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The Hickstead Hotel

3.5 star property

Photo gallery for The Hickstead Hotel

Relax in this inviting room with a large bed, a comfortable chair, and a beautiful view.
Enjoy a formal dining experience with a table set near large windows overlooking lush greenery.
Relax in a serene space with two comfortable armchairs, a small table, and a view of lush greenery.
Welcome to our reception area, where friendly staff are available to assist you. The area features a comfortable seating space and a beautifully decorated wall with framed certificates.
Classic hotel architecture with a central entrance and patio area for relaxation.

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Double Room

1 bedroom, premium bedding, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the area

Haywards Heath

Located in Haywards Heath, The Hickstead Hotel is in the business district, within a 10-minute drive of South Downs National Park and Hickstead All England Jumping Course. .This hotel is 10.1 mi (16.3 km) from Wakehurst Place and 10.7 mi (17.2 km) from Bluebell Railway - Sheffield Park Station.

What's nearby

  • Hickstead All England Jumping Course - 19 min walk - 1.7 km
  • Bolney Estate Winery - 5 min drive - 5.4 km
  • American Express Stadium - 14 min drive - 21.4 km
  • University of Brighton - 16 min drive - 21.4 km
  • University of Sussex - 18 min drive - 20.0 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Edwardian hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Oak Tree Bistro, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Haywards Heath? This hotel has 700 square feet (65 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

Bulgarian, English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 541 reviews
Rating 8 - Good. 194 out of 541 reviews
Rating 6 - Okay. 95 out of 541 reviews
Rating 4 - Poor. 34 out of 541 reviews
Rating 2 - Terrible. 12 out of 541 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Only one complaint, bed too hard for me. Otherwise great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times and always find it a nice place to stay. The staff are helpful and friendly and the rooms very comfortable.
Stayed 1 night in May 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great staff just a little far out of the way from everything
Stayed 1 night in Apr 2025

10/10 Excellent

Ebeben

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Apr 2025

6/10 Okay

Jane

Liked: Staff & service
Property tired but
Stayed 1 night in Apr 2025

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting better.

All is good value. Not the really bad smell has almost gone it is so much better. There was areally sewage smell in the reception area about a month ago. Breakfast good value. We will stay again. Getting better.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

8/10 Good

Stewart

Business traveller

Very convenient

Only downside was the room very hot as couldn’t turn off the radiator even though the window was open
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Rooms dated but clean. Bathroom needed an upgrade. Mattress/pillows not the comfiest which was a shame. Room doors slam so need to be mindful when closing. Dinner menu basic but suited us and food was good. Good choice for breakfast and this was also good. Limited bar on offer. Despite comments, overall a pleasant stay.
Stayed 2 nights in Apr 2025

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ms Nicolette

On arrival day, no lunch available which is fine but the young woman on reception just told us she could not offer recommendations of where to eat: ‘I don’t come from this area’.
Stayed 1 night in Apr 2025

8/10 Good

Kerstin

Stayed 1 night in Apr 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely secluded hotel at a very reasonable price. Nice spacious room. Front desk staff were very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Room comfort
Friendly and efficient staff, decor a little tired but room spotlessly clean and quiet, excellent breakfast. Would definitely stay at this reasonably priced hotel again if in the area.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

alison

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very nice
Stayed 1 night in Apr 2025

8/10 Good

Annette

Stayed 1 night in Apr 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing would go back anytime
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Good for short stays

Affordable, comfortable, quiet, not a busy hotel, need transport to stay here. Older decoration but still reasonable.
Stayed 2 nights in Apr 2025

8/10 Good

Ann

Liked: Property conditions & facilities, room comfort
Staff were very helpful and friendly. We had a nice clean large room. On the whole very nice hotel only negative was that the drinks in the bar, perhaps a little pricey.
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Liked: Staff & service, amenities
Private, lovely rural situation, hot water, courtesy biscuits, friendly polite staff. Would have liked cans or bottles of Diet Coke rather than Pepsi on draught from the bar. Salad with dinner was minimal, no bread roll… but steak was good, thank you
Stayed 1 night in Apr 2025