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Aparthotel

Synergy Broadbeach

4.5 star property

Photo gallery for Synergy Broadbeach

Property grounds
Flat-screen TV
Lobby sitting area
Front of property – evening/night
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Dryer
  • Washer
  • Pool
  • Gym
  • Barbecue grill

Explore the area

View map
2729 Gold Coast Highway, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for 1 Bedroom

Flat-screen TV

1 Bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Hinterland

Terrace/patio

2 Bedroom Hinterland

  • 87 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Ocean View

View from room

1 Bedroom Ocean View

  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms, Ocean View

Full-sized fridge, microwave, oven, stovetop

Superior Apartment, 2 Bedrooms, Ocean View

  • 105 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Hinterland

Flat-screen TV

1 Bedroom Hinterland

  • 49 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room dining

2 Bedroom Apartment

  • 90 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

In-room safe, individually decorated, individually furnished

3 Bedroom Apartment

  • 140 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

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About the area

Gold Coast

With a stay at Synergy Broadbeach in Gold Coast (Broadbeach), you'll be a 3-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast. .This luxury aparthotel is 0.7 mi (1.1 km) from Pacific Fair Shopping Centre and 2.2 mi (3.6 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.2 km
  • The Oasis - 5 min walk - 0.5 km
  • The Star Gold Coast - 7 min walk - 0.6 km
  • Pacific Fair Shopping Centre - 12 min walk - 1.1 km
  • Cavill Avenue - 4 min drive - 3.5 km

Getting around

  • Broadbeach South Light Rail Station - 12 min walk
  • Varsity Lakes Station - 17 min drive
  • Coolangatta Airport (OOL) - 35 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cha Cha - ‬4 min walk
  • ‪Boonchu Thai - ‬4 min walk
  • ‪Subway - ‬2 min walk

About this property

Synergy Broadbeach

Luxury aparthotel with a fitness center and an outdoor pool
Synergy Broadbeach offers 65 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 65 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided on request.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 65 units
  • Built in 2015
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.
A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Synergy Broadbeach Apartment
Synergy Broadbeach
Synergy Broadbeach Aparthotel
Synergy Broadbeach Broadbeach
Synergy Broadbeach Aparthotel Broadbeach

Reviews

Synergy Broadbeach Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 596 out of 1115 reviews
Rating 8 - Good. 386 out of 1115 reviews
Rating 6 - Okay. 85 out of 1115 reviews
Rating 4 - Poor. 26 out of 1115 reviews
Rating 2 - Terrible. 22 out of 1115 reviews

Reviews

10/10 Excellent

Kerrie Maree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great area close to shopping, restaurants and beach
Stayed 4 nights in Sep 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

amy

Stayed 9 nights in Jun 2025

6/10 Okay

Tracey

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, fantastic security and comfy bed
Stayed 7 nights in Jun 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very central easy walk to everything. We requested and paid for an apartment with a view which we got and the view was exceptional.
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was spacious, clean with everything you needed. We had easy access to restaurants, shopping and public transport.
Stayed 3 nights in May 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely views of Broadbeach and the Main Street of restaurants from superior ocean view apartment on the 15th floor. We were amazed at the huge windows from the lounge and bedrooms in which we could see right past Surfers Paradise. I loved lying in bed in the morning and watching the waves roll in from the ocean. Found the entrance area tricky to negotiate with my car as there was very little room to park in the turning bay in order pick up the keys initially. Once we had the fob key which opened the garage, there were no further issues. Great heated pool and spa ideal for our Winter getaway. Overall a lovely place to stay.
Stayed 3 nights in May 2025

6/10 Okay

Amelia

Business traveller
Liked: Cleanliness, room comfort
My sunglasses went missing from the room which was entered without my consent. I find it rude to have belongings go missing even if they are replaceable. The same thing happened at the Hilton it saddens and disturbs me that hotels.com would have such a reputable name yet hotel staff would tarnish the business with such an inncedent.
Stayed 5 nights in May 2025

8/10 Good

Geoffrey

Business traveller, Travelled with partner
Liked: Amenities
Pros = Excellent views, easily accessible via Airtrain from Brisbane and then the G Tram, excellent sized spacious apartment, very handy to street dining areas, supermarkets and shopping etc. Cons = Dated room interior, very worn-out, tired couch furniture which wasn't particularly clean. Unit was definitely in need of refurbishment after 10 year's of rental use. On windy days being up on the 13th floor the wind literally whistles through the entrance door, needed to put a towel at the bottom of the door to stop the noise! Would stay again as the pros for us outweigh the cons.
Stayed 4 nights in May 2025

10/10 Excellent

David

Great price
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
I liked that my conference was literally across the road so easy close access
Stayed 3 nights in May 2025

8/10 Good

Sarah-Jane Maree, Goulburn

Stayed 3 nights in May 2025

6/10 Okay

samara

Business traveller
Liked: Cleanliness, property conditions & facilities
Very annoyed in terms of receiving messages of how I need to make myself available in their office hours to provide ID documentation and credit card.I have to come out of my course to fulfill that otherwise I would be locked out.Also a number of reminders telling me that I would be charged extra if I don’t clean up the dishes or throw the rubbish away.It wasn’t like I was attending a course or having a holiday.
Stayed 5 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpfull staff. Great location
Stayed 7 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort

Blues on Broadbeach weekend

I was so pleased with my last minute booking. The area was perfect for the Blues On Broadbeach event. So close to so many stages, but far enough away to enjoy our peaceful room. Generous sized apartment's with large deck area. Staff were happy and accommodating. We will definitely be back.
Stayed 3 nights in May 2025

10/10 Excellent

John

Stayed 3 nights in May 2025

8/10 Good

Mary-Anne

Liked: Cleanliness

Comfort was minimal

I was disappointed that the advertised king bed in the master bedroom was actually 2 single beds put together. The mattresses were very uncomfortable and did not have a good sleep at all. On the 2nd night got up and slept on the lounge. Spoke to reception the next morning and they said bedding was done that way in case the requirement was 2 single beds. They sent housekeeping up and they had 2 put 2 mattress toppers on to try and make it more comfortable. It was better but not great. Also blinds in the main bedroom are broken and dont close properly, therefore too much light. Reception were very helpful but a week of sleeping in that bed was so uncomfortable. The lounge was very dirty and it seriously needs a good clean. The dryer did not have a setting knob control which i let reception know about when i checked out. The room on the 24th floor apartment 132 itself had a nice view but was definitely missing comfort.
Stayed 7 nights in May 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walk to restaurants, cafes, grocery store, beach etc. Good room layout, clean. 35min on bus from Coolangatta airport with stop just down the road - super easy. The only thing I would comment on is we were in room 88, so I assumed it was on 8th floor but the key fob would not let us up lift to 8th floor. After much fluffing around and a call to office (we arrived after reception was closed) realised we were on the 18th floor, and so could use fob to access floor. (Yes - it was written on the key tag, but I was with my 2 boys and didn't think I needed instructions to use a lift) ha ha.
Stayed 3 nights in May 2025

8/10 Good

Jessica

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved: Amazing view of the beach, washing facilities, kitchen, large spaces, salt water pool was a delight, staff we met were friendly and happy to store our luggage after check out, kid friendly, price was good. Didn't Love: beds were so hard to sleep on - very hard, no pillow options - all low and soft, no washing liquid, reception had very limited hours, spa was broken first few days of our stay.
Stayed 9 nights in May 2025

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location if you have no vehicle. Close to shops, dining & walking distance to the beach. Directly across from the tram & Convention Centre. Room was tidy, provided everything including washing machine & dryer. A few stains visible on the lounges & carpet. Could do with a steam clean. Otherwise I enjoyed my stay.
Stayed 3 nights in May 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcoming staff. Lovely pool. Opposite convention centre. Easy walk to beach and shops
Stayed 7 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Great set up, service and location
Stayed 4 nights in May 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Synergy had everything needed for a comfortable stay
Stayed 7 nights in May 2025

10/10 Excellent

Garth

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 3 nights in May 2025