dispensed endless amount of clean, cool filtered water for us to beat the sweltering heat in Penang. Not forgetting the complimentary drinks in the bar and refrigerator too. Do head out to the swimming pool / deck for the amazing sunset too!
Stayed 2 nights in Apr 2025

6/10 Okay

Hiba

Stayed 2 nights in Apr 2025