2/10 Terrible
Charity S.
22 Jul 2025
Disliked: Cleanliness
Immediately upon arrival on Friday, we noted multiple issues with the condition of the property and promptly contacted the host. I provided documentation via text and submitted photographs of the problems. We requested to be moved to a different property due to the unsanitary and unsafe condition of the home, and were told that a local representative would reach out to us if an alternative location became available. Unfortunately, we received no further communication or resolution during our stay.The issues with the property were numerous and unacceptable, including but not limited to:The overall property was filthy, with trash and clutter stuffed in closets and corners.Dirty underwear and shorts were found shoved into a closet.Of the three bathrooms, only one shower was operational.Two of the three toilets ran constantly and required manual intervention to refill and flush.The hot tub was filthy, with an exposed filter and unclean water.Several appliances did not function, including lights with inoperable switches.None of the TVs connected to the internet or functioned properly.The backyard was hazardous—grass was overgrown, and chemicals were left out on the porch, posing a safety risk.This experience was not only disappointing but also distressing, especially considering the cost of the rental and the expectation of a clean, safe, and fully functioning space for our vacation. The condition of this property falls far below any acceptable stan
Charity S.
Stayed 3 nights in Jul 2025
