Our room was next to the hotel bins, got woken up by bins being used first thing.
Toilet seat was broken. Heated towel rail wasn't heating. The lift up bin lid in the bathroom wasn't lifting.
The bath / shower screen leaked water all over the floor and soaked our bags. The shower/ bath was tight to use for a 6ft+ man. The bathroom was grubby, not dirty, but not well presented. Tired!
We had an evening meal which was very nice, but way too expensive for what it was.
Overall, but in comparison to what we paid at another very well known hotel just outside Broadway, which was impeccable, our stay here was disappointing and expensive. We've stayed here twice now over the years and this is the second time we've felt the same way. Attention to detail in the rooms needs improvement in our view at the price.
Beautiful surroundings, pleasant staff and convenient position being the big plus here.