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Steigenberger Icon Frankfurter Hof

5.0 star property

Photo gallery for Steigenberger Icon Frankfurter Hof

LCD TV, pay films, offices
Creator video
Exterior
Presidential Suite
Presidential Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311
  • Place, Main Tower
    ‪4 min walk‬
  • Place, Alte Oper
    ‪7 min walk‬
  • Place, MyZeil
    ‪8 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room

9.2 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Grand)

9.8 out of 10
Exceptional
(23 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

LCD TV, pay films, offices

Presidential Suite

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room (Signature)

Deluxe Room (Signature)

Deluxe Room (Signature)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Frankfurt

A stay at Steigenberger Icon Frankfurter Hof places you in the heart of Frankfurt, within a 10-minute walk of Frankfurt Christmas Market and Römerberg. .This family-friendly hotel is 0.4 mi (0.7 km) from MyZeil and 0.5 mi (0.9 km) from Alte Oper.

What's nearby

  • Frankfurt Opera House - 3 min walk - 0.3 km
  • Main Tower - 4 min walk - 0.4 km
  • Hauptwache - 5 min walk - 0.4 km
  • Alte Oper - 7 min walk - 0.7 km
  • MyZeil - 8 min walk - 0.7 km

Getting around

  • Willy Brandt Platz U-Bahn - 3 min walk
  • Frankfurt Central Station (tief) - 11 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Sullivan - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe Karin - ‬4 min walk
  • ‪Kamon Sushi - ‬2 min walk
  • ‪Moka City Cafè - ‬3 min walk

About this property

Steigenberger Icon Frankfurter Hof

Steigenberger Icon Frankfurter Hof offers 303 accommodations with free minibar items and espresso makers. These individually decorated accommodations have separate sitting areas and include desk chairs. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 303 individually decorated guestrooms, featuring free minibar items and espresso makers. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Japanese cuisine at ZUKAYA, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Frankfurt? This hotel has 13735 square feet (1276 square meters) of space consisting of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
ZUKAYA - This sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Brasserie Moderne OSCAR´s - This brasserie specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Autorenbar - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • Limo/town car service
  • Covered valet parking on site (EUR 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 46 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Autorenbar
  • Brasserie Moderne OSCAR´s
  • ZUKAYA

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Full-service spa
  • Library
  • Piano
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (13,735 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1872
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 46 per person
  • Covered valet parking fee: EUR 45 per day (in/out privileges)
  • Nearby parking fee: EUR 45 per day (66 ft away)
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Frankfurter Hof
Frankfurter Hof Steigenberger
Frankfurter Steigenberger Hof
Steigenberger Frankfurter
Steigenberger Frankfurter Hof
Steigenberger Hof
Steigenberger Hof Hotel
Steigenberger Hof Hotel Frankfurter
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Steigenberger Frankfurter Hof Hotel

Steigenberger Icon Frankfurter Hof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1002 reviews
Rating 8 - Good. 135 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Scottsdale

That you for being a great host Elisa!
Stayed 3 nights in Dec 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good except the street noise came in the mid of night
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel and team. Highly recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely traditional hotel right in the centre of Frankfurt. Staff were super helpful especially the concierge who helped us with all our restaurant bookings. The gym & spa were great although be aware there is no swimming pool. We booked breakfast & in hindsight we should have had breakfast out & about as although the breakfast choice was very good & extensive, the breakfast room was very busy & hot & felt a little hectic. I would stay here again if visiting Frankfurt & would recommend the hotel for location & old fashioned grandeur!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ricki, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and knowledgeable
Stayed 3 nights in Dec 2025

4/10 Poor

Teresa, AE

Travelled with family, Travelled with group
Liked: Cleanliness
Definitely not a 5-Star hotel. Hotel is very dated which isn't a bad thing, it's just not my thing. Staff was clueless and didn't want to speak English. We asked for a couple of items (bottle opener and a fork). They didn't understand what a fork was?! They tried to give us someone else's order for room service. We ordered Uber, we had to go downstairs to get it ourselves because the bellboy wasn't allowed to ... so not a 5-Star hotel. They only had one elevator which seemed like a mile down from our room. Definitely not a 5-Star.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna Donie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

2/10 Terrible

omar

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Disappointed and shocked, very terrible experience in such a well known hotel. Spent 5 days plagued by problems: broken mini bar, terrible housekeeping, bad service, and constant annoyances. You won’t even find someone to carryover your luggage. Felt more like a 2-star experience. Do not recommend for the price.
Stayed 5 nights in Nov 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

Elke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff and a super location
Stayed 5 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Incredible hotel right where you need to be for Christmas Markets etc. The staff were wonderful, we checked in early and had a room upgraded. The room was really nice - the bed and shower next level. Would definitely come again.
Stayed 1 night in Nov 2025

10/10 Excellent

staci

Liked: Cleanliness, staff & service, amenities
Great location to Christmas markets; beautiful hotel and great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room comfortable bed and quiet. Very good breakfast and close to all Christmas markets and train station about 20 minutes walk away
Frankfurt Christmas market
Stayed 3 nights in Nov 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to Christmas markets and good vibe in hotel. Bar is super with attentive staff. However, fire alarm in room adjacent went off for ages in the night with no communication from staff. Eventually it stopped. We were awoken to inconsiderate neighbours being sick in toilets and singing in showers. Spa was also a huge let down - most lockers do not work and only one sauna and steam room was available. Bathroom amenities had not been restocked - empty shower wash and vanity pack. All in all, a nice hotel but let down by lack of communication, functioning facilities, and inconsiderate guests adjacent.
Stayed 1 night in Nov 2025

10/10 Excellent

Donald, Waterford

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the hotel staff worked hard to make you comfortable. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Arthur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel when in Frankfurt. It is beautiful and luxurious with great location and service. This time I notice the young lady checking me in did not seem to want to upgrade my room until I mentioned it. She did after I asked but it was not the best upgrade as I have received beautiful suite upgrades before. Nevertheless I still had a great stay. Love the smoking room located at the hotel too.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has got the WOW factor. Beautiful, friendly, perfect location, comfy bed and an enormous Christmas tree outside.
Stayed 1 night in Nov 2025

10/10 Excellent

leanne katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent great location if you wanna be near the X Christmas market!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael John Patrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Helpful friendly staff spotless accommodation
Stayed 3 nights in Nov 2025

8/10 Good

Bernard, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good location.
Stayed 3 nights in Nov 2025

2/10 Terrible

AMERHUSSIEN, Sunny Isles

Stayed 6 nights in Oct 2025

10/10 Excellent

PEACE

This is a rare thing for me. I usually don’t do reviews. But I must say it’s a beautiful hotel. I love the location because I could practically walk to anyway beautiful. It’s neat and beautiful and the staff are friendly. I’ll be visiting always
Stayed 1 night in Nov 2025