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Hotel Casa Veranda

3.5 star property

Photo gallery for Hotel Casa Veranda

Exterior
Junior Suites, 2 Double Beds
Lobby
Balcony view
Master Suite, 2 Double Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • Kitchen
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Embassy of Mexico in Guatemala
    ‪8 min walk‬
  • Oakland Mall
    ‪13 min walk‬
  • La Aurora Zoo
    ‪14 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed

Master Suite 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1432)
The price is NZ$195
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Wyndham Garden Guatemala City

About the area

Guatemala City

With a stay at Hotel Casa Veranda, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and within a 10-minute walk of Embassy of Mexico in Guatemala. .This hotel is 1.1 mi (1.8 km) from Oakland Mall and 1.7 mi (2.7 km) from Torre del Reformador.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 13 min walk - 1.1 km
  • La Aurora Zoo - 14 min walk - 1.2 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Tgi Friday's Avia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Casa Veranda

Hotel with a restaurant, steps from Avenida La Reforma
Hotel Casa Veranda offers 90 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, facials, and manicures and pedicures.
Make yourself at home in one of the 90 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Treat yourself with massages and facials. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at La Pergola, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
La Pergola - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 23 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Deborrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable older Hotel. Enjoyed my stay.
Stayed 1 night in Mar 2025

6/10 Okay

Luis

Business traveller
Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Doris

Stayed 1 night in Jan 2025

10/10 Excellent

Roberto Diego Chivalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Hotel staff is friendly and very helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Shailesh

Stayed 2 nights in Feb 2025

10/10 Excellent

Deivis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Dennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

It was amazing I loved the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

JUAN, Zebulon

Travelled with family
Liked: Cleanliness, staff & service, amenities
there were cockroach in our room
Stayed 3 nights in Jan 2025

8/10 Good

ELVIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, spacious, safe and friendly staff, I would recommend this place,I would go back again..
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Stayed 1 night in Jan 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy to walk to many restaurants in the area. Easy to get an uber or taxy, and most of all the staff. Very very friendly staff. Laundry service, and ATM services inside the hotel area, also a breakfast buffet and a restaurant that has many food options within the hotel and a bar. The room has a separate living room with a kitchen. I always have a great experience. This would be my third long stay while visiting Guatemala 🇬🇹 ❤️
Stayed 2 nights in Feb 2025

10/10 Excellent

Bismarck

Stayed 1 night in Jan 2025

4/10 Poor

Jeff

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laura

Business traveller, Travelled with group
They are amazing here just make sure you take a picture of your out going laundry. I really think they are very nice . Monica is excellent cleaning the room very nice house keepers always friendly
Stayed 14 nights in Jan 2025

6/10 Okay

Viking

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025