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The Eliott Hotel is an excellent property, I have stayed there over ten times in 2026. The staff is extremely helpful and friendly. The only problem connected with my stay was I booked it on hotels.com. I have been a regular user of their website for booking for years, but will no longer use it, except to use up the dollars I earned from previous stays. When hotels.com does not have access, or rooms available at a particular hotel on the date specified by the user, hotels.com moves the user to a date in the future when their website has availability, even if it is days or weeks in the future. There is no specific message that hotels.com is changing your specifically desired date. I have suffered 2 times where a rez date was changed by hotels.com and paid for by me and they refused to fix it by issuing a refund. The worst part was the hotels.com on-line help chat, even when manned by a so-called "live agent." At the other end of the chat box might even be a real person, because each claims a unique name (most of which were not very familiar sounding). For one of these reservations where hotels.com independently decided to change my requested date of stay, I was connected to six different parties on the other end, each with a different name. I asked to be connected with a supervisor and was told one would call me within an hour, AND TO STAY OFF MY PHONE UNTIL HE CALLED. NOT TOTALLY UNEXPECTED, HOTELS.COM NEVER CALLED ME. Two hours of my life and a few hundred dollars lost!

Beautiful Properties great staff highly recommended

This is an excellent hotel with professional, warm and welcoming staff. It’s on a very busy, loud road but once inside you can’t hear a thing. The room was spotless and serviced every day. The breakfast was a fantastic full English plus fruit, muesli, cereal, yoghurt, pastries. Everything to suit everyone. It’s a 15 mins walk to casemates square, bit less to the marina. No taxi needed from the airport as the hotel actually over looks the runway. It’s a 10 mins walk to/from the airport. Daniel on reception was excellent. All staff couldn’t do enough to please us. We will definitely return.

The accommodation was very clean and comfortable. The room was spacious with good amenities provided in the room. The accommodation was in good proximity to the airport and town centre, with decent transport links by bus, e-scooter and walking. The check in process was unusual, with someone present to physically check you in during a 2 hour time window, however the instructions for an out of hours check in was clear and easy to follow.

Small but good enough for short stay , everything you need is there, good wi-fi

This was my second visit to this gem in Gibraltar. We stayed for 3 night over Easter, staying in a room with a terrace and views over the bay. I love the appearance of the hotel, the warm welcome, the location overlooking the Botanical Gardens, the swimming pool and the excellent food. The restaurant offered a wide choice of breakfast items, and a reasonably broad dinner menu. Unlike the last time I was here in 2014, the room safe was free to use - a big step forward. On arrival we noticed that the floor of our room felt gritty underfoot. Although we asked housekeeping to vacuum the floor the next time they were in, this didn’t happen. In every other way the housekeeping was good: replacing the towels, making the bed, etc. But the floor still felt like it needed a good vacuuming / mopping. Overall, I still love this hotel and plan to return in the near future.