Grand Hyatt Hangzhou Hangzhou, CHN - Best Price Guarantee

Room type	Options	Nightly price	Book
Club Room, 2 Single Beds (Club Access) 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Twin Beds 388 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Club Room, 1 King Bed (Club Access) 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 2 Single Beds, Lake View 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Twin Beds 388-sq-foot room with lake views Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 King Bed, Lake View 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388-sq-foot room with lake views Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 2 Single Beds, Garden View 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Twin Beds 388-sq-foot room, furnished balcony with garden views Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 King Bed, Garden View 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388-sq-foot room, furnished balcony with garden views Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 2 Single Beds 34 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Twin Beds 366 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Grand, Suite, 1 King Bed 57 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 614 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room, 1 King Bed 34 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 366 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Club Room, 2 Single Beds, Lake View 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 2 Twin Beds 388-sq-foot room with lake views Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Club Room, 1 King Bed, Lake View 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388-sq-foot room with lake views Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Tent, 1 King Bed (CAMP IN GARDEN) 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 King Bed 388 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Total number of rooms - 388
Number of floors - 8
Airport transport (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Express check-out
Dry cleaning/laundry service
Limo or Town Car service available
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Smoke-free property
Wedding services
Express check-in
Airport transport
Tours/ticket assistance
Free WiFi
Year Built – 2004
Number of restaurants - 5
Number of meeting rooms - 1
Number of indoor pools - 1
Conference centre
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
Train station pickup (surcharge)
Ballroom
Banquet hall
Vending machine

Family Friendly Amenities

Number of indoor pools - 1
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

English
Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Free newspaper
Fridge
Minibar
Daily housekeeping
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Espresso maker
Room service (24 hours)
Desk
In-room climate control (air conditioning)
Premium bedding
Iron/ironing board (on request)
Turndown service
Free bottled water
Blackout drapes/curtains
Slippers
Separate bathtub and shower
Satellite TV service
Free WiFi
Free wired Internet
LCD TV
Deep soaking bathtub
Connecting/adjoining rooms available
Free cots/infant beds
Rollaway/extra beds (surcharge)
Towels provided
Linens provided
Number of bathrooms: 1
Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

28 Hubin Road 湖滨28 - This restaurant serves lunch and dinner.

Grand Cafe 咖啡厅 - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Patio 青莳 - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to do

Bicycle rentals nearby
Hiking/biking trails nearby

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 11
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Spa tub in spa
Massages
Hot stone massage
Swedish massage
Reflexology
Sports massage

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for CNY 288.0 per night.
Free cribs (infant beds)!

Pet Policy

Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Parking height restrictions apply

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

Fee for buffet breakfast: approximately CNY 194 per person
Airport shuttle fee: CNY 550 per vehicle (one way)
Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hangzhou Hyatt
Hangzhou Hyatt Regency
Hyatt Hangzhou
Grand Hyatt Hangzhou Hotel
Hyatt Regency Hotel Hangzhou
Regency Hyatt Hangzhou
Hyatt Regency Hangzhou Hotel
Grand Hyatt Hangzhou Hotel
Grand Hyatt Hangzhou Hangzhou
Grand Hyatt Hangzhou Hotel Hangzhou

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

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National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Grand Hyatt Hangzhou

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Get an overview of this hotel
Luxury spa hotel, walk to West Lake

Popular property highlights

Languages spoken

Grand Hyatt Hangzhou

Hotel Amenities