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Best Western Executive Inn & Suites

2.5 star property

Photo gallery for Best Western Executive Inn & Suites

Lobby
Exterior
Reception
Indoor pool
1 bedroom, iron/ironing board, WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • John Ball Zoo
    ‪9 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Grand Rapids

With a stay at Best Western Executive Inn & Suites in Grand Rapids, you'll be a 5-minute drive from Van Andel Arena and 6 minutes from DeVos Performance Hall. .This hotel is 5.4 mi (8.7 km) from John Ball Zoo and 10.2 mi (16.4 km) from Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • Downtown Market - 5 min drive - 7.1 km
  • Van Andel Arena - 6 min drive - 7.8 km
  • DeVos Performance Hall - 7 min drive - 9.2 km
  • DeVos Place Convention Center - 7 min drive - 9.2 km
  • John Ball Zoo - 9 min drive - 9.6 km

Getting around

  • Grand Rapids Station - 5 min drive
  • Gerald R. Ford International Airport (GRR) - 16 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Tacos El Cuñado - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Beltline Bar - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Best Western Executive Inn & Suites

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 378 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

mai youa

Stayed 1 night in Mar 2025

6/10 Okay

Emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They has no syrup and oj was out:(
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sony

Stayed 1 night in Feb 2025

8/10 Good

Milica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little worn around the edges but overall verry good and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations! Our room was spotless! The staff was extremely kind and accommodating. It was close to the highway so we were able to get to our events easily. The surrounding area was a little sketchy but the hotel felt safe.
Stayed 2 nights in Feb 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable and very nice for tge money quiet and clean great stay
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

SUBHASHINI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Customer service

It was good, grt customer service!
Stayed 2 nights in Feb 2025

6/10 Okay

Ben

Liked: Staff & service
Friendly. Missing shampoo and other items.
Stayed 1 night in Feb 2025

8/10 Good

scott

Stayed 4 nights in Feb 2025

6/10 Okay

Hannah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The stay was nice. Unfortunately the room we stayed in had a bit of water damage for the room above, and the ceiling was leaking into our room. The bathtub drain broke off but the staff attended to the drain quickly, the noise from the surrounding area was very noticeable but that is not an issue the hotel chain can control. The elevator was broken and we were in the third floor. Not a place I would recommend to friends or family visiting from out of town. If you are looking for a place close to downtown or for convenience it’s not bad.
Stayed 2 nights in Feb 2025

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 122- toilets not cleaned pee stains. Night stands had finger prints. Carpet not vacuumed. 1 towel had huge yellow stain. Staff replied that custodians are old and things just got missed. Hole in bedroom door. Bathroom door handle not working properly. Jet tub only has 2 jets working. Carpet coming up around jet tub tile. DISGUSTING! BETTER!
Stayed 1 night in Feb 2025

8/10 Good

Summer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Jan 2025

8/10 Good

Annette

Business traveller
Liked: Staff & service, room comfort

snowy

was a cold stay...pool was cold, hot water took forever to warm up, sidewalk was never shoveled or salted and neither was the parking lot.
Stayed 1 night in Jan 2025

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities

Hotel seems old and rundown

Hotel has seen better days. Room was clean but rundown. The filter on the heater in the bedroom kept coming off, the faucets were lose. Small TV for the size of the room and just worn down. Then we didn't have hot water in the morning and had to wait for the heaters to catch up so we could shower before checkout.
Stayed 1 night in Jan 2025

2/10 Terrible

Idalmira

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator didn’t work

6/10 Okay

Rene

Stayed 1 night in Jan 2025

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was okay. But when I told the guy behind the desk there was no hot water, he seemed to assume the average customer would think about the relationship between the floor and how long it takes for the hot water to reach the higher floors. No dude, they don't. When the average customer wants to take a hot shower, they don't think about that. My advice, to avoid bad reviews, tell customers to let the water run if they are on higher floors. It's that simple.
Stayed 1 night in Jan 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Room was clean. Food was good and brought out more when it was getting low. Only negative was it had snowed and the parking lot was not cleaned til next day. Would definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
I just checked in. Heat was off. Par for the course for budget hotels. This hotel is in the realm of not being a low cost budget hotel. Heat set at 60.
Stayed 1 night in Dec 2024

4/10 Poor

Denise

Disliked: Cleanliness, room comfort

Stink. Stank. Stunk.

Best Western usually delivers. Not this time. Cold lobby (employee in her full on winter coat), smelled like an angry skunk or just plain marijuana. Sink backed up and had dead gnats in it. Bathtub ran all the time. Closing the curtains was ridiculous. Bummer choice of hotels.
Stayed 1 night in Dec 2024