4/10 Poor
Stephen
Travelled with family
8 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband stayed at this hotel which was going through renovations which we were never notified about. The room close to his had a compressor outside in the hall which was on continuously. When he tried to call to the front desk the phone didn’t work. When he went down at 5:00 pm to the front desk she said that they would be leaving for the day. Well that was not the case and they were still there when he left for dinner. Plus the workers tracked the dust all through the hotel and in the elevator. When he was leaving for supper and told the lady at the front desk, she said we are doing renovations. If that was the case why not put him on another floor or why was it posted that they were doing renovations. He tried to call to speak to a manager but only was able to get a voice mail and she never returned our call. The room needed many repairs for furnishings and bathroom door that did not have a privacy lock. There was a tall shelving unit that had a safe but it was not attached to the wall and could easily fall over when opening the cabinets.
Stephen
Stayed 2 nights in Aug 2025
