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INNSiDE by Meliá Hamburg Hafen

4.5 star property

Photo gallery for INNSiDE by Meliá Hamburg Hafen

International cuisine
Sauna
Terrace/patio
Reception
The Innside Room for Families

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Recha Lübke Damm 30, Hamburg, 20097
  • Place, Mehr!-Theater am Großmarkt
    ‪4 min walk‬
  • Place, Hamburg Wholesale Market
    ‪6 min walk‬
  • Place, Hamburg Cruise Center
    ‪18 min walk‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬

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Exterior
Holiday Inn Hamburg - Hafencity by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 900 reviews
The price is NZ$218
includes taxes & fees
6 Apr - 7 Apr
Holiday Inn Hamburg - Hafencity by IHG

About the area

Hamburg

With a stay at INNSiDE by Meliá Hamburg Hafen in Hamburg (Hamburg-Mitte), you'll be 9 minutes by foot from Mehr!-Theater am Großmarkt. .This luxury hotel is 1.7 mi (2.8 km) from Miniatur Wunderland and 1.7 mi (2.7 km) from Hamburg Cruise Center.

What's nearby

  • Mehr!-Theater am Großmarkt - 4 min walk - 0.4 km
  • Hamburg Wholesale Market - 6 min walk - 0.5 km
  • Moenckebergstrasse - 13 min walk - 1.1 km
  • Hamburg Cruise Center - 18 min walk - 1.6 km
  • Miniatur Wunderland - 3 min drive - 2.0 km

Getting around

  • Steinstrasse U-Bahn - 9 min walk
  • Hamburg Central Station - 17 min walk
  • Hamburg Airport (HAM) - 43 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬12 min walk
  • ‪Café & Bar Hafenblick - ‬4 min drive
  • ‪Viva Cantina - ‬8 min walk
  • ‪RoofDrop Bar - ‬8 min walk
  • ‪The Garden's Table - ‬6 min walk

About this property

INNSiDE by Meliá Hamburg Hafen

INNSiDE by Meliá Hamburg Hafen offers 207 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 207 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy international cuisine at Werft Craft Cuisine, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:30 AM and noon.
Werft Craft Cuisine - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 28 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Werft Craft Cuisine

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Uncovered self parking fee: EUR 28 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

INNSIDE Meliá Hamburg Hafen Hotel
INNSIDE Meliá Hafen Hotel
INNSIDE Meliá Hamburg Hafen
Innside By Melia Hamburg Hafen
INNSIDE by Meliá Hamburg Hafen Hotel
INNSIDE by Meliá Hamburg Hafen Hamburg
INNSIDE by Meliá Hamburg Hafen Hotel Hamburg
Innside By Melia Hamburg Hafen
INNSiDE by Meliá Hamburg Hafen Hotel
INNSiDE by Meliá Hamburg Hafen Hamburg
INNSiDE by Meliá Hamburg Hafen Hotel Hamburg

INNSiDE by Meliá Hamburg Hafen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 538 reviews
Rating 8 - Good. 195 out of 538 reviews
Rating 6 - Okay. 47 out of 538 reviews
Rating 4 - Poor. 25 out of 538 reviews
Rating 2 - Terrible. 11 out of 538 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the hotel. Loved the vibe there. The rooms are excellent, breakfast choices are amazing. Staff at reception were lovely. There were a couple of things which could have made the stay a complete 10/10 but this would not stop me from staying here again
Stayed 4 nights in Nov 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities
The room was clean and functional, the staff was helpful, professional and kind.
Stayed 4 nights in Nov 2025

10/10 Excellent

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything fine
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Leif Antero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Comfortable bed
Stayed 1 night in Sep 2025

8/10 Good

Shayan Nayankumar

Stayed 2 nights in Sep 2025

10/10 Excellent

Franz Hubert

Stayed 3 nights in Sep 2025

10/10 Excellent

mohammed

Stayed 1 night in Sep 2025

10/10 Excellent

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Britt

Stayed 2 nights in Jul 2025

10/10 Excellent

jose antonio sanchez

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and New hotel.

New and clean hotel. Breakfast was high quality. The only downside is it is several bus stops from the main train station.
Stayed 1 night in Jul 2025

8/10 Good

Ramtej

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to Hamburg central. Breakfast was good and the room was very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikesh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service på INNSDE af Melia Hamburg Hafen

Vi ledte efter et Hotel i Hamburg. Vi fandt dette hotel, og vi fortrød det ikke. Allerede da vi kom ind påhotellet, mødte vi en meget kundeserviced reception. Vores hotelværelse, var flot (gratis drikkevarer i køleskabet). Hotellets morgenmad, var super...der manglede slet slet ikke noget. Parkering var der også (måske lidt dyrt i døgnet 29 Euro), men det gjorde ikke, at vi var super super tilfreds med besøg på hotellet.
Stayed 2 nights in May 2025

8/10 Good

Lars Ørting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Claude

Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in May 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Helle Kirsten

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and an exceptional breakfast

A lovely hotel with friendly personal service. Rooms are clean ande comfortable, though there was a lot of noise from traffic. We spent time on the terrace facing the canal, as the weather was lovely. The breakfast was exceptional. There was everything we needed. We had a lovely stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel, gute Preis/Leistung

Ich habe das erste Mal diese Kette ausprobiert, sonst immer Hil. Jedoch war ich positiv überrascht. Check in lief schnell, wir hatten ein Zimmer in der 2. Etage. Dies wollte ich gegen ein Zimmer in den oberen Etagen getauscht haben. Nett nachgefragt und ohne Probleme in die 6. Etage gewechselt. Das Zimmer sehr praktisch und liebevoll eingerichtet, sogar mit echten Blunen. Im Bad kein Rost, keine Schimmelbildung in den Fugen, obligatorisch Duschbad und Schampoo, sowie Seife und Lotion. Die Minibar ist gratis, was schon mega ist. Kaffee und Tee ist auch auf dem Zimmer. Ich hatte ein Comfort Zimmer, mit Bademantel und Slipper. Schön leise, Klimaanlage auf 25 Grad möglich (Winter). Ich benötigte noch eine extra Decke, gegen Mitternacht wurde auch diese gebracht. Frühstück, naja, eigentlich alles was man möchte. Ich würde sagen, dies entspricht der gebuchten Kategorie. Mein bestelltes Omelett wurde gebracht, geschmacklich ein Traum.... ja es ist nur ein Omelett.... Wir hatten das Auto auch nach dem Check-out noch dort gelassen um in die Stadt zu gehen. Dies ging ohne Probleme. Alles in allem auf jeden Fall zu empfehlen, ich würde diese Kette auch in einer anderen Stadt probieren. Ach ja, das Personal ausnahmslos zuvorkommend und höflich.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on edge of city. Very walkable and an s bahn station in easy reach. Great breakfast buffet and staff are lovely
Stayed 4 nights in Mar 2025