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Victoria Jungfrau Grand Hotel & Spa

5.0 star property

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Lobby
Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Interior

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Höheweg 41, Interlaken, BE, 3800
  • Hoeheweg
    ‪2 min walk‬
  • Interlaken Casino
    ‪5 min walk‬
  • Mystery Rooms
    ‪9 min walk‬
  • Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Nescens Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Nescens Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

TV

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite

Superior Junior Suite

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite

Premium Suite | Property amenity

Premium Suite

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite

Tower Suite | Living area

Tower Suite

  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Duplex Suite

Superior Duplex Suite

Superior Duplex Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Duplex Suite

Balcony view

Deluxe Duplex Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Grand Hotel Beau Rivage Interlaken

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (176)
The price is NZ$1,033
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Grand Hotel Beau Rivage Interlaken

About the area

Interlaken

A stay at Victoria Jungfrau Grand Hotel & Spa places you in the heart of Interlaken, within a 10-minute drive of Lake Thun and Lake Brienz. .This family-friendly hotel is 10.1 mi (16.2 km) from Trummelbach Falls and 17.7 mi (28.6 km) from First Station.

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 5 min walk - 0.4 km
  • Alpine Garden - 8 min walk - 0.7 km
  • Mystery Rooms - 9 min walk - 0.8 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Funky Chocolate Club Switzerland - ‬3 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Winter wonderland with 3 restaurants
Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Interlaken hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and an indoor tennis court. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nescens has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 216 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy Italian cuisine at Sapori, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Interlaken? This hotel has 6641 square feet (617 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Sapori - This restaurant specializes in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie - This brasserie serves dinner only. Open select days.
Radius - by Stefan Beer - This fine-dining restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Fee for in-room wireless internet: CHF 0 per stay (rates may vary)
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 379 out of 484 reviews
Rating 8 - Good. 69 out of 484 reviews
Rating 6 - Okay. 25 out of 484 reviews
Rating 4 - Poor. 7 out of 484 reviews
Rating 2 - Terrible. 4 out of 484 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dandi

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

neeraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 2 nights in Apr 2025

10/10 Excellent

gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My all time favorite hotel

I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

cristiani

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect service, ultimate luxury

Perfect service, ultimate luxury
Stayed 2 nights in Feb 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Impressive spa
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday dream

Perfect stay for holidays pretty expensive but beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

lama

Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Jan 2025

8/10 Good

Allyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant property with exceptional staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved this hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

jeffrey, tampa

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and great service
Stayed 1 night in Oct 2024

10/10 Excellent

Usman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around! The venue is stunning
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ramsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location. Staff was very attentive and professional.
Stayed 2 nights in Oct 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
Stayed 5 nights in Sep 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Weimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Stayed 2 nights in Jul 2024