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Royale Chulan Penang

4.0 star property

Photo gallery for Royale Chulan Penang

Royal Suite | Living room
Royal Suite
Lobby lounge
Penang Suite | Balcony
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
No 1 & 2 Pengkalan Weld, George Town, Penang, 10300
  • Place, Pinang Peranakan Mansion
    ‪3 min walk‬
  • Place, Fort Cornwallis
    ‪7 min walk‬
  • Place, Padang Kota Lama
    ‪9 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Triple

Junior Triple

Junior Triple

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Studio Room

Studio Room

Studio Room

  • Partial sea view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Living room

Family Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • Harbour view
  • 67 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 68 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

George Town

With a stay at Royale Chulan Penang, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. .This hotel is 3.7 mi (6 km) from Gurney Plaza and 5.6 mi (9 km) from Penang Hill.

What's nearby

  • Pinang Peranakan Mansion - 3 min walk - 0.3 km
  • Fort Cornwallis - 7 min walk - 0.6 km
  • Padang Kota Lama - 9 min walk - 0.8 km
  • Penang City Hall - 12 min walk - 1.1 km
  • Georgetown UNESCO Historic Site - 14 min walk - 1.2 km

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Norm Micro Roastery - ‬3 min walk
  • ‪The Glasshouse - ‬2 min walk
  • ‪Sora Penang - ‬5 min walk
  • ‪Astaka Jetty - ‬3 min walk
  • ‪ZUS Coffee - ‬4 min walk

About this property

Royale Chulan Penang

Royale Chulan Penang offers 179 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Stop by the hotel's restaurant, Sri Tanjung Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sri Tanjung Cafe - This restaurant serves breakfast, lunch, and dinner.
Tea Room - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MYR 5 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 67.20 for adults and MYR 56 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sri Tanjung Cafe
  • Tea Room

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 67.20 for adults and MYR 56 for children
  • Covered self parking fee: MYR 5 per stay
  • Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royale Bintang Penang Hotel
Royale Bintang Penang
The Royale Bintang Penang George Town
Royale Chulan Penang Hotel
The Royale Bintang Penang
Royale Chulan Penang Hotel George Town
Royale Chulan Penang George Town
Royale Chulan Penang Hotel
Royale Chulan Penang George Town
Royale Chulan Penang Hotel George Town

Royale Chulan Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room was comfortable but possibly a little cold. Breakfast was excellent
Stayed 4 nights in Feb 2026

8/10 Good

Tom

Liked: Cleanliness, amenities
Very busy hotel, big Chinese holiday. Breakfast was great, buffet but freshly made. Good location in UNESCO area.
Stayed 3 nights in Jan 2026

2/10 Terrible

Pretty

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service
Room quality - very bad. Aircon wasn’t working properly. Very old property Staff - very rude and unable to cater to good service levels Not kid friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Nice room, good location, helpful staff
Stayed 3 nights in Jan 2026

6/10 Okay

Sara

Liked: Property conditions & facilities
Great location but old building and needs upgrade. Room service not great, I would rate it 3.5
Stayed 3 nights in Jan 2026

8/10 Good

Peter

Stayed 3 nights in Jan 2026

10/10 Excellent

Nathalie, Gatineau

Stayed 1 night in Jan 2026

10/10 Excellent

Isaac Lorca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very friendly and welcoming staff
Stayed 10 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
All good.
Stayed 4 nights in Dec 2025

10/10 Excellent

louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent service and staff. Great location easy walk to everything. Good breakfast with lots of different choices. Pool was clean. Decoration was very festive and seemed good with families
Stayed 8 nights in Dec 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival I saw the scaffolding and workmen painting the exterior and thought oh no not again. Quite the opposite it was wonderful and ideally located
Stayed 4 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable and quiet room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Iggoni

Stayed 2 nights in Nov 2025

4/10 Poor

Lynn, Spring

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel. I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room. There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible. To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc. This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
Stayed 3 nights in Oct 2025

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service
Nice old building with nice features. Facilities were limited by the nature of the building and some of them were out of order. Great location to access old Georgetown
Stayed 4 nights in Sep 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, room comfort
AC worked well and room was pretty quiet. We did not have housekeeping every day. The day we did, we did not get wash cloths replaced and we had to ask for them.
Stayed 3 nights in Sep 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely staff. A bit dated perhaps but that's to be expected for an old hotel! Everything else was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for Georgetown

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Attentive staff. Top class venue. Best location.
Hotel
Very happy residents in the hotel lounge. What a fun hotel.
Stayed 3 nights in May 2025

6/10 Okay

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort

Average hotel in Georgetown Penang

The hotel entrance is quite hidden from the street and it was kind of hard to find. There’s a doorman who opens the door for hotel guests. Since we arrived early, we stored our luggage there so we can go sightseeing in the morning. The room was small but comfortable. The only complaint we have was the lack of bathroom supplies. The shower gel bottle was empty. There were no face towels and no vanity kit. The slippers provided were very flimsy and easily torn. We had to request for the bathroom supplies to be delivered to our room. The buffet breakfast was really good and the service was very efficient. I would choose a different hotel if I were to come back to Georgetown again since there are a lot of hotels to choose from.
Stayed 1 night in May 2025

8/10 Good

Richard Philip

Travelled with partner
Liked: Cleanliness
No bar
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at Royal Chulan. The only issue was that there is no alcohol sold on premises. This is not advised on any of the hotels information when booking which is a bit disappointing.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Business traveller
Liked: Amenities, property conditions & facilities
This is a great hotel in the heart of old Georgetown near the waterfront. Great facilities, good value and most importantly very helpful and friendly staff. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. There's a lot of history to it. The rooms are really nice, the staff is great, the breakfast is fantastic. Walking distance from the ferry terminal is nice too. I will definitely be back!
Stayed 3 nights in Mar 2025

6/10 Okay

Deveena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good. Breakfast could be better.
Stayed 2 nights in Mar 2025