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Hotel Hafen Hamburg

4.0 star property

Photo gallery for Hotel Hafen Hamburg

Aerial view
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Cocktail bar
Sundeck
Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Laundry

Explore the area

Map
Seewartenstr. 9, Hamburg, HH, 20459
  • St. Pauli Piers
    ‪2 min walk‬
  • Reeperbahn
    ‪9 min walk‬
  • Elbe Philharmonic Hall
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪16 min drive‬

Room options

View all photos for Sailor`s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Commander‘ s Class

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Sailor`s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Captains Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains Class Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ruby Lotti Hotel Hamburg

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.4 out of 5, Excellent, (1010)
The price is NZ$304
for 1 room
includes taxes & fees
19 May - 20 May
Ruby Lotti Hotel Hamburg

About the area

Hamburg

With a stay at Hotel Hafen Hamburg in Hamburg (Hamburg-Mitte), you'll be steps from St. Pauli Piers and 9 minutes by foot from Reeperbahn. .This hotel is 1.5 mi (2.4 km) from Miniatur Wunderland and 4.3 mi (6.9 km) from Hagenbeck Zoo.

What's nearby

  • St. Pauli Piers - 2 min walk - 0.2 km
  • Reeperbahn - 9 min walk - 0.8 km
  • Fish Market - 18 min walk - 1.5 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Elbe Philharmonic Hall - 3 min drive - 1.7 km

Getting around

  • Landungsbrücken Station - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 16 min drive

Restaurants

  • ‪Tanzende Türme - ‬5 min walk
  • ‪Brücke 10 - ‬3 min walk
  • ‪NORDSEE Hamburg Landungsbrücken - ‬2 min walk
  • ‪Imbiss-Eck - ‬2 min walk
  • ‪Clouds - ‬4 min walk

About this property

Hotel Hafen Hamburg

Hotel with a 24-hour front desk, steps from St. Pauli Piers
Hotel Hafen Hamburg offers 380 accommodations with minibars and safes. 32-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 380 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite to eat at Restaurant Port, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant Port - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Tower Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 13.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (71 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.50 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg

Hotel Hafen Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 394 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Vivien

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Abdulraof, Much

Business traveller
Liked: Cleanliness, staff & service
My flight to Hamburg was late and that was not my fault so I had arrived to the Hotel at 23:00pm and the restaurant was closed and there was no for served at the Bar plus no Room Service .....
Stayed 1 night in Nov 2024

10/10 Excellent

TH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I actually wanted to stay i the.old wing.. Next time
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Stayed 1 night in Nov 2024

10/10 Excellent

Alexander, Capelle aan den IJssel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service was poor
Stayed 2 nights in Oct 2024

10/10 Excellent

Wolfgang

Travelled with partner
Familiengeführtes Hotel in perfekter Lage, schönes Zimmer mit Hafenblick, sehr freundlichem Service. Gerne immer wieder!
Stayed 2 nights in Oct 2024

8/10 Good

Tarun

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. The only issue was that it was very hot when I was there, and there is no air conditioning. But, the staff moved me to a different area of the hotel where the room was a bit cooler.
Stayed 1 night in Jul 2024

2/10 Terrible

PO SHOU

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad room service and staff attitude.
Stayed 9 nights in Aug 2024

8/10 Good

Uwe, Ruskin

Travelled with family
Liked: Cleanliness, staff & service
Typical old hamburg hotel, hotel garage is convenient for very small cars only, no suv, stuff was very friendly and helpfull, old style hotel, for someone like me who loves it
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for two night stay - close to train station
Stayed 2 nights in Jul 2024

6/10 Okay

Hugh

Stayed 4 nights in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

NEVILLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Alireza

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff, they don’t know their job very well, customer service 0, they didn’t check us in on time (at 3pm) and asked us to return later, we had a job to do and in our return at 11pm, they allocated wrong rooms (against what we paid for and asked) and said we cannot changed it and if you don’t like, you can go to another hotel. Simple! Without saying sorry! Dont expect a nice room with any view, it is a waste of money!
Stayed 2 nights in May 2024

10/10 Excellent

Karl Magnus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

IOLANY

Travelled with group
Liked: Amenities
Beautiful hotel
Stayed 2 nights in Feb 2024

6/10 Okay

jian

Travelled with partner
Liked: Cleanliness
There is no coffee maker in the room
Stayed 1 night in Oct 2023

8/10 Good

Kazuki

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to a grocery store, the subway and the water, so getting around is pretty easy.
Stayed 4 nights in Aug 2023