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Comfort Hotel Hakodate

3.0 star property

Photo gallery for Comfort Hotel Hakodate

Lobby
Free daily buffet breakfast
Room, 2 Single Beds, Non Smoking
Exterior
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
16-3 Wakamatsu-cho, Hakodate, Hokkaido, 040-0063
  • Place, Hakodate Morning Market
    ‪1 min walk‬
  • Place, Ekini Fish Market
    ‪3 min walk‬
  • Place, Hakodate City Hall
    ‪5 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Hakodate

With a stay at Comfort Hotel Hakodate, you'll be centrally located in Hakodate, within a 10-minute drive of Fort Goryokaku and Yunokawa Onsen. .This hotel is 0.3 mi (0.4 km) from Hakodate Morning Market and 0.3 mi (0.4 km) from Hakodate Miraikan.

What's nearby

  • Hakodate Morning Market - 1 min walk - 0.2 km
  • Ekini Fish Market - 3 min walk - 0.3 km
  • Hakodate City Hall - 5 min walk - 0.4 km
  • Kanemori Red Brick Warehouse - 15 min walk - 1.3 km
  • Hakodate Ropeway - 4 min drive - 2.1 km

Getting around

  • Hakodateekimae Station - 1 min walk
  • Hakodate Station - 2 min walk
  • Hakodate Airport (HKD) - 25 min drive

Restaurants

  • ‪根室花まる - ‬1 min walk
  • ‪はこだて塩らーめん しなの - ‬2 min walk
  • ‪函館麺屋 ゆうみん - ‬2 min walk
  • ‪珈琲焙煎工房函館美鈴大門店 - ‬3 min walk
  • ‪函館麺屋四代目 - ‬2 min walk

About this property

Comfort Hotel Hakodate

Comfort Hotel Hakodate offers 139 accommodations with coffee/tea makers and slippers. Televisions come with cable channels and pay movies. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Hakodate hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 139 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 5:30 AM to 9:30 AM.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 5:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 550 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Check-out

Check-out before 10 AM

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 1100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 550 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hakodate

Comfort Hotel Hakodate

Hakodate Comfort Hotel

Hotel Hakodate

Comfort Inn Hakodate

Comfort Hotel Hakodate Hotel

Comfort Hotel Hakodate Hakodate

Comfort Hotel Hakodate Hotel Hakodate

Comfort Hotel Hakodate Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 361 reviews
Rating 8 - Good. 179 out of 361 reviews
Rating 6 - Okay. 44 out of 361 reviews
Rating 4 - Poor. 3 out of 361 reviews
Rating 2 - Terrible. 4 out of 361 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our brief stay at the Comfort Hotel Hakodate. Stafff was friendly and professional. Rooms and property were clean and safe. Location very convenient. Prices reasonable.
Stayed 1 night in Feb 2026

10/10 Excellent

Phoomchanok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Kornchai

Liked: Cleanliness, amenities, property conditions & facilities
Good room, good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Janelle

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a short walk from Hakodate station. The staff were friendly and the breakfast had good variety. The downside is that we found the mattress to be on the hard side which made for a less comfortable night's sleep. Would also be great if an extra pillow was provided. The pillow that was provided did not provide much cushion/support. The room itself was spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

Roxane, Box Elder

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful receiving our luggage we had shipped to the hotel and then helping us carry them to the taxi that they called for us.
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The twin bedroom was spacious, clean and well kept, it was very affordable too. Thumbs up for the breakfast spread, it was delicious! The hotel staffs were friendly and attentive, wonderful management! I felt comfortable during my stay at comfort hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Stayed 2 nights in May 2025

10/10 Excellent

Jessica Cassandra

Travelled with partner
Liked: Cleanliness, staff & service
Stayed for one night as a stopover between Hokkaido and Tokyo. I had a corner twin room on the top floor, which was very spacious and quiet. The location is excellent—easy access to everything. I didn’t need to take any transportation during my stay and was able to walk everywhere, even as far as Motomachi. You can even see the JR station from the top floor hallway window. Perfect for a short, convenient stay in Hakodate.
Stayed 1 night in May 2025

10/10 Excellent

Keiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Mr.Tr

Business traveller
Liked: Cleanliness
It seems this place is downgrading their service standards due to budget cuts or sometime else. You get what you pay for.
Stayed 1 night in Mar 2025

8/10 Good

Yieng Ting

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Hotel across Hakodate JR station

The hotel was conveniently situated across the Hakodate JR station. The hotel is also adjacent to the tram station at the Hakodate JR station, so that made it easy to get around the city. It was also possible to walk to the morning market and several nearby ramen and izakaya joints, making the hotel very central. The hotel also provided complimentary breakfast, which was appreciated. There was a wide variety of dishes available, including both Japanese and western. It could get busy during peak times. The free beverage station for coffee and hot water and cold water from 1400 to 2400 was also a great plus. The room itself was standard in terms of size for Japan. It was comfortable but I did not enjoy the bed. The bed seemed to not give me enough support for my back and the pillow didn't give me enough support for my neck. I usually don't write about the bed but I found it hard to sleep. Otherwise, the staff were friendly and helpful The location of the hotel is super convenient and would recommend to people who are not as picky as me about beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunmyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Hakodate station (quick walking distance) and friendly staff. The free breakfast was good and convenient for when I had to grab a quick bite before heading out early for a ski day.
Stayed 2 nights in Jan 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service
It’s a bit musty and small but it does the job. I slept well.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacee CS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Convenient location to the JR station, streetcar and Morning Market.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Qianru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few mins walk from JR Hakodate station, and the tram station is directly in front of the hotel which makes traveling a breeze. Breakfast is provided and it was a decent meal. Will come back again!
Stayed 1 night in Oct 2024

8/10 Good

Sarinah

Liked: Cleanliness, staff & service

Good location

Good location, near to train & tram station. Short walk to the morning market.
Stayed 1 night in Oct 2024

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nothing to complain

Excellent for the price Very clean room and very good front desk staff. Breakfast is nice
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service
The breakfast is excellent for the price of the stay. Staff are very friendly and have a good command of English. There is a nice kaiten sushi next to the hotel that I would recommend.
Stayed 1 night in Jul 2024

8/10 Good

chi hyun

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and lay back town
Stayed 3 nights in Apr 2024

8/10 Good

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the centre of Hakodate. Room quality is expected for the price you paid.