Relais & Chateaux Chaptel Hangzhou Hangzhou, CHN - Best Price Guarantee

Room type	Options	Nightly price	Book
Classic Townhome, 1 King Bed, Terrace 100 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 1076 sq feet Layout - Separate living room Internet - Free WiFi and wired Internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Electric kettle, free minibar items, and free bottled water Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Smoking And Non-Smoking		Select dates to see price
Other room types
Deluxe villa　 600 square metres 4 Queen Beds (Extra beds available: Cot) Room sleeps 9 guests (up to 8 children) Room cleanliness: Wonderful! 4.2 4 Queen Beds 6458-sq-foot soundproofed room with a furnished balcony/patio Layout - 3 bedrooms, living room, and dining area Internet - Free WiFi and wired Internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Electric kettle, free minibar items, and free bottled water Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Non-Smoking		Select dates to see price
Deluxe Suite, 1 King Bed, Ensuite, Garden Area 100 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.2 1 King Bed 1076 sq feet Layout - Bedroom Internet - Free WiFi and wired Internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Electric kettle, free minibar items, and free bottled water Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Smoking And Non-Smoking		Select dates to see price
Family Townhome, 2 Bedrooms, Patio, City View Room with view 120 square metres 1 Large Twin Bed and 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 Large Twin Bed and 1 King Bed 1292-sq-foot soundproofed room, balcony/patio with city views Layout - 2 bedrooms Internet - Free WiFi and wired Internet access Entertainment - 32-inch flat-screen TV with cable channels Food & Drink - Electric kettle, free minibar items, and free bottled water Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Smoking And Non-Smoking		Select dates to see price

Hotel Amenities

ATM/banking
Concierge services
Total number of rooms - 26
Number of floors - 2
Number of buildings/towers - 0
Airport transport (surcharge)
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
24-hour front desk
Porter
Express check-out
Dry cleaning/laundry service
Smoke-free property
Airport transport
Tours/ticket assistance
Free WiFi
Year Built – 1930
Number of restaurants - 1
24-hour business centre
Number of meeting rooms - 1
Snack bar/deli
Parking (limited spaces)
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Luggage storage
Terrace

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

English
Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Relais & Chateaux Chaptel Hangzhou offers 26 air-conditioned accommodations with free minibar items and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Air conditioning
Television
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Desk
Premium bedding
Soundproofed rooms
Iron/ironing board (on request)
Turndown service
Free bottled water
Blackout drapes/curtains
Slippers
Separate bathtub and shower
Cable TV service
Flat-panel TV
Free WiFi
Free wired Internet
Down comforter
Pillow menu
Sleep Number by Select Comfort mattress
TV size 32
TV size (measurement) inch
Deep soaking bathtub
Rainfall showerhead
Free cots/infant beds
Minibar (stocked, free items)
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 1
Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Relais & Chateaux Chaptel Hangzhou has a restaurant on site.

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for CNY 575.0 per day.
Free cribs (infant beds)!

Pet Policy

Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No lifts

Parking height restrictions apply

Noise-free rooms not guaranteed

Debit cards

UnionPay

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

You'll be asked to pay the following charges at the property:

Deposit: CNY 1000.0

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children
Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Relais Chateaux Chaptel Hangzhou Hotel
Relais Chateaux Chaptel Hotel
Relais Chateaux Chaptel Hangzhou
Relais Chateaux Chaptel
Relais & Chateaux Chaptel Hangzhou Hotel
Relais & Chateaux Chaptel Hangzhou Hangzhou
Relais & Chateaux Chaptel Hangzhou Hotel Hangzhou

We should mention

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

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Awards & Affiliations

The property is a member of Relais & Chateaux.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Relais & Chateaux Chaptel Hangzhou

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Upscale Art Deco hotel, walk to West Lake

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Relais & Chateaux Chaptel Hangzhou

Hotel Amenities