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Hotel Murano

4.5 star property

Photo gallery for Hotel Murano

Front of property – evening/night
Interior detail
Lobby
Golf
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1320 Broadway Plaza, Tacoma, WA, 98402
  • Place, Greater Tacoma Convention and Trade Center
    ‪3 min walk‬
  • Place, Pantages Theater
    ‪7 min walk‬
  • Place, Museum of Glass
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Accessible

View from room

Deluxe Room, 2 Double Beds, Accessible

8.6 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(19 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll In Shower)

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll In Shower)

  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Double Beds (Patron Club Two Double)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Double Beds (Patron Club Two Double)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed (Corner King)

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed (Corner King)

7.4 out of 10
Good
(10 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Patron Club King Suite)

Superior Suite, 1 King Bed (Patron Club King Suite)

Superior Suite, 1 King Bed (Patron Club King Suite)

  • 102 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | View from room

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(83 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(116 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Tacoma

With a stay at Hotel Murano, you'll be centrally located in Tacoma, steps from Greater Tacoma Convention and Trade Center and within a 10-minute walk of Pantages Theater. .This luxury hotel is 0.8 mi (1.3 km) from Museum of Glass and 1 mi (1.5 km) from Tacoma Art Museum.

What's nearby

  • Greater Tacoma Convention and Trade Center - 3 min walk - 0.3 km
  • University of Washington Tacoma - 4 min walk - 0.4 km
  • Pantages Theater - 7 min walk - 0.7 km
  • Museum of Glass - 10 min walk - 0.9 km
  • Tacoma Dome - 2 min drive - 2.7 km

Getting around

  • Convention Center Station - 3 min walk
  • Union Station - 9 min walk
  • Seattle-Tacoma International Airport (SEA) - 29 min drive

Restaurants

  • ‪Ebony & Ivory Coffee - ‬1 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪The Camp Bar - ‬5 min walk
  • ‪Steel Creek Tacoma - ‬3 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Hotel Murano

Luxury hotel with a 24-hour fitness center and a 24-hour business center
Hotel Murano offers 319 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 319 individually furnished guestrooms, featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, a fireplace in the lobby, and discounted use of a nearby fitness facility.
Satisfy your appetite at Bite, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon.
Bite - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
BAR960 - This lobby lounge serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BAR960
  • Bite

Things to do

  • 24-hour gym

Family friendly

  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 25.00 per person
  • Self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Murano Provenance Hotel
Hotel Murano Provenance Hotel Tacoma
Murano Provenance
Murano Provenance Tacoma
Hotel Murano Tacoma
Hotel Murano
Murano Tacoma
Murano Hotel Tacoma
Hotel Murano a Provenance Hotel
Hotel Murano Hotel
Hotel Murano Tacoma
Hotel Murano Hotel Tacoma

Hotel Murano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1642 out of 2760 reviews
Rating 8 - Good. 521 out of 2760 reviews
Rating 6 - Okay. 319 out of 2760 reviews
Rating 4 - Poor. 142 out of 2760 reviews
Rating 2 - Terrible. 136 out of 2760 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with Friendly staff and lots of beautiful glass Sculptures and art.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views - wonderful service - loved the art work all over and a great old fashion :)
Stayed 2 nights in Sep 2025

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. I would have liked a microwave in the room, though.
Stayed 2 nights in Sep 2025

6/10 Okay

Regan

Stayed 1 night in Sep 2025

10/10 Excellent

jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Sep 2025

10/10 Excellent

Madisynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Maxie

Stayed 5 nights in Sep 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool architecture.
Stayed 2 nights in Sep 2025

2/10 Terrible

Hollie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Toxic smells

To be fair the hotel is supposedly going to be going through a renovation. This is good because everything was very outdated, in the room. Also noticed a bad musty, mildew smell in rooms (tried 3 rooms to find one that wasn’t). the a/c air filter has probably never been changed as every time I turned it on the smell that came out if it was pretty offensive. Perhaps the worst thing about the hotel was the artificial and toxic cologne smells in the lobby, elevators etc making it impossible to enjoy the communal areas or eat at the restaurant. It reminded me of the days of stepping into an Abercrombie & Fitch store. Totally overpowering smell that made you want to run for the hills. I feel bad for the hotel staff. Whatever they’re piping through their air vents is completely toxic, and bad for their health.
Stayed 3 nights in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, room comfort
Check in was easy. Parking is very expensive. I didn't see that listed in the description. $28 for one night. The room is fine. Nothing special. Kind of old and dingy. Bed is nice and comfortable. Stained carpet. Stained shower. No water bottles in room. Outdated furnishings. Kind of surprising after seeing how nice the lobby and other facilities are
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Really had a boring bad room. For the price it did not synch up. The wood ont eh desk looked like a college dorm room. The bar downstairs was nice, but there is no rooftop bar overlooking the bay. I could hear street noise in my 5th floor room. I would not give them another chance.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Bartender Adam was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

RANDALL S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Sep 2025

6/10 Okay

Tori

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is beautiful when you walk into the lobby. There's a gorgeous bar that is never attended. No, one serves you at all. They don't have a spa or a pool, and all the rooms literally look like they are the same ones from 1980 when they built the hotel. There's water spots everywhere. The bed is lumpy. Most of the things in the room don't work. I had to be switched to another room. Because my phone and my AC didn't work.
Stayed 2 nights in Sep 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and spacious bedroom
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually left the hotel and did not stay the night. A combination of a very peculiar smell pervasive not only in the common spaces and our room. The room was tiny, smelly and ill equipped -There was very little lighting in the room and a TV that had perhaps been hit - leaving 10s of vertical lines so that didn't even provide a distraction. My card was charged for incidentals- but there was nothing to purchase in the room- but given the clientele in the common spaces it was probably more like a damage deposit. I travel to Tacoma at least weekly to see my grandchild and was thinking I could stop commuting if this was comfortable. Nope. And as a gold member of Expedia I expected better. When I went to the front desk to let the clerk know we weren't staying she shrugged her shoulders and didn't ask anything about why And there were signs on the lower doors saying they would be locked at night and to walk to the front- but they weren't ever locked. Not great in a neighborhood experiencing people with mental illness close by- heartbreaking. I knew I would lose the night's rental fee- I assume I will not be charged for incidentals but haven't received the promised email with my folio/receipt But the condition of the hotel combined with a lack of customer service is just inexcusable. We stayed because of the Art connection but I also know the Marriott is down the street and provides a much more consistent customer service experience - disappointing
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to Tacoma area.
Stayed 1 night in Sep 2025

10/10 Excellent

Kitsa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Megan, San Jose

Travelled with family
Liked: Amenities
Very nice staff, wonderful accommodations!
Stayed 1 night in Sep 2025