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Grandeur Thermal Spa Resort

3.0 star property

Photo gallery for Grandeur Thermal Spa Resort

Garden
Family Cottage, 3 Bedrooms | Living area
Family Cottage, 3 Bedrooms | Private kitchen
Garden
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View map
281 Spa Rd, Taupo, Waikato, 3378
  • Place, Spa Thermal Park
    ‪1 min walk‬
  • Place, A.C. Baths
    ‪9 min walk‬
  • Place, Golf Club Taupō
    ‪13 min walk‬
  • Airport, Taupō Airport (TUO)
    ‪13 min drive‬

Room options

View all photos for Superior Chalet

Superior Chalet | Living area

Superior Chalet

7.4 out of 10
Good
(32 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Studio

Family Studio

Family Studio

8.4 out of 10
Very good
(45 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

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About the area

Taupō

With a stay at Grandeur Thermal Spa Resort in Taupō (Tauhara), you'll be within a 5-minute drive of Lake Taupō and Spa Thermal Park. .This hotel is 0.6 mi (0.9 km) from A.C. Baths and 0.6 mi (1 km) from Golf Club Taupō.

What's nearby

  • Spa Thermal Park - 1 min walk - 0.1 km
  • A.C. Baths - 9 min walk - 0.8 km
  • Golf Club Taupō - 13 min walk - 1.1 km
  • Maori Carvings - 3 min drive - 2.5 km
  • Taupō Hot Springs - 5 min drive - 4.3 km

Getting around

  • Taupō Airport (TUO) - 10 min drive

Restaurants

  • ‪Fast and Fresh Bakery Cafe - ‬4 min drive
  • ‪Replete Food Company - ‬4 min drive
  • ‪Baked With Love Eatery - ‬4 min drive
  • ‪KY Takeaways - ‬3 min drive
  • ‪Japan Deli - ‬4 min drive

About this property

Grandeur Thermal Spa Resort

Hotel in Taupō with free parking
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 25 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and a picnic area.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of NZD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per day
Cribs (infant beds) are available for NZD 20.0 per day

Payment types

Important information

Optional extras

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 129 out of 607 reviews
Rating 8 - Good. 229 out of 607 reviews
Rating 6 - Okay. 121 out of 607 reviews
Rating 4 - Poor. 83 out of 607 reviews
Rating 2 - Terrible. 45 out of 607 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Balaji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Warm comfy beds, everything we need.
Stayed 1 night in Sep 2025

6/10 Okay

Gilbert

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
If you want '5-star rock-star' type accommodation then best you look elsewhere......BUT........if you want good honest comfortable and authentic 'kiwiana' accommodation at an affordable price look no further. I stayed there for x3 nights whilst site seeing the district and have no regrets at all. Bed was very comfortable and warm (resulting in a continuous 8hrs sleep every night) , room cosey and warm (thanks to efficient heat pump for chilly nights), strong wifi, almost instant really hot water, adequate kitchette area for heating up pre-prepared meals bought with me, and with complimentary tea/coffee/sugar and salt/pepper sachets, tv, separate bathroom with good hot water and tap pressure, etc, etc. Yes the walls between units are a tad thin and the grounds a bit tired looking and 'this and that', but it's real and has a unique character - it's different and safe. Worked for me and if you open your mind and relax a little it will work for you also. A bonus is that the highly rated AC Baths Taupo Swimming Pool complex is only a 5 minute walk away as is a really good bakery/cafe for those wanting/needing an early morning barista coffee fix and food to accompany........Stuart in Tauranga
Stayed 3 nights in Sep 2025

8/10 Good

Madi

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Dorothy Jill

Travelled with pets
Liked: Cleanliness, staff & service
For me the bed was comfortable and clean and although the facilities was old for a one night stop over it suited me
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, amenities
Pros: spa bath was nice. Room was warm with heat pump and fan heater on when we arrived. and looked clean and tidy at first glance , reception friendly. Nice Reno in room too. Price was right. Cons: outside very rundown giving a bad first impression. 1 hair in shower and soaps scum needed a deep clean. No extra blankets, mezzanine bedroom was warm with heat pump but back room was cold. fan heater provided but didn’t want to leave that on all night, an extra thick blanket for downstairs would be good. Some glasses were dirty.
Stayed 1 night in Aug 2025

8/10 Good

Dorothy Jill

Stayed 1 night in Aug 2025

8/10 Good

Christane

Stayed 1 night in Aug 2025

10/10 Excellent

Jendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No Hairdryer 1/2 roll toilet paper ☺️
Stayed 1 night in Aug 2025

8/10 Good

K

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Bimali

Travelled with family and small children
Disliked: Amenities
We checked in but when we looked at the rooms it was so smelly and old It was not like the photos provided in the website. So disappointed and we stayed in another hotel. No pool and the property is not maintained well In our bedroom ceiling there were some stains and not pleasant Not recommended
Room 308
Stayed 1 night in Jul 2025

6/10 Okay

Vicki-Lee

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Comfortable bed, clean bedding and towels The room is tired looking and needed a good clean. The amenities were really old. Outside the balustrade needed to be repainted and the grounds were need of maintenance. Perfect place for an overnight stay where you only need a bed. The tv only has free view and is so old most of the apps on it are no longer available.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed, TV in the room, heat pump. Only down side, could hear people in the other rooms moving round early hours of the morning and windows could do with a clean.
Stayed 2 nights in Jul 2025

8/10 Good

Hermina

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Awesome.
Stayed 2 nights in Jun 2025

8/10 Good

Hermina

Liked: Cleanliness, staff & service
Great that it’s pet friendly. Quiet, just out of the noise of town.
Stayed 1 night in Jul 2025

6/10 Okay

Adriana

Travelled with family
Liked: Staff & service, property conditions & facilities
Good cost benefit!
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delusions of grandeur resort

A couple of positives to start. The location is good - it is right at the head of a trail that will take you to Otumuheke Stream and Huka Falls. This property is a good price but you get what you pay for, it is in appalling condition. The walls are paper thin, so it is not soundproof and very cold at night (though there are heaters). It rained one of the nights we were there and there was a small leak in the ceiling. Fortunately the drips landed next to the bed and not on top of anyone, but still, that's probably what contributed to the mould problem. The carpet was absolutely disgusting. Not recently cleaned (or even vacuumed?) at all. Not great when you have two kids who, by their nature, make regular contact with the floor. The bathroom is, oddly, seemingly recently renovated compared to the rest of the unit.
Stayed 2 nights in Jul 2025

2/10 Terrible

Leonie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a state of disrepair dirty found someones hairn my bed. It isn't advertised honestly as the photos are not current or relevant to its current condition. Sofa was absolutely filthy, bedroom door filthy., stairwell filthy drawers dirty . Swimming pool unavailable. My grandaughter said that it had a bad vibe. The property was just rundown and that includes gardens etc... outside of buildings were just like some one had been living there for 15 years ++ and not done any maintenance. What a rip off.
Stayed 1 night in Jul 2025

8/10 Good

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for anyone that doesnt want 5 star. As i was going to.be late back called in got a key and they got the lights and heat pump left on for me. Thank you so much will return.
Stayed 1 night in Jul 2025