6/10 Okay
Damian
21 Jun 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Mixed bag
First of all the hotel was in a lovely setting, very peaceful but close to city centre. Swimming pool/spa was very good. The room was ok bed was ok but nice touch was having a fridge.
Unfortunately the bad points… on arrival we was told that we would not receive house keeping on every day (we were staying for 3 nights) to be honest this was ok with us as we make our own bed and re use our towels. However we did expect some to come into the room at some point in the 3 days to at least empty the bins or re stock the tea/coffee. Housekeeping never once came into the room. Also they only give you one pillow each so had to go to reception to ask for more. Finally the day before we were due to leave, we had an unexpected guest open our door and enter our room. They quickly apologised and walked out. We then noticed that our own key card was not working. I headed down to reception who apologised and advised that our room had incorrectly been re-allocated to another guest in error.
Overall the hotel was nice, just a few things to improve on
Damian
Stayed 3 nights in Jun 2025