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My wife and I stayed at the property for 3 nights for a little honeymoon. I messaged to ask the property to let them know we had just been married and asked if they could recommend any nearby activities twice… I was ignored and they didn’t even mention it when we were there. The staff were nice and the room was reasonably clean but unfortunately there were a lot of issues. We could not use data from our room as we had no signal and the wifi in the room would drop every few minutes so streaming anything or working was impossible. The bathroom was a little rusted and very dated and our toilet flush was broken when we arrived. The restaurant food was disappointing and we didn’t eat there again after the first night. The pool was a main selling point for us and whilst it is very nice, I had to try 10 different lockers in the changing room to find one without a broken lock. I asked another customer if I was crazy as nothing would work and he said that’s just how it is. Unfortunately it was mostly disappointing and we wouldn’t stay again.

Great price and location

Stayed here for two nights and were impressed with the room, the friendly staff and how easy it is to get into Chester in 10 minutes. My wife used the pool each morning and said it was lovely & clean, we didn't bother with breakfast so can't really comment on the food. We visited the bar in the evenings where there was a great atmosphere and the service was excellent. We would definitely stay here again.

Great location and our room had a balcony with loungers and a table which was a lovely surprise. But the best thing about the hotel was the staff who were so welcoming and knowledgeable about the hotel and local area. Although the cooked breakfast was also fantastic.

Challenging hotel. Rooms needs a refurbished Chef can make scrambled but cannot make an omelette !! Very limited restaurant menu Pool needs a big clean

The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great. Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato