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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Exterior
Point of interest
Buffet
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton City Hall
    ‪3 min walk‬
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(10 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception
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  • Free Wi-Fi
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includes taxes & fees
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About the area

Hamilton

Staybridge Suites Hamilton Downtown by IHG is centrally located in Hamilton, a 5-minute walk from Art Gallery of Hamilton and 6 minutes by foot from Hamilton City Hall. .This hotel is 0.3 mi (0.5 km) from Hamilton Convention Centre and 0.4 mi (0.6 km) from TD Coliseum.

What's nearby

  • Hamilton City Hall - 3 min walk - 0.3 km
  • Hamilton Convention Centre - 3 min walk - 0.3 km
  • Art Gallery of Hamilton - 3 min walk - 0.3 km
  • TD Coliseum - 5 min walk - 0.5 km
  • Hamilton Place Theatre - 5 min walk - 0.5 km

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Swiss Chalet Rotisserie & Grill - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Coop Wicked Chicken - ‬3 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel with an indoor pool, 6-minute walk to Hamilton Convention Centre
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Hamilton Downtown by IHG. A complimentary on-the-go breakfast is served on weekends from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamilton? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 19.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

britney

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, spacious and had everything I needed. Even a kitchenette with a stove and a full sized fridge!! Staff was very friendly, attentive and helpful. Complimentary breakfast buffet was delicious. I will absolutely be back!!
Stayed 1 night in Oct 2025

10/10 Excellent

Yornnara

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Clean room. Great staff. Awful couch for sleeping.
Stayed 2 nights in Oct 2025

4/10 Poor

Sheron

Business traveller
Disliked: Amenities, property conditions & facilities
This property was terrible. It’s dirty, unsafe and inconvenient. When I arrived there was nowhere to park, and you can’t access the parking lot until you check in because you need an access card. So I had to park at a parking lot across the street. The carpets were filthy, and I could hear every toilet flush above me. The furniture is cheap and the pillows stunk. The area is not safe, I do not recommend walking at night. Even during the day it’s not great. But if you’re looking for bars or restaurants there’s an abundant amount at Hess Village which is very close.
Stayed 1 night in Oct 2025

10/10 Excellent

Tabatha

Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great staff. Went to the comedy club. Had a great time
Stayed 2 nights in Oct 2025

10/10 Excellent

jenelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was FANTASTIC!! Rooms were clean, lobby was beautifully decorated, breakfast was convenient and offered a lot of hot and cold options for the whole family. The Hotel itself needs quite a bit of updating, and fixing, and the surrounding area is definitely up and coming but currently lacks.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was awesome, room was fantatic, clean, lots of room and beds and two bathrooms helped immensely
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Shari

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 3 nights in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding neighborhood is very dirty and intimidating. Lots of unsavoury characters.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Atiq Rahman

Liked: Property conditions & facilities
Thanks
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast had variety Dining staff were pleasant
Stayed 2 nights in Oct 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine. Neighborhood was very messy unruly and not correspondent to the quality of the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was amazing, everything we needed and more. We loved the huge balcony. We will most definitely be back.
Stayed 1 night in Oct 2025

8/10 Good

Craig M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the fridge was loud
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice, room was great, exactly what I was looking for
Stayed 1 night in Oct 2025

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness! I cannot tell you how kind the staff were. The young lady who checked us in late on a Friday night was friendly and went above and beyond for us. Gold star to her!
Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Kennedy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food maybe not the best area but I did the trick!
Stayed 1 night in Sep 2025

8/10 Good

Julie

Stayed 3 nights in Aug 2025

10/10 Excellent

Ellen-Nora

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The room was clean and the staff were extremely friendly and helpful. The price was also quite reasonable. We enjoyed our stay.
Stayed 3 nights in Sep 2025