4/10 Poor
Sarah
Travelled with family
21 Dec 2025
Beautiful hotel. hotel was quiet which was great for a good night sleep. Room was clean and Beds were comfy. breakfast was brilliant. Huge Variety available to suit everyone. booked for 3 people and for a steep price of 272 euro for one night and my thoughts overall are quite disappointing. Photos of the room were obviously mis leading (1 double, 1 single in photo) as only 2 single beds in the room when we arrived. 2 bottles of water, 2 dressing gowns. 2 of everything. Room not prepared for 3. Roll out bed arrived after a quick call to reception. One dressing gown was stained in makeup so unable to use. Vending machine empty on our floor so had to go to the shop for more water. Decided to dine out in city centre and take the car. Upon arrival back to hotel, car park was full and we got stuck waiting at the barrier for some time. Went to the bar for a drink and to relax and couldn’t find anyone to serve us a cocktail. We were told “there was an event happening and all bar staff were busy trying to accommodate the guests who were present at the event” Had to settle for a more “simple” drink that was “quick” to prepare. This Was probably the most disappointing thing of all during our stay. That service is absolutely unacceptable no matter how much someone pays for a room. Left the bar after the 1 drink and called it a night. Although a beautiful looking hotel with a scenic view of the lake, The cons do out weigh the pros and I definitely would not be returning again.
Sarah
Stayed 1 night in Dec 2025
