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Hard Rock Hotel Penang

5.0 star property

Photo gallery for Hard Rock Hotel Penang

Balcony view
1 bedroom, minibar, in-room safe, desk
Beach/ocean view
Café
Couples treatment room(s), hot tub, body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

View map
Batu Ferringhi Beach, George Town, Penang, 11100
  • Ferringgi Beach
    ‪5 min walk‬
  • ESCAPE Adventureplay
    ‪9 min drive‬
  • Penang Hill
    ‪26 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪34 min drive‬

Room options

View all photos for Seaview Deluxe Room

1 bedroom, minibar, in-room safe, desk

Seaview Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Rock Royalty Seaview Deluxe

1 bedroom, minibar, in-room safe, desk

Rock Royalty Seaview Deluxe

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Poolview Deluxe Room

Poolview Deluxe Room

Poolview Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lagoon Deluxe Room

Lagoon Deluxe Room | View from room

Lagoon Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Roxity Kids Suite

Roxity Kids Suite

Roxity Kids Suite

  • 41 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View

Studio Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Deluxe Room

Hillview Deluxe Room

Hillview Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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  • Kids pool
  • Waterslide
  • Parking included
4.1 out of 5, Very good, 1,002 reviews
The price is NZ$182
includes taxes & fees
7 Oct - 8 Oct
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About the area

George Town

Located in George Town (Batu Ferringhi), Hard Rock Hotel Penang is within a 10-minute drive of Ferringgi Beach and Tropical Spice Garden. .This beach resort is within close proximity of ESCAPE Adventureplay and Penang National Park.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 5 min walk - 0.5 km
  • Batu Feringghi Night Market - 12 min walk - 1.1 km
  • ESCAPE Adventureplay - 9 min drive - 6.1 km
  • Gurney Plaza - 13 min drive - 12.6 km
  • Penang Hill - 26 min drive - 20.5 km

Getting around

  • Penang Sentral - 60 min drive
  • Penang Intl. Airport (PEN) - 58 min drive

Restaurants

  • ‪Ferringhi Garden - ‬8 min walk
  • ‪Hard Rock Cafe - ‬1 min walk
  • ‪Frandy Beach Bar - ‬8 min walk
  • ‪Pak Mid Cafe - ‬2 min walk
  • ‪Ferringhi Coffee Garden - ‬8 min walk

About this property

Hard Rock Hotel Penang

Luxury resort on the beach, with free water park
Hard Rock Hotel Penang offers 250 air-conditioned accommodations with minibars and safes. 50-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A health club and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 250 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a complimentary water park, and a health club. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Starz Diner, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Starz Diner - This restaurant specializes in Asian cuisine and serves breakfast and dinner. A children's menu is available.
Pizzeria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Hard Rock Cafe Penang - This café specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: MYR 70 for adults and MYR 35 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe Penang
  • Lobby Bar
  • Pizzeria
  • Starz Diner

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 5 2025 to October 10 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 188.8 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Rollaway bed fee: MYR 188.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Hard Rock Hotel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
Stayed 4 nights in May 2025

8/10 Good

Sung-June

Liked: Cleanliness, staff & service, property conditions & facilities
I had a ba
Stayed 2 nights in May 2025

10/10 Excellent

muhammad shahril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Stayed 3 nights in May 2025

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
Stayed 1 night in May 2025

10/10 Excellent

Andres

Liked: Cleanliness, property conditions & facilities, room comfort

Just perfect

It was just amazing, super comfortable, super relaxing and the staff are just gems, such a lucky hotel to have such an amazing group of people working for them
Stayed 3 nights in May 2025

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice modern hotel over looking the sea, was disappointed not to see clear blue sea as apparently they have removed a lot of sand in the sea and now its more murky so you don't know what's in the warer need to be careful of the jelly fish. The hotel reception staff were friendly smooth check in, nice room comfortable bed and good shower. Breakfast could get very busy, good selection to eat staff some days were too busy to greet you, around the pool at certain times of day you could hear the noise from children great for fanilues not so good for couples but some quiet sun bsthing areas to get away from it. The pool life guats was very good helped recommend thibgs to do Feetrah? Sorr
Stayed 6 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Neil Rose Calabucal

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing 3 days at Hard Rock Penang. Thank you to Ranoo at the reception for accommodating us and being helpful with our stay and requests. Also, thanks to Fritri the lifeguard, with whom we had great conversations during a rainy swimming day. -Neil and Regine
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Mona

Travelled with partner
Good hotel for a family but can’t call as resort
Stayed 3 nights in Jan 2025

2/10 Terrible

Dr rajinder singh

Stayed 1 night in Mar 2025

10/10 Excellent

Mohinder, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort, easy access and seamless check in. Room was ready when we arrived early and we asked and received a late checkout without any extra expense. Staff were knowledgeable, courteous and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Jameel

Stayed 1 night in Jan 2025

10/10 Excellent

Yee Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Barathi Tahsan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

chong shee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool.
Stayed 1 night in Sep 2024

8/10 Good

Po kiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For safety, Suggest fixing handrails in the bathroom and shower room Also provide plastic non slippery bath mat in the shower room
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 3 nights in Jul 2024

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hamzah

Travelled with partner
O
Stayed 2 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
Stayed 4 nights in Apr 2024

4/10 Poor

Mehdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Room comfort

Potentially could be better.

The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
Stayed 7 nights in Mar 2024

10/10 Excellent

seulki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024