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The Cascades Hotel at Sun City Resort

5.0 star property

Photo gallery for The Cascades Hotel at Sun City Resort

Outdoor pool, pool umbrellas, pool loungers
Superior Luxury Room with Balcony | Bathroom
Casino
Golf
Superior Luxury Family Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
R556, Moses Kotane, North West, 0316
  • Place, The Gary Player Golf Course
    ‪1 min walk‬
  • Place, Sun City Casino
    ‪3 min walk‬
  • Place, The Valley of Waves
    ‪5 min walk‬

Room options

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Family Room

Luxury Family Room

Luxury Family Room

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Paraplegic Room

Paraplegic Room

Paraplegic Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room

Superior Luxury Family Room

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Room

Superior Luxury Room

Superior Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room with Balcony

Superior Luxury Room with Balcony

Superior Luxury Room with Balcony

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Moses Kotane

With a stay at The Cascades Hotel at Sun City Resort in Moses Kotane, you'll be within a 5-minute walk of The Gary Player Golf Course and Sun City Casino. .This casino hotel is 0.3 mi (0.5 km) from The Valley of Waves and 0.3 mi (0.5 km) from Waterworld.

What's nearby

  • The Gary Player Golf Course - 1 min walk - 0.0 km
  • Sun City Casino - 3 min walk - 0.3 km
  • The Valley of Waves - 5 min walk - 0.5 km
  • Segaetsho Cultural Village - 15 min walk - 1.3 km
  • Pilanesberg National Park - 11 min drive - 9.3 km

Restaurants

  • ‪The Jungle Bar - ‬10 min drive
  • ‪Cabanas Pool Bar - ‬7 min walk
  • ‪Acacia Terrace Cafe - ‬9 min drive
  • ‪Casa Bella - ‬6 min walk
  • ‪Cascades Lounge Bar - ‬4 min walk

About this property

The Cascades Hotel at Sun City Resort

Family-friendly hotel with 2 restaurants and a full-service spa
The Cascades Hotel at Sun City Resort offers 243 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course and 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 243 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy international cuisine at Peninsula, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Peninsula - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Grill Room - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Legends - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Luma Bar & Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Legends
  • Luma Bar & Lounge
  • Peninsula
  • The Grill Room

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Boat tours
  • Casino
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Racquetball/squash
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cascades Hotel
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades
Hotel Cascades Sun City
Cascades Hotel Sun City Resort
Cascades Hotel Resort
The Cascades Hotel
The Cascades At Sun City
The Cascades Hotel at Sun City Resort Hotel
The Cascades Hotel at Sun City Resort Moses Kotane
The Cascades Hotel at Sun City Resort Hotel Moses Kotane

The Cascades Hotel at Sun City Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 245 reviews
Rating 8 - Good. 92 out of 245 reviews
Rating 6 - Okay. 36 out of 245 reviews
Rating 4 - Poor. 27 out of 245 reviews
Rating 2 - Terrible. 8 out of 245 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Olaitan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The cascades was a nice experience, i think it needs a little bit of modernization to further improve the experience. The building seems a bit dated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
Stayed 1 night in Sep 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable and convenient. All in all a great stsy
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought they would have an in house fitness centre but otherwise very nice place.

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

HILLARY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2024

10/10 Excellent

shaun

Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2024

10/10 Excellent

Kaveri, Johannesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for couples and families.
Stayed 1 night in May 2024

8/10 Good

Annah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kerry

Travelled with family and small children
Liked: Staff & service, amenities
Loved our stay and kids really enjoyed !
Stayed 3 nights in Feb 2024

4/10 Poor

Sonny Ardis

Stayed 5 nights in Feb 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower

6/10 Okay

Mark

Glory days well behind it

Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like one of the high end Las Vegas resorts
Stayed 1 night in Oct 2023

8/10 Good

Debbi

Liked: Cleanliness, staff & service
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
Stayed 3 nights in Aug 2023

8/10 Good

LUZOLO JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 2 nights in Aug 2023

4/10 Poor

Stephen

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nani

Stayed 3 nights in Jul 2023

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either.
Stayed 3 nights in May 2023

8/10 Good

Raouf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
Stayed 2 nights in May 2023