Staybridge Suites Hamilton Downtown by IHG

3.0 star property

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Restaurant
Point of interest
Exterior
Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

View map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton City Hall
    ‪3 min walk‬
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪17 min drive‬

Room options

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Hamilton

Staybridge Suites Hamilton Downtown by IHG is centrally located in Hamilton, a 5-minute walk from Art Gallery of Hamilton and 6 minutes by foot from Hamilton City Hall. .This hotel is 0.3 mi (0.5 km) from Hamilton Convention Centre and 0.4 mi (0.6 km) from TD Coliseum.

What's nearby

  • Hamilton City Hall - 3 min walk - 0.3 km
  • Hamilton Convention Centre - 3 min walk - 0.3 km
  • Art Gallery of Hamilton - 3 min walk - 0.3 km
  • TD Coliseum - 5 min walk - 0.5 km
  • Mohawk College - 7 min drive - 2.2 km

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Coop Wicked Chicken - ‬3 min walk
  • ‪La Luna - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel with free breakfast, 6-minute walk to Hamilton Convention Centre
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Hamilton Downtown by IHG. A complimentary on-the-go breakfast is served on weekends from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamilton? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 19.50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1008 reviews
Rating 8 - Good. 262 out of 1008 reviews
Rating 6 - Okay. 94 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

Reviews

10/10 Excellent

man

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Staybridge many times… it has all the amenities I need … will always return when in town .
Stayed 2 nights in Sep 2025

10/10 Excellent

symone

Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Phronesis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the size of the room and the breakfast. What i dont like is we have to pay for parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Wilma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and dinner that were included were convenient and were tasty. The staff that helped bring the food out and clean the tables were friendly. The room was clean when we got there and the housekeeping maintained the cleanliness through the entire stay. The gym was easily accessible and had sufficient equipment. The check in and check out process was smooth and the front desk staff were friendly and helpful. Overall, a great stay.
Stayed 3 nights in Sep 2025

8/10 Good

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good but staff should tell people to park across the street and not waste people's time suggesting there may be space in the actual hotel underground parking. The hotel only has one small level of underground parking. Otherwise you have to park across the street on the 4th floor. Not ideal for parents traveling with kids but everything else about the hotel was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You front desk lady amazing
Stayed 1 night in Sep 2025

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, staff & service
The service wa
Stayed 1 night in Sep 2025

10/10 Excellent

Gill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, kitchen included & pet friendly! Appreciated the parking, but it should be stated that the price is per day, not just for overnight. The area around was under construction, so it was a bit dicey. But the hotel itself was great, and the location is convenient. I would definitely stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had quite the haunting experience as there was a ghost in my room...but the jokes on the ghost cause i like falling asleep to haunted and spooky videos, i use to live in a house with ghosts so i felt right at home. 10/10 good sleep, comfy mattress, definitely coming back 10/10 complimentary breakfast 10/10 reception/staff 8/10 pool had a decent amount of chlorine in it but was good! Overall, worth the cost!!
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Stayed 1 night in Sep 2025

10/10 Excellent

Marnix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. Staff is friendly and helpful. Surrounding area in Hamilton is not the greatest.
Stayed 1 night in Sep 2025

4/10 Poor

Katherine Jenelle

Disliked: Property conditions & facilities
For the price, this wasn’t the best deal in downtown Hamilton. I had a number of issues with my keycard for my stay - also did not feel safe in that area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Travelled with partner, Travelled with group
Check in and room were fine. The area around was scary.
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice getaway - perfect to hit up Hess village

We’ve stayed here before and based on its location and friendliness of staff we came back. Got the balcony room , which was great. The front desk staff were super friendly and the housekeeping staff were as well. Location to bars and restaurants great. While parts of the area of town are questionable I felt safe with the controlled entry and onsite parking.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice but the area around the hotel was scary with many homeless people in area right around the hotel. Did not feel safe walking outside of the hotel especially at night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kathryn A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining in the walkable area outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for restaurants and Art Gallery of Hamilton
Stayed 1 night in Aug 2025

8/10 Good

Leaton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking should be included in the price or told upfront at booking. It was $20 extra and then the parking spaces were limited so we had to park in their overflow across the street...not good at all from a security perspective. And there would never be enough parking spaces on the hotel property as it was very very limited based on the hotel capacity. The bathroom sink is behind the bathroom entry door... not good.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 1 night in Aug 2025

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities
I felt very unsafe outside of the hotel.
Stayed 2 nights in Aug 2025