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Best Western Executive Inn & Suites

2.5 star property

Photo gallery for Best Western Executive Inn & Suites

Lobby
Free daily continental breakfast
Iron/ironing board, WiFi, bed sheets
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Place, Metro Health Community Clinic
    ‪4 min drive‬
  • Place, Downtown Market
    ‪5 min drive‬
  • Place, Van Andel Arena
    ‪5 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(41 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(33 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.0 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Grand Rapids

With a stay at Best Western Executive Inn & Suites in Grand Rapids, you'll be within a 5-minute drive of Van Andel Arena and Metro Health Community Clinic. .This hotel is 3 mi (4.9 km) from Methadone Clinic and 3.2 mi (5.2 km) from Vander Veen's Dutch Store.

What's nearby

  • Metro Health Community Clinic - 4 min drive - 3.6 km
  • Downtown Market - 5 min drive - 7.5 km
  • Craig's Cruisers - 5 min drive - 8.1 km
  • Grand Valley State University - Pew Campus - 5 min drive - 8.5 km
  • Van Andel Arena - 5 min drive - 8.2 km

Getting around

  • Grand Rapids Station - 5 min drive
  • Gerald R. Ford International Airport (GRR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Subway - ‬18 min walk
  • ‪Beltline Bar - ‬10 min walk
  • ‪Supermercado Mexico Division - ‬2 min drive
  • ‪Villa Pizza No 1 - ‬9 min walk

About this property

Best Western Executive Inn & Suites

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here fairly frequently when I need an early start at work, because it is the nicest place close to my shop. My biggest complaint is the shower heads are VERY HIGH UP and I (5' 5") can't reach it to adjust the angle or the spray. The beds are also fairly hard, which is a slight discomfort for my arthritic limbs, and the breakfast is limited, but it is a good stay for the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had everything I needed and was comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Business traveller
Liked: Staff & service
I wasn’t expecting a luxury hotel but this hotel wasn’t really even what I would expect from a Best Western. Coffee was awful, there was no cream, my bathroom door didn’t close right, my room stank and I had no hot water in my shower one morning. There was no one at the desk when I went to check out at 7:30 in the morning to notify of these issues. Not just that there was no one there but the lights were off.
Stayed 2 nights in Sep 2025

6/10 Okay

Rafael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon check in, the front desk staff was nice and all of my interactions with them during my stay went well. Now unfortunately my room had multiple dirty sheets in it, in the bed and pull out bed. The floor had old debris that needed to be vaccumed, the bathroom tiles were loose and sticking up off the floor, the shower did not drain properly, during my 3 night stay my towels and toiletries were only changed once. I was on the second floor and the elevator call button did not work so I would have to go back to the first floor and ride it up to the second to get my luggage out on the dolly. Needless to say I did not have a good experience and would not recommend moving forward.
Stayed 3 nights in Sep 2025

8/10 Good

Ashley

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Friendly staff!
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Stayed 2 nights in Sep 2025

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Full breakfast. Good people
Stayed 1 night in Sep 2025

6/10 Okay

Meredith

Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Aged and dirty bathroom fixtures and utilities. Electrical didn't work - so the TV, a/c, lights, etc. did not work and calling the front desk for immediate assistance was like pullig teeth
Stayed 1 night in Aug 2025

8/10 Good

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Wanicka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2025

8/10 Good

Harold

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sadeeque

Stayed 1 night in Aug 2025

8/10 Good

JORDAN

Stayed 1 night in Aug 2025

10/10 Excellent

Jack, Cadillac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and excellent breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Lam, Rosharon

Stayed 1 night in Aug 2025

6/10 Okay

Rogelio

Liked: Staff & service
Stayed 5 nights in Aug 2025

8/10 Good

Anthony

Disliked: Staff & service
The area wasn't what I thought it was when I booked it
Stayed 4 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The urine in the entryway definitely made us feel unsafe
Stayed 1 night in Jul 2025

6/10 Okay

Jane

Stayed 1 night in Jul 2025