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Candlewood Suites Hartford Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Hartford Downtown by IHG

Relax in our spacious lobby with a comfortable seating area, contemporary sofa, and reception desk.
Experience a serene atmosphere in our lobby, featuring a beautiful landscape painting and a spacious, well-lit area.
Guests can enjoy a selection of snacks and beverages from the convenient in-room storage and refrigerators.
Relax in a spacious room with a large bed, desk, and flat-screen TV, plus a kitchenette with a stove and sink.
Modern kitchen with sleek cabinetry, stainless steel appliances, and light-colored countertops.

Popular amenities

  • Pet-friendly
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
370 Market Street, Hartford, CT, 06120
  • Xfinity Theatre
    ‪13 min walk‬
  • XL Center
    ‪13 min walk‬
  • Connecticut Convention Center
    ‪14 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Hartford

With a stay at Candlewood Suites Hartford Downtown by IHG, you'll be centrally located in Hartford, within a 5-minute drive of Connecticut Convention Center and Xfinity Theatre. .This hotel is 0.2 mi (0.3 km) from Riverside Park and 0.2 mi (0.3 km) from Dunkin' Donuts Park.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.5 km
  • Xfinity Theatre - 13 min walk - 1.1 km
  • XL Center - 13 min walk - 1.1 km
  • Connecticut Convention Center - 14 min walk - 1.2 km
  • Bushnell Park - 14 min walk - 1.2 km

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪Aqui Me Quedo Restaurant - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Semilla Cafe + Studio - ‬7 min walk
  • ‪The Brownstone - ‬11 min walk
  • ‪Element 315 - ‬8 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Hotel with free parking, near Xfinity Theatre
Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Hartford Downtown by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hartford? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 824 reviews
Rating 8 - Good. 237 out of 824 reviews
Rating 6 - Okay. 108 out of 824 reviews
Rating 4 - Poor. 49 out of 824 reviews
Rating 2 - Terrible. 63 out of 824 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
not really within walking distance to much
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas, Swampscott

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was great/terrific young woman at front desk. Short stay was very good as well.
Stayed 1 night in May 2025

8/10 Good

Luis

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice just wish they were more restaurants around the hotel you can walk to.
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice inexpensive hotel w/kitchette.

The hotel is fairly inexpensive in comparison to other downtown hotels. The staff was very accommadating. My only criticism was that i wanted to leave a day early and they said they would have to charge for that day. If i would have made a longer reservation they would have only charged 1 nite. Also the kitchenette, was very well appointed. I would stay again for the proce and accomadations.
Stayed 4 nights in Apr 2025

10/10 Excellent

Legacie lece

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Marvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s clean
Stayed 1 night in Apr 2025

6/10 Okay

Gregg, Elmore

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Business traveller
Liked: Room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

Okay place to stay

Overall it was a fine/ok place to stay for a night. We were just making a quick visit to Hartford and the surrounding areas and needed a place to stay. It was empty and felt somewhat deserted. The staff were very friendly and made us feel welcome. They were able to suggest places for us to go eat. The area isn't the nicest area to be in.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were a family of four, we stayed in a one-bedroom suite, which was very accommodating. The staff was very kind. The breakfast was good with a decent amount of options, our only issue in the breakfast area was a large group who had a birthday party stay for children. They dominated the breakfast area, leaving minimal space and causing many items to run out quickly, leaving the rest of us waiting for some items. It was difficult for the staff to keep up. They also dominated the pool the night we arrived, so we opted not to utilize that amenity, which was disappointing for the kids.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness

meh - what you pay for I guess

It what you expect when you pay very little for a room. the basics. No frills. kind of worn about the edges.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little home away from home

I had a really positive experience! I had to travel for business by myself. This was a welcoming and cozy atmosphere. I appreciated the kitchen and it made my stay feel like a home away from home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaydah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Robinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff for our wedding
Stayed 3 nights in Mar 2025