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Life Hotel Portal

3.0 star property

Photo gallery for Life Hotel Portal

Front of property
Free daily buffet breakfast
Deluxe Triple Room
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
R. Serrana, 235 – Planalto, Gramado, RS, 95670-000
  • Place, Black Lake Park
    ‪9 min walk‬
  • Place, Mini Mundo
    ‪17 min walk‬
  • Place, Gramado Covered Street
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪66 min drive‬

Room options

View all photos for Room with Heating

Minibar, free WiFi

Room with Heating

  • 26 sq m
  • Sleeps 2

View all photos for Single Room with Heating

Minibar, free WiFi

Single Room with Heating

  • 22 sq m
  • Sleeps 1

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Room with Heating

Minibar, free WiFi

Room with Heating

  • 17 sq m
  • Sleeps 3

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Front of property
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includes taxes & fees
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About the area

Gramado

With a stay at Life Hotel Portal in Gramado (Tirol), you'll be within a 5-minute drive of Gramado Covered Street and Perfume Museum. .This hotel is 0.5 mi (0.8 km) from Gramado Gateway and 0.8 mi (1.4 km) from Joaquina Rita Bier Lake.

What's nearby

  • Gramado Gateway - 1 min walk - 0.0 km
  • Black Lake Park - 9 min walk - 0.8 km
  • Mini Mundo - 17 min walk - 1.5 km
  • Gramado Central Avenue - 3 min drive - 2.3 km
  • Gramado Covered Street - 3 min drive - 2.6 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Galeto Itália - ‬15 min walk
  • ‪Château Allemand - ‬10 min walk
  • ‪Sopas da Serra - ‬10 min walk
  • ‪Miroh! Chocolate Makes - ‬3 min drive
  • ‪Restaurante Sabor Da Nonna - ‬11 min walk

About this property

Life Hotel Portal

Life Hotel Portal offers 37 air-conditioned accommodations with minibars and complimentary toiletries. LCD televisions come with satellite channels.

Bathrooms include showers. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 37 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Encantos Portal

Encantos Portal Gramado

Encantos Portal Hotel

Encantos Portal Hotel Gramado

Encantos Portal Hotel Gramado, Brazil

Encantos Portal Hotel

Life Hotel Portal Hotel

Life Hotel Portal Gramado

Life Hotel Portal Hotel Gramado

Life Hotel Portal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 158 out of 323 reviews
Rating 8 - Good. 96 out of 323 reviews
Rating 6 - Okay. 42 out of 323 reviews
Rating 4 - Poor. 20 out of 323 reviews
Rating 2 - Terrible. 7 out of 323 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Asad

Stayed 2 nights in Apr 2024

10/10 Excellent

taflemer, Elkins Park, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just outside Gramado

We enjoyed this hotel because we did not pay for extras that we would not use. The rooms are clean. WIFI is included and easy to use. The included breakfast is typical for Brazil and most enjoyable. The hotel staff are very helpful, friendly and efficient. I compare this to a smaller version of a USA Hampton Inn or Holiday Inn Express with a Brazilian flare.

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, amenities
Tudo péssimo. O hotel estava com falta de água. Inclusive sem papel higiênico no banheiro. Em setembro outro parente foi, relatou que também faltou água, mas eu acreditava que as coisas já tinham sido normalizadas. Eram 4 di´´arias, ficamos apenas 1, péssimo, pior experiência possível.
Stayed 4 nights in Feb 2026

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Café, localização e custo benefício!
Stayed 2 nights in Feb 2026

6/10 Okay

Natália

Disliked: Cleanliness, property conditions & facilities, room comfort
Café da manhã era excepcional. Porém nós coloram em um quarto onde não pegava sinal de telefone, muito menos o Wi-Fi do hotel. Os cobertores tinham cheiro de mofo.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Bem em frente ao pórtico de Gramado, com acesso relativamente rápido ao centro. Nova direção empenhada em melhorar as condições do hotel. Ficaria lá novamente com certeza
Stayed 1 night in Dec 2025

4/10 Poor

Luis carlos

Liked: Cleanliness, staff & service
Os funcionários foram simpáticos e solicitos mas hotel tem muitos pontos a melhorar: • wifi não funcionou direito durante toda a estadia e como o sinal de rede tim e péssimo ficamos sem internet. • no meio da estadia o sina de tv tbm falhou entao nao tive uma boa experiência
Stayed 6 nights in Dec 2025

2/10 Terrible

Fabio

Não foi possível ficarmos no hotel. Estivemos no hotel pela manhã, antes do check-in, para verificar se estava tudo ok com a reserva e se poderíamos antecipar o check-in. A recepcionista nos informou que havia um problema na limpeza dos quartos devido à falta de pessoal e que o check-in só seria liberado após as 15h. Porém, 15 min após sairmos do hotel, recebemos um contato da recepção nos informando que o hotel não tinha mais vagas e que seríamos realocados para outro hotel da rede. Esse outro hotel ficava distante do que havíamos reservado, e perdemos um bom tempo até que a comunicação entre os hotéis fosse estabelecida e pudéssemos finalmente fazer o check-in. O segundo hotel era mais barato, mas não recebemos o valor da diferença. No segundo hotel, o estacionamento era pago, então a estadia ficou mais cara.
Stayed 1 night in Nov 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrível
Stayed 3 nights in Nov 2025

8/10 Good

Amélia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixou a desejar no estacionamento e na qualidade do colchao funcionarios muito educados e prestativos
Stayed 3 nights in Oct 2025

8/10 Good

POLYANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é muito bom! Café da manhã bem feito, bom atendimento, sempre deixavam novas toalhas, chuveiro quente (o que é bem importante no frio) e camas bem confortáveis! Meu único ponto mesmo é no banheiro do nosso quarto que na maioria das vezes molhava o chão quando tomávamos banho.
Stayed 5 nights in Oct 2025

10/10 Excellent

RONIVAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Gabriela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Myrtes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rafael

Stayed 4 nights in Aug 2025

6/10 Okay

Diana Elena

Travelled with family

Análise real

Aparentemente limpo, cheiro deve ser da mobília velha, pia do banheiro a água da torneira inunda o balcão e o chão, o acento do vaso é ruim. Houve um acidente externo que rompeu o cano de água ( isso não foi responsabilidade do hotel), mas faltou água no fim da tarde do dia 06/09, ficamos sem água pra qualquer coisa, banho só no dia 07/09. Ainda que nós chegamos no hotel fim do dia apenas para dormir. Pra nós o hotel foi tipo passagem, seria terrível se tivesse que ficar ali algum tempo ocioso. O café da manhã não é lá essas coisas. Minha análise é que precisa uma reforma nas instalações desde a recepção até a mobília. O preço pago pelo ofertado foi caro, teria conseguido melhor com certeza, e Com certeza não voltaremos.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

THALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

EDILSON

Stayed 1 night in Aug 2025

10/10 Excellent

WASHINGTON LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem impecável

Experiência fascinante e agradável a hospedagem
Stayed 3 nights in Aug 2025

10/10 Excellent

Rogério

Stayed 2 nights in Aug 2025

10/10 Excellent

Adenilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025