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Schlosshotel Hellenstein

Photo gallery for Schlosshotel Hellenstein

Sauna, steam room
Bar (on property)
Bar (on property)
Sauna, steam room
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Hugo-Rupf-Platz 2, Heidenheim an der Brenz, BW, 89522
  • Place, Hellenstein Castle
    ‪2 min walk‬
  • Place, Voith-Arena
    ‪10 min walk‬
  • Place, Wildlife Park Eichert
    ‪11 min walk‬

Room options

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About the area

Heidenheim an der Brenz

Schlosshotel Hellenstein is centrally located in Heidenheim an der Brenz, a 3-minute walk from Hellenstein Castle and 10 minutes by foot from Wildlife Park Eichert. .This family-friendly hotel is 7.7 mi (12.4 km) from Steiff Museum and 8.8 mi (14.2 km) from Charlotte Cave.

What's nearby

  • Congress Centrum Heidenheim - 2 min walk - 0.2 km
  • Hellenstein Castle - 2 min walk - 0.2 km
  • Voith-Arena - 10 min walk - 0.8 km
  • Wildlife Park Eichert - 11 min walk - 1.0 km
  • Brenzpark - 17 min walk - 1.5 km

Getting around

  • Heidenheim Station - 16 min walk
  • Stuttgart Airport (STR) - 83 min drive

Restaurants

  • ‪Alter Hut - ‬10 min walk
  • ‪Schlosshotel Bar - ‬1 min walk
  • ‪Gesellschaftsgarten - ‬12 min walk
  • ‪Jimmy Changa - ‬11 min walk
  • ‪Melange Heidenheim - ‬10 min walk

About this property

Schlosshotel Hellenstein

Schlosshotel Hellenstein offers 115 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 37-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Heidenheim an der Brenz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 115 guestrooms featuring minibars and plasma televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy Regional cuisine at Schlossrestaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Schlossrestaurant - This restaurant specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Brasserie - This brasserie specializes in Regional cuisine and serves breakfast and brunch. Open daily.
Lounge Bar - This bar specializes in Regional cuisine and serves light fare only. Open daily.
Terrasse und Biergarten - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Parking on site (EUR 8 per night)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Brasserie
  • Lounge Bar
  • Schlossrestaurant
  • Terrasse und Biergarten

Things to do

  • 24-hour gym
  • Full-service spa
  • Hiking/biking trails
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 16

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Up to 30 lbs per pet

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30 per day

Cribs (infant beds) are available for EUR 20 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Self parking fee: EUR 8 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Schlosshotel Park Consul Heidenheim Hotel

Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz

Schlosshotel Hellenstein Hotel

Schlosshotel Park Consul Heidenheim

Schlosshotel Hellenstein Heidenheim an der Brenz

Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

Schlosshotel Hellenstein Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 350 out of 539 reviews
Rating 8 - Good. 151 out of 539 reviews
Rating 6 - Okay. 32 out of 539 reviews
Rating 4 - Poor. 2 out of 539 reviews
Rating 2 - Terrible. 4 out of 539 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice room
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have the opportunity to visit the restaurant for breakfast so cannot comment on the menu / items offered. The parking was very safe. I have stayed at this hotel many times over the years and remain satisfied with the quality and service. I did not comment on the “eco” question because frankly I find that question out of line to be asking guests / travelers. If you as a business choose to waste money, effort and time chasing such items, you should be aware that it is entirely on you as a business and not something you are doing for your guests and not something you should request input.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2025

6/10 Okay

Waseem Shafi

Business traveller
Disliked: Amenities
Good
Stayed 6 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, luxury property conveniently located in Heidenheim
Stayed 3 nights in Aug 2025

10/10 Excellent

David, Bath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jul 2025

10/10 Excellent

KAMEALYA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Princess near the castle!

Amazing, great view, good parking, clean and wonderful breakfast
Stayed 2 nights in Mar 2025

8/10 Good

Marc, Charleston Ssv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Average!

Gave us the room by the Main Street. Every 5 mins or so there was an ambulance. It was disturbing. Woke me up few times in the morning. Avoid getting a room on street side. Otherwise has better view & quite! The shower couldn’t maintain hot water. Every few seconds it’ll get cold & then back to warm!
Stayed 1 night in Mar 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

We had an amazing time in this beautiful hotel. All perfect - location, service and services.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Stayed 1 night in Nov 2024

2/10 Terrible

Graeme

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked in and was told I couldn’t have my friends in to use the bar/restaurant and was told I had to leave the reception area. No reason given but this is not how you treat your guests. I will never stay here again and feel absolutely robbed of having to pay to stay here after this treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Charleston Ssv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Travelled with family
The property is conveniently located and everything in the room worked well. The breakfast was not of the quality that we were used to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on our way home from Italy, nice hotel, nice view of the castle, good food and friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Claudia, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Everything was clean. Breakfast buffet was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernicy

Stayed 1 night in Mar 2024

10/10 Excellent

HOSEOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Hotel was great. People at the reception desk and the bartender were outstanding. I will definitely stay here again when I come back to Heidenheim.
Stayed 1 night in Mar 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dining no complains
Stayed 1 night in Mar 2023

8/10 Good

Willi

Travelled with family
Beautiful location. Breakfast was excellent!: one of the best! Nobody came to clean the room for three days. We have to call every day to have the receptionist deliver towels for three of us but no one collected the used towels for three nights we spent there. The used towels were piling up on the bathroom floor. . The carpet could use replacement. The shower drain did not work well. Staff were very friendly though.
Stayed 3 nights in Oct 2022

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean building and property. Good breakfast and nice staff. Some stains on carpets in hallways on 2nd floor. The curtains had a large tear on the left panel. Did not seem to be as high quality as several years ago when it was a Best Western property. Good parking with electric car charging. Poor weather did not allow us to sit outside for the views of the city and Castle.
Stayed 3 nights in Sep 2022