ibis London Thurrock M25

3.0 star property

Photo gallery for ibis London Thurrock M25

Exterior
Exterior
Restaurant
Bar (on property)
1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Lakeside Shopping Centre
    ‪3 min drive‬
  • Bluewater Shopping Centre
    ‪6 min drive‬
  • Orchard Theatre
    ‪6 min drive‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

Double Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

7.4 out of 10
Good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Grays

Located in Grays, ibis London Thurrock M25 is in the business district, a 3-minute drive from Lakeside Shopping Centre and 11 minutes from Orchard Theatre. .This hotel is 7.5 mi (12 km) from Bluewater Shopping Centre and 8.5 mi (13.6 km) from Victoria Road Stadium.

What's nearby

  • Lakeside Shopping Centre - 3 min drive - 2.4 km
  • Bluewater Shopping Centre - 6 min drive - 5.0 km
  • Orchard Theatre - 6 min drive - 6.5 km
  • Darent Valley Hospital - 7 min drive - 6.6 km
  • Brands Hatch Circuit - 16 min drive - 21.0 km

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Shampaan Balti House - ‬15 min walk
  • ‪Nando's - ‬3 min drive

About this property

ibis London Thurrock M25

Hotel with a restaurant, near Lakeside Shopping Centre
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 168 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
You can enjoy a meal at the restaurant serving the guests of ibis London Thurrock M25, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Languages

Chinese (Mandarin), Czech, English, French, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nabeel

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
Property looks new and renovated in pictures of lobby and outside building but room are old and too small. For 1 night stay is fine but anything longer is not good idea. More good properties are available in same area much nearer to shopping mall
Stayed 8 nights in Apr 2025

4/10 Poor

Justine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco Tiler Ltd

Stayed 1 night in Apr 2025

6/10 Okay

Charlotte

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The check in ladies were lovely checking in.. they had a tasty dinner/ breakfast menu,, they do Uber drivers here,, they were able to store you luggage,, the the guests seemed nice, never been to an ibis before, so was excited. The check in staff did come across a bit snobby and hostile.. the security boy.. left me carrying my luggage when he could see it was heavy, the room looked like a storage unit/ hostal& unsanitary, they try to charge you £25.00 for brekkie& didn't offer more modern rooms that theve now built
Stayed 1 night in Apr 2025

2/10 Terrible

Yang

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
I stay here often. Never have any complaints apart from the price of a pint. 😂
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco Tiler Ltd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very shabby property in need of updating. Staff were all very nice, but the room was badly in need of renovation. Probably the hardest mattress/pillow combination I’ve ever slept on; like lying in the road with your head on the kerb.
Stayed 2 nights in Apr 2025

10/10 Excellent

ABDUL

Great service great customer service all great
Stayed 1 night in Apr 2025

2/10 Terrible

Riyya

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot, they don’t respond and it’s dirty
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very comfortable bed. Nice bathroom. Very friendly, courteous, helpful staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

8/10 Good

Yogeswara

Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerally ok

Overall ok Very friendly staff room basic but comfortable, bed good but drains in bathroom smelt!
Stayed 1 night in Mar 2025

10/10 Excellent

Afolabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service

Mixed experience but nice staff

Showered leaked, food cold at breakfast and aircon noisy. Otherwise friendly staff and clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Izuch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ABDUL

Very good
Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

GANESH

Stayed 1 night in Mar 2025